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Carytown Burgers and Fries

3500 W Cary St, Richmond, VA 23221-2729
+1 804-358-5225
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Overview
  • Excellent26%
  • Very good42%
  • Average18%
  • Poor10%
  • Terrible4%
Travellers talk about
“onion rings” (11 reviews)
“tots” (2 reviews)
Open Now
11:00 am - 9:30 pmAll hours
CUISINES
American
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3500 W Cary St, Richmond, VA 23221-2729
All Details
Write a ReviewReviews (133)
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1 - 10 of 133 reviews

Reviewed 2 weeks ago

This place is a carry out type of burger joint. They have a lot of choice but they don't know their own menu. They told me the price would be better adding cheese to a reg. burger than to get a burger that came with...More

Thank SDeuker
Reviewed 5 November 2017

My wife and I stopped for dinner. We asked about the Lakeside burger and one of the staff said that it was his all-time favorite. We both tried it along with fries and we both loved the burger. We will be back to try it...More

Thank By_His_Grace
Reviewed 29 October 2017

Really enjoyed our burgers...the Bacon cheddar melt and the cheeseburger with fried onion sticks. Yummy and so were the sweet potato fries. 🍟 🍔 We think the food is better at this location than Short Pump location.

Thank loist51
Reviewed 26 September 2017

First time visitor to Carytown Burgers & Fries in short pump. Very likely my last. Stopped in after doing some shopping in Short Pump, primarily because I was very thirsty. Left my wife and disabled sister in law in the car and went in to...More

Thank Spike_hotdog
Michael B, Owner at Carytown Burgers and Fries, responded to this reviewResponded 3 October 2017

Spike, Thanks for your review, even though it sounds like we ran into some confusion relative to pricing. We are very pleased though that our manager took care of you. Our milkshakes are the bomb though! Respectfully, Mike B., Owner

Reviewed 7 August 2017 via mobile

We were staying with family around the corner and wanted lunch before leaving town. My brother in law eats here often and loves it. Probably better later in the day due to the hot day outside so will visit again in the Spring or Winter...More

Thank CheapDad
Michael B, Owner at Carytown Burgers and Fries, responded to this reviewResponded 3 October 2017

CheapDad, Thanks for your input. We are glad your brother loves what we offer for sure! It sounds like you liked our food but not the vibe. No worries. Thanks for coming to test us out! Respectfully, Mike B, Owner

Reviewed 26 June 2017

The burger was delicious! The only reason I did not give a 5 star rating is because the bottom bun was cold. Worth the trip!

Thank Amelia1979
Michael B, Owner at Carytown Burgers and Fries, responded to this reviewResponded 24 July 2017

Thanks for the solid review! We are pleased to hear your burger was delicious! Come back and see us again soon. #BESTINTOWN Respectfully, Mike B, Owner

Reviewed 15 June 2017

No wonder two children at the table next to us had fallen asleep waiting for their order! In one of the former reviews, "Jan" wrote she believed in 2nd chances: Go elsewhere to enjoy a better hamburger and complete service. The hamburgers are not even...More

Thank deuteronomy10
Michael B, Owner at Carytown Burgers and Fries, responded to this reviewResponded 24 July 2017

We are disappointed to hear that your second chance with us was not up to expectations. Thanks for your feedback and honesty. Respectfully, Mike B., Owner

Reviewed 2 June 2017 via mobile

I don't remember the name of the burger. But I had the one with pulled pork on top. I would have liked a little more Bbq sauce. But it was good. Also had the sweet and salty basket. Which was a combo of regular fries...More

Thank India P
Michael B, Owner at Carytown Burgers and Fries, responded to this reviewResponded 14 June 2017

India, Thanks for the solid feedback! While we certainly strive for more than just "pretty good" we also appreciate your honesty. Come back and see us again soon. We will not disappoint! #BESTINTOWN Respectfully, Mike B., Owner

Reviewed 1 June 2017

Came here because we had heard so many good things about the burgers. We had a late lunch around 2:30 so place was not packed; plenty of outdoor seating available (with flat screen TV) at the time. (Note there is indoor seating but only for...More

Thank Jan P
Michael B, Owner at Carytown Burgers and Fries, responded to this reviewResponded 14 June 2017

Jan, Thanks for your honest review and feedback. As you mentioned, we do consistently get wonderful reviews across the board...so when I see an average review we take it to heart! We hope you will give us a second chance to wow you. #BESTINTOWN Respectfully,...More

Reviewed 23 May 2017

They have one of the best burgers ever! And the mac and cheese bites are definitely not to miss. My mouth is watering just thinking of the meal we had and I'm counting the days until I can get back there. It was a fun...More

Thank KristenMatt2705
Michael B, Owner at Carytown Burgers and Fries, responded to this reviewResponded 14 June 2017

We are counting down the days until you return as well! We love hearing things like "Mouth Watering" in relation to our burgers and sides (like the Mac N Cheese bites). Come back and see us again soon! #BESTINTOWN Respectfully, Mike B., Owner

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 6
Cuisine
Meals
Lunch, Dinner
Restaurant features
Outdoor Seating, Takeout, Reservations, Buffet, Seating, Parking Available, Street Parking, Free Off-Street Parking, Wine and Beer, Television, Serves Alcohol
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 am - 9:30 pm
Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 3500 W Cary St, Richmond, VA 23221-2729
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-358-5225
Description
Carytown Burgers and Fries is a Richmond tradition! We're known for our fantastic, creative and unique tastes in burgers, but our menu includes vegetarian, chicken sandwiches, kid's menu items, milkshakes and more! We take tremendous pride in how our customers feel about us, since we know our food is not the same without amazing customer service. We use only the best ingredients to create the best products. Find us in Carytown, Lakeside and Short Pump!
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