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Ober Gatlinburg's Restaurant and Lounge

1339 Ski Mountain Road, Gatlinburg, TN 37738
+1 865-436-5423
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Overview
  • Excellent30%
  • Very good24%
  • Average18%
  • Poor11%
  • Terrible17%
Travellers talk about
“pork” (7 reviews)
“hamburger” (6 reviews)
Open Now
11:00 am - 9:00 pm Hours
CUISINES
American, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1339 Ski Mountain Road, Gatlinburg, TN 37738
All Details
Write a ReviewReviews (306)
Traveller rating
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1 - 10 of 304 reviews

Reviewed 4 weeks ago

Apparently, we couldn't catch a break on this trip for dining options. This restaurant is in the Ober Gatlinburg Ski Area and Amusement Park. I'll do a separate review for that, but the restaurant is a dark, sad and neglected restaurant that is only surviving...More

Thank dm2cmas
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

We're so sorry you were disappointed in your meal. We appreciate the feedback - customer service is always a top priority for Ober Gatlinburg and this will be passed along to the proper people. We hope you will consider giving us another chance in the...More

Reviewed 20 March 2018 via mobile

We went to the resort to do tubing but there was no tickets available so we decided we would eat at the restaurant. First clue was 3pm and only 1 table was occupied. Well we would try. Daughter had chicken parmigiana and it was not...More

Thank tazman569
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

We’re so sorry you did not enjoy your meals and that you did not feel like a valued guest. That is unacceptable. Customer service is always a top priority for Ober Gatlinburg and this will be passed along to the proper people. Thank you for...More

Reviewed 27 February 2018

We enjoyed our Lunch. Food was better than expected and of course the sweet tea was wonderful. Staff was very friendly.

Thank toddgin
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

Thank you so much for your nice review and for visiting Seasons of Ober. We appreciate your time and hope to see you on your next trip to Gatlinburg.

Reviewed 22 January 2018 via mobile

The views were great but the food was so bad. Our check was very high and non of us finish anything. The decor is super outdated. Could be a great place but needs a lot of work.

Thank kelly F
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

We apologize that you did not enjoy your food. Thank you for the feedback- we will make sure to let our restaurant personnel know. We hope you will consider trying Seasons of Ober again on your next visit to Gatlinburg.

Reviewed 7 January 2018

While the atmosphere is family inviting and gorgeous, the food, drinks and service were the worst. The prices were a little high for the not so fast food type of service we received. Maybe they should raise their prices and hire new bartenders, more world...More

Thank sstarn01
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

We're so sorry you were not satisfied with your visit to Seasons of Ober. We thank you for your feedback - customer service is always a top priority for Ober Gatlinburg. We hope you will consider giving our restaurant another chance in the future.

Reviewed 19 December 2017

Went to Ober Gatlinburg for there version of October Fest. The entertainment was fun but not really what we expected. Having been to Germany for actual OctoberFest it was not what we were expecting. The food was not really authentic German fare. It was more...More

Thank Canuck55Canada
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

We're so sorry you didn't enjoy the food at our OktOBER Fest event. This is still a fairly new event for a company that has been in operation for more than 55 years. We will continue to make improvements each year as we grow and...More

Reviewed 19 December 2017

Please don't waste your time eating at this very over priced and terrible food restaurant. The only reason I left a tip was because the waitress looked liked she was very overworked. It should have been a dead giveaway because the very large restaurant was...More

Thank rlspearman
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

We are so sorry you did not enjoy your dining experience at Seasons of Ober. We appreciate your feedback and hope that you will give us another chance the next time you are at Ober Gatlinburg.

Reviewed 25 November 2017

We ate Thanksgiving dinner here so i am not sure about things work on a day to day basis. The service was good and food wasn't bad. The restaurant reminded me of a big German beer hall. Look forward to trying it soon during regular...More

Thank Andy W
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

Thank you for visiting and dining at Seasons of Ober restaurant. We typically offer a buffet on and around holidays and serve a full menu the rest of the year. We appreciate your business and hope that you choose to dine with us again on...More

Reviewed 24 November 2017 via mobile

We stopped here twice the the course of a week. First for week night burgers and beer. Food was good and service attentive. So, we went back for Thanksgiving buffet. Big mistake! The buffet was not setup well and we waited 25 minutes in line....More

Thank Heather B
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

We apologize that you were disappointed in your Thanksgiving meal and that our staff was not very professional. We appreciate the feedback - customer service is always a top priority for Ober Gatlinburg and this will be passed along to the proper people. We hope...More

Reviewed 18 November 2017 via mobile

I never leave reviews but our experience here was absolutely horrible. We came here for the first time after the rail jam at about 8pm and no one asked to seat us, even though there were 3 employees rolling silverware at the table right in...More

Thank kimmykahzeee
Ober G, Public Relations Manager at Ober Gatlinburg's Restaurant and Lounge, responded to this reviewResponded 1 week ago

We apologize that you had such a disappointing experience at our restaurant. We appreciate the feedback - customer service is always a top priority for Ober Gatlinburg and this will be passed along to the proper people. We hope you will consider giving us another...More

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Ask a question
Questions & Answers
Anita M
6 September 2015|
AnswerShow all 7 answers
Response from RWSTRAINS | Reviewed this property |
As far as I know they only take reservations for larger parties, eight or more.
0
Votes
tennboy1981
15 June 2015|
Answer
Response from Christie P | Reviewed this property |
We used a restaurant certificate. You have to buy a double amount of food to use the certificate: $25 off $50 or $10 off $20.
-1
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar
Meals
Lunch, Dinner, Drinks
Restaurant features
Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Takeout, Highchairs Available
Good for
Kids, Child-friendly, View, Groups
Open Hours
Sunday
11:00 am - 7:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 9:00 pm
Saturday
11:00 am - 9:00 pm
Location and Contact Information
  • Address: 1339 Ski Mountain Road, Gatlinburg, TN 37738
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-5423
  • E-mail
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