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Franklin Hotel

301 S James St, Rome, NY 13440-6698
+1 315-336-9974
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  • Excellent43%
  • Very good37%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“pasta” (13 reviews)
“bread” (12 reviews)
“cannoli” (5 reviews)
Closed Now
Italian, Vegetarian Friendly, Vegan Options
$$ - $$$
301 S James St, Rome, NY 13440-6698
All Details
Write a ReviewReviews (146)
Traveller rating
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1 - 10 of 145 reviews

Reviewed 2 weeks ago

Visited the Franklin with friend who was visiting and requested a return to the restaurant. Dave had veal, Carol had shrimp special dish and I had Visio special, chicken breast with red pepper, mushrooms in a brown gravy served on mashed potatoes, all three dishes...More

Thank ccleary2016
Reviewed 4 weeks ago

Awful....service was terrible restaurant was dirty!! We had to wait 40 minutes for our dinner, and the restaurant was not crowded at all, pasta was way overcooked and water-downed chunky sauce with NO flavor. Chicken parmesan was hard and burned edges...was really looking forward to...More

Thank Mary N
Reviewed 7 August 2018 via mobile

In town for a reunion, and we stopped in for dinner. The portions were HUGE and so delicious!! It was packed, and the service was still very good and fast! I highly reccomend!

Thank Mike P
Reviewed 3 August 2018

The food at the Franklin is always good, but I had never tried the "Chicken Piccata." My mistake! The "Piccata" was the most delicious I have ever had. I have eaten "Piccata" from coast to coast and the Franklin's is without a doubt the very...More

Thank Deborah G
Reviewed 25 July 2018

Always a great experience !!! Great food , friendly waitresses .. Karin is a friendly waitress & bar tender always with a smile & treats everyone like family ... The pastries & soups are delish !!! We love it there ..... Freddy P

Thank fpx7
Reviewed 24 July 2018

The Franklin Hotel is still our family's favorite when we visit Rome, NY. Their greens are the best that I've ever had, and all of their pasta dishes are delicious. I think that all of us thought our food choice was the best. Their baked...More

Thank tasciari
Reviewed 10 July 2018

Good family fare. Good greens too! Friendly atmosphere. Great parking. Centrally located. Good pasteries.

Thank John G
Reviewed 5 July 2018 via mobile

Solid 4 stars. Friendly, prompt, and courteous wait staff. Please be aware this is a cash only establishment.

Thank Bethany L
Reviewed 25 April 2018

Went here last night. Not my first choice because of my impression of many, many years ago. Unfortunately, many Rome restaurants are not open on Mondays. ? Anyway, I was pleasantly surprised at how bright and clean the place looked. I didn't remember it that...More

Thank Allmyideasareused
Reviewed 19 February 2018

We have been going to this restaurant for a very long time, but hadn’t been here for about two years until earlier this week. Everything used to be mouthwatering fantastic and such a bargain compared to portion sizes. No so now. Don’t know if there...More

Thank RWKN3
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Child-friendly, Groups
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 301 S James St, Rome, NY 13440-6698
  • Location: United States  >  New York (NY)  >  Rome
  • Phone Number: +1 315-336-9974
  • E-mail
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