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Chili's Grill & Bar

$$ - $$$American, ,
18900 E 39th St S, Independence, MO 64057-2313
+1 816-795-0100
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Overview
  • Excellent12%
  • Very good27%
  • Average35%
  • Poor14%
  • Terrible12%
29 Apr 2018
“Take out was a pain”
23 Feb 2018
“Service and food was good”
Open Now
11:00 am - 11:00 pm Hours
CUISINES
American, Bar, Southwestern, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
18900 E 39th St S, Independence, MO 64057-2313
All Details
Write a ReviewReviews (47)
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1 - 10 of 46 reviews

Reviewed 7 May 2018

Trash and food on the floors. Server shook margarita and it splashed on the floor. She never came back to clean up the sticky mess. Appetizer and meal came out at same time. Quesadilla was cold. Women’s restroom was gross. Would rate this a zero...More

Thank Felice B
Reviewed 29 April 2018

Ordered ribs for takeout. It took a lot longer that they said it would. The ribs and corn on the cob were great. Better than I remember.

Thank Jay B
Reviewed 8 April 2018 via mobile

Just ate at Chili’s ordered the case so dip for an appetizer never came until probably 45 minutes after we ordered our food and then our food came another probably 40 minutes after that service was slow the food was good. We sat at the...More

Thank Jodie R
Reviewed 12 March 2018 via mobile

The worst experience ever at Chili’s on 39th Street in Independence, MO. The server (Gregory) was THE most unattentive EVER. He didn’t write down our order at all. We never saw except when he took our order and brought our drinks. He never once checked...More

Thank kcmerlin
Reviewed 4 March 2018

I have tried several similar salads at other casual dining restaurants, but Chili's boneless Buffalo Chicken Salad is the best I've found. It has blue cheese/gorgonzola crumbles and pico for a dressing, spicy chicken breast strips, great quality greens. I hope Chili's never removes this...More

Thank Annette D
Reviewed 24 February 2018 via mobile

Conveniently located and was what you would expect at a Chili's not the fanciest but good solid quality food. Service was good in manager checked in on us

Thank Rick W
Reviewed 16 September 2017 via mobile

I occasionally like Chili's to eat every now and then. The food was actually good. But it took some time to get the order to the table.

Thank terrry61
Reviewed 26 August 2017 via mobile

Went there to have a drink and watch game bartender sat there for 40 min and bartender didn't even ask for taking my food order even tho it was not even busy it was just 2 guest sitting beside me and they had the same...More

Thank Aakash P
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 29 August 2017

We apologize for this, Aakash, because excellent service is what we aim for. Please help us by sharing details about your experience directly with management. Simply email social@chilis.com to do so, and we hope you come back to watch your next game.

Reviewed 21 August 2017 via mobile

We like Chili's and stopped by this one on a Sunday afternoon around 1:30 pm. We were seated in ten minutes. Our waitress, Hailee, was very friendly and attentive. Nevertheless, our food took about 25 minutes to arrive. All the dishes tasted good but were...More

Thank Doc-Rocketman
Reviewed 27 July 2017 via mobile

Food mashed potato was cold. A little loud for lunch. Otherwise good appetizer was delicious. Potato soup a little runny.

Thank Laura M
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 29 July 2017

Glad you enjoyed the appetizer, Laura, but we’d like you to enjoy every part of your meal. Please feel free to email social@chilis.com and share feedback about the food directly with management. We look forward to serving you again soon.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 20
Cuisine
American, Bar, Southwestern, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol
Good for
Kids, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
11:00 am - 10:30 pm
Monday
11:00 am - 10:30 pm
Tuesday
11:00 am - 10:30 pm
Wednesday
11:00 am - 10:30 pm
Thursday
11:00 am - 10:30 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 18900 E 39th St S, Independence, MO 64057-2313
  • Location: United States  >  Missouri (MO)  >  Independence
  • Phone Number: +1 816-795-0100
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