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Ben & Jerry's

638 Parkway, Gatlinburg, TN 37738-3204
+1 865-436-6272
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  • Excellent47%
  • Very good29%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“ice cream” (106 reviews)
“waffle cone” (15 reviews)
“dipped cones” (2 reviews)
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638 Parkway, Gatlinburg, TN 37738-3204
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Reviews (193)
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31 - 40 of 192 reviews

Reviewed 26 October 2016 via mobile

Ben and Jerry's has wonderful ice cream. They serve it to you baskin robins style. I guess I was thinking it would be more of a restaurant setting since they are one of the gold standards for ice cream in this country. But we were...More

Thank Sylvia W
Reviewed 19 October 2016

We loved this place. We stopped in every time we were close. They have a great selection and the flavors are wonderful. Never had bubble gum ice cream but it was surprisingly good.

Thank tom d
Reviewed 19 October 2016 via mobile

We visited this establishment today. While the ice cream was tasty, the workers didn't seem happy to serve it up. There were no smiles to be seen on any of their faces. I wouldn't recommend it.

Thank MissKimi
Reviewed 26 September 2016

We just returned from a warm day of hiking. What better spot to stop for something to cool us down!! I had a small dish of Coffee Coffee BuzzBuzzBuzz...wow! Coffee-flavored ice cream with espresso bean fudge chunks. Delicious! We took our ice cream and sat...More

Thank Penelope1975
Reviewed 15 September 2016

The ice cream was as good as Ben & Jerry's usually is, but the service was not so friendly. We were about halfway through with our cones when the clock struck the closing hour, and they said the owner was on the phone saying we...More

Thank RobT70
Reviewed 13 September 2016

Expect to pay $7-10 for a single ice cream treat. All the various ice cream places along Parkway in Gatlinburg charge similar prices.

Thank zevb
Reviewed 28 August 2016

We went here as a break from the heat. Pretty much your typical ice cream shop. Lots of choices and quick service! Also, free self-serve water on the counter. Nice feature on a hot day!

Thank JennMaeD
Reviewed 28 August 2016 via mobile

I doubt Ben & Jerry's gets many poor reviews. Their ice cream is consistently EXCELLENT! I had my favorites, butter pecan and chubby hubby. As usual, they were to die for! It was our dessert after a great dinner.

Thank Melissa G
Reviewed 21 August 2016

i really like to get ben and Jerrys when i am in town. they have these smoothie things too. same price as baskin n robbins. need to try it.

Thank Charles J
Reviewed 11 August 2016

We've had Ben & Jerry's from the grocery store at home but never had it from an actual Ben & Jerry's ice cream shop so we decided to give it a try. Let me start by saying we're already fans of B&J and I knew...More

Thank Carrie P
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Wheelchair Accessible, Seating
Good for
Kids, Child-friendly
Open Hours
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 638 Parkway, Gatlinburg, TN 37738-3204
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6272
  • E-mail
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
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