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Best Italian Cafe & Pizzeria

Certificate of Excellence
$$ - $$$
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
+1 865-430-4090
11:00 - 22:00
Open now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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1,581 Reviews from our TripAdvisor Community

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Time of year
Showing 1,578: English reviews
Level Contributor
40 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 17 October 2014 via mobile

Great good and fantastic garlic rolls! A little pricey but you get a TON of food, the helping are huge!

Thank Dkt723
Waverly, Tennessee
Level Contributor
98 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 17 October 2014

I have been eating here every year on my trips to Gatlinburg sometimes two nights in a row. This goes back at least 10 years. Always sit outside on the patio, enjoy watching the raccoons beg for food by the river and the lady that comes around selling single roses. This year we went for dinner on a Friday night... More 

Thank Dana D
Level Contributor
33 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 October 2014

This restaurant has traveled around Gatlinburg a bit but the Italian menu is still the BEST! I always have chicken parm and it's the best I've ever had, but I can attest to the vegetarian lasagna too. Anything that marinara touches becomes magical. It's located right on the parkway downtown now, so no free parking but it's still worth it!... More 

Thank Hollyreubens
London, Kentucky
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 October 2014

You definitely get more than what you pay for here. We ordered the calzone for two people, and it was excellent!!! Between the two of us we only were able to eat half of it. Waitress was great. She was fast and courteous.

Thank Amy B
Mayfield, Kentucky, United States
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 11 October 2014

It was okay but a lil pricey but of course about everything in Gatlinburg is...good location and didn't have to wait but a few minutes

Thank Elaine B
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 9 October 2014 via mobile

I am sitting in Best Italian now. I waited 10 minutes for a refill. It is not very busy tonight. I normally go to the other location and I never had any complaints there. This location is awful. Slow service and the food is not very good.

Thank Barion B
Murray, Kentucky
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 October 2014

So glad we found Best Italian Café many years ago hidden away in a small shopping center after experiencing Ober Gatlinburg. They still provide the best pizza and garlic rolls in the south for the most affordable prices. Although apparently they have expanded by opening another location more visible on the Parkway in addition to this one, the original has... More 

Thank Kyle1609
Dublin, Virginia
Level Contributor
107 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 7 October 2014

Not horrible by any means but really nothing great. I enjoyed the garlic rolls but was really disappointed by the lack of seasoning in the spaghetti marinara. My husband got a burger and fries, which he said was okay. The service was not great. The restaurant employs a lot of foreign servers, which is fine but there seems to be... More 

Thank kitten4762
Maysville, Kentucky
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 7 October 2014

Stayed in town for 3 nights in mid Sept. and tried it out for the 1st time. My wife & I both liked it. The garlic rolls are the best I've had. Huge portions

Thank mthayden
Meridian, Mississippi, United States
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 October 2014 via mobile

Best Italian is always on our list of places to eat in Gatlinburg. Everything we've ever had on the menu is excellent, but the true star for us are the garlic rolls! We've even popped in mid-afternoon for garlic rolls as a snack! The portions are huge-even at lunch! Calzones the size of a football! We never leave hungry, and... More 

Thank Missy D

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Average prices
USD 10 - USD 15
Italian, Pizza
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Local cuisine, Kids, Child-friendly, Groups, Cheap Eats
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4090

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?