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Best Italian Cafe & Pizzeria

968 Parkway Ste 9, Gatlinburg, TN 37738-3137
+1 865-430-4090
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  • Excellent54%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible5%
Travellers talk about
“garlic rolls” (382 reviews)
“calzone” (248 reviews)
“salad” (230 reviews)
Closed Now
Italian, Pizza, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
968 Parkway Ste 9, Gatlinburg, TN 37738-3137
All Details
Write a ReviewReviews (1,823)
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1 - 10 of 1,820 reviews

Reviewed 5 days ago

I just paid $21 and change for a medium pep pizza and a drink. This would be different if it was a large pizza, an XL, but for a medium -? No. The food was good, no problem there. But it is highly over priced...More

Thank crestfalleen
Reviewed 1 week ago

TripAdvisor reminded me I had reviewed this restaurant months before but I just had to say again how good this place is!! Giant portions, wonderful staff, good bar - try their garlic butter rolls!! Did I say that the calzone is HUGE, perfectly cooked and...More

Thank SilverbackMunkie
Reviewed 1 week ago

There are two locations and this is for the one that is tucked back off of the parkway in a little mini shopping center. Upon arrival we stood for probably eight minutes with employees walking back and forth around us before we were finally greeted...More

Thank UCityJuls
Reviewed 1 week ago via mobile

Front of the house was not very inviting. She never smiled. Waiter was okay. Had to ask for refill at end of meal. Food was decent. Calzone was burnt. Sandwiches were good.

Thank Claudia M
Reviewed 2 weeks ago via mobile

We stopped in on a whim. My husband and I split a calzone. Couldn't even eat half of it. So good and filling!

Thank Aruth35453
Reviewed 3 weeks ago

I love Best Italian. It is always pretty good. We wasn't real hungry so we ordered some chicken tenders and famous garlic rolls. Both were good but not the best. Our server was nice and did a good job. I guess we should have got...More

Thank GoldRushJunkie
Reviewed 3 weeks ago via mobile

I ordered the calzone, the waiter did warn me of the size but I got it anyway. It was massive!! We had leftovers for a couple of meals. It was very good!The staff were very friendly. Would definitely eat here again.

Thank siciliangirl89
Reviewed 4 weeks ago via mobile

My girlfriend and I were craving Italian food while walking the parkway. We came across this little restaurant while walking back to our car. Friendly staff, good service, the rolls were amazing. The food was okay but over priced for what you get. The portions...More

Thank Stephen W
Reviewed 4 weeks ago

The entree (lasagna) was delicious and enough for two. The garlic rolls were also very good. The salad was below par because the lettuce was brown. The service was very friendly and attentive. The atmosphere was nice. Prices were in line with the rest of...More

Thank 609KaySSSS
Reviewed 15 February 2018 via mobile

This was our second time to this restaurant and it’s wonderful. The waiter Dylan was amazing. The food is some of the best we’ve ever had. Will make a trip here every time we visit. The atmosphere is very pleasing.

Thank Kathy N
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Questions & Answers
Missy W
13 January 2018|
AnswerShow all 14 answers
Response from dekc4qn | Reviewed this property |
We actually prefer to ride the shuttle from the hotel for about 50 cents. In the next trip we are going to stay in one of the nice hotels in the heart of the downtown attractions.
22 May 2017|
AnswerShow all 5 answers
Response from Linda B | Reviewed this property |
Do not know but I"m sure that if you call them they will be glad to answer your question, they are a very friendly staffed restaurant. Here is their number 865-436-4345
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 10 - USD 15
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Local cuisine, Child-friendly, Groups
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4090
  • E-mail
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