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The Village Cafe & Creamery

634 Parkway, Suite #17, Gatlinburg, TN 37738-3241
+1 865-436-0888
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  • Excellent80%
  • Very good11%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“ice cream” (37 reviews)
“cute spot” (2 reviews)
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All hours
American, Cafe
634 Parkway, Suite #17, Gatlinburg, TN 37738-3241
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Reviews (143)
Traveller rating
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11 - 20 of 143 reviews

Reviewed 11 September 2016 via mobile

The ice cream was great and very friendly service. Price was good too. It's location in the village shops creates a cute spot to eat.

Thank Gregg S
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 13 September 2016

Thank you for your kind review. Please stop by and see us next time you are in town. God Bless.

Reviewed 29 August 2016

every year we go to Gatlinburg, My wife's thing in the evening is to go to the village cafe' and creamer and get 1-2 scoops of their ice cream and sit by the fountain in the village. Very good ice cream and reasonably priced

Thank kezna
Scottnet, Owner at The Village Cafe & Creamery, responded to this reviewResponded 6 September 2016

Thank you for your kind review. We greatly appreciate our customers. We hope to see you again next year. God Bless.

Reviewed 6 August 2016

Went in to order and coffee and large coke. Cashier was not friendly, then when my husband came in to grab his coffee with our registered service animal she told us to get our dog out service animal or not she did not care. My...More

1  Thank mh0rne
Management response:Responded 3 September 2016

We had only owned the business one week when this happened. I was out of town and my husband and employee were running the shoppe. We are so very sorry that this happened! My husband was literally sick over it. We have since relieved our...More

Reviewed 12 July 2016

Tons of choices for a great ice cream or coffee break. Had a strawberry cheesecake malt suggested by the women behind the counter. Awesome choice!

Thank Beth G
Reviewed 26 June 2016 via mobile

This place is just awesome. It is a tiny little shop tucked back in a huge strip of shops. The person working the counter was super friendly the prices where reasonable and the ice cream is to die for. Check this place out it is...More

Thank djdavenp
Reviewed 24 June 2016

We stopped in for ice cream after dinner while looking at all the shops. There was one woman running the place, and she was awesome! A great personality! I had a Cookies & Cream Shake. There were 4 of us and several other people came...More

Thank rsloustalet
Reviewed 9 April 2016 via mobile

My children and I stopped in Gatlinburg for the day and this was one of the best places we could have stumbled upon! First off, it's an adorable little cafe! Love the feel of it! The owners are extremely friendly and you can tell they...More

Thank Holls1211
Reviewed 1 April 2016 via mobile

Needs Google update. Off the main drag near the Tervis shop, but such a great find!! Excellent customer service and awesome coffee! Village Cafe and Creamery on TripAdvisor https://www.tripadvisor.com/Restaurant_Review-g60842-d1112023-Reviews-Village_Cafe_and_Creamery-Gatlinburg_Tennessee.html?m=19904

Thank Heather B
Reviewed 29 March 2016

We left coffee and company because of rude customer service and happen to just walk into this great coffee shop. Wow what a difference. The staff was really friendly and talkative. They didn't rush us out and gave us the best service in Gatlinburg. I...More

Thank M W
Reviewed 25 March 2016 via mobile

Owners are awesome!!! Very nice couple! Great coffee and ice cream too! Thanks for being so nice to our kids! We'll be back for sure!

Thank mnmwalker328
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 3 - USD 10
Restaurant features
Seating, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Outdoor Seating, Accepts American Express
Good for
Child-friendly, Kids
Open Hours
10:00 - 21:00
09:00 - 21:00
09:00 - 21:00
09:00 - 21:00
09:00 - 21:00
09:00 - 22:00
09:00 - 22:00
Location and Contact Information
  • Address: 634 Parkway, Suite #17, Gatlinburg, TN 37738-3241 (Formerly Jordan's Village Creamery)
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-0888
  • E-mail
A Café and Creamery featuring specialty drinks - Hot & Cold / coffee / sodas. Hand Dipped Ice Cream, Milkshakes, Malts, Old Fashion Sodas, Fresh Baked Soft Pretzels, Pizza Nachos, Slushies, Smoothies, Floats, SnoCones, Affogato, Cappuccinos, Frappes and Lattes, Spiced Cider (seasonal).
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