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Best Italian Cafe & Pizzeria

Certificate of Excellence
$$ - $$$
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
+1 865-430-4090
11:00 - 22:00
Open now
All hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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1,554 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 1,551: English reviews
Saint Charles, Illinois
Level Contributor
178 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
2 of 5 bubbles Reviewed 27 October 2014

This was one of our favorite restaurant in Gattlinburg. Today it all came undone. The service was poor, the food uncooked and the fabulous rolls were stale. The salads were late, then came the entree and finally the rolls. Everything was backwards. My wife had mushrooms with spaghetti and they were raw, not cooked. The sauce was from a can... More 

Thank Eric M
Auburn, AL
Level Contributor
266 reviews
160 restaurant reviews
common_n_restaurant_reviews_1bd8 174 helpful votes
2 of 5 bubbles Reviewed 26 October 2014

Can't rate the Italian food, since we didn't have anything but pizza. But, the pizza was no better than chain pizza, save maybe better than Domin@s, but they charge the same as quality. Very busy, if you have take out desires, call in advance. But, that would be our last visit.

Thank Richard K
Charlotte, North Carolina
Level Contributor
54 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 24 October 2014 via mobile

Friends took us here and we loved it. We had baked ziti and chicken parm, both of which were delicious. The garlic rolls are to die for!

Thank Deborah B
Murfreesboro, Tennessee, United States
Level Contributor
74 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 23 October 2014 via mobile

Good italian food. We prices may seem high but you can split any entree between two people and still possibly have food left over. The garlic rolls are amazing and service was good.

Thank Kirk B
Level Contributor
5 reviews
4 restaurant reviews
3 of 5 bubbles Reviewed 23 October 2014 via mobile

Best Italian came highly recommended from a local in Gatlinburg. Although somewhat hard to find, the food was very good.

Thank Aaronisaacson
Gatlinburg, Tennessee
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 October 2014

One of the restaurants that was memorable of our trip. Visited Gatlinburg Sept 23, 2014. MUST recommend the garlic balls..absolutely delicious!!! Had pizza which was good. The waiter was excellent..very personable. A nice experience. RECOMMEND!!!!

Thank copper2584
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 October 2014

The garlic rolls are amazing! We had the chicken and broccoli alfredo & chicken parmigiana. Pretty expensive but the portions were HUGE! The alfredo was good but kind of bland. The chicken parm was the best! So good! Will definitely be back for that!

Thank C G
Tampa, Florida
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 21 October 2014

My husband and I had high expectations because the restaurant was highly recommended. The salad was good and the dinner serving was large. Although there was mounds of food with plenty left over, we did not take the leftovers home. We found the marinara sauce too sweet and watery. Service was good, but meal was lacking.

Thank BarbaraRon
Lagrange, Ky
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 20 October 2014 via mobile

They have a great selection of $5 mixed drinks! I had an amaretto sour which was wonderful! We ordered pasta with marina and pasta with meat sauce. Each came with a salad and three garlic biscuits. The salad had olives, tomatoes, mushrooms and celery. The garlic biscuits were sitting in olive oil to dip them in. Both pasta dishes were... More 

Thank odie2101
Lexington, Kentucky
Level Contributor
309 reviews
197 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed 20 October 2014

My family returned here for our annual Italian dinner, and, as always, it was very good. I had vegatable ravioli, and my wife had a very good pasta dish. Some of the group enjoyed pizza. All of us enjoyed the fattening garlic rolls. As always, the service was friendly and attentive

Thank 193barryl

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
USD 10 - USD 15
Italian, Pizza
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Special Occasion Dining, Child-friendly, Groups, Local cuisine, Cheap Eats
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4090

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?