I would like to leave a complaint for Manager Peter. He has been surprisingly rude to me when I asked him for help in locating a valuable possession of mine, a gift of a musical instrument of quite some value, which was left in the...Hall on Saturday night the 19th of March. He told me to own up to my mistake of losing this( I do) and called me immature and a waste of his time. He said that all the employees time are valuable and that helping me out will mean to waste his and their time, which I understand and so offered to pay whatever recovery fee is appropriate. He got furthermore angry accusing me of blaming the employees of the hall for stealing it. ( completely ridiculous and definitely not my intent) Was it really necessary to become so angry when all I did was ask for his help? I simply wanted to figure out where my bag, which was left at one of the tables in the Hall went... Given that we left at around 1 am on the morning of the 20th this would not be an incredible task, taking up at most 15 minutes or less of simply checking the footage of our group around that time, and would mean so much to me. Meanwhile I have been a patron of the BeerHall over more than a decade bringing countless friends here over the years including a party of more than 20 people there just last week. I guess the money we have paid there hasn't earned us an ounce of respect from him or even simply a common instinct to help another human being much less a loyal patron. I understand if he doesn't want to help but is rude and unprofessional behavior really necessary? He hang up on me twice before allowing me to finish my sentences, asking him for his help and before I could offer to pay for this service of recovering the item. As for all the insults Id like him to know that I am a fireman with the FDNY and risked my life more times than I can count to help people who are total strangers to me and I would still do the same for him, even though he cant offer 15 minutes of his time to help me.More