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Cold Stone Creamery

$$ - $$$
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5500 Abercorn St Ste 20, Savannah, GA 31405-6917
+1 912-692-0035
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29 Reviews from our TripAdvisor Community

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Showing 28: English reviews
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 29 September 2016 via mobile

We (my family) have come to this location for years now. As of late, we have noticed pungent odor constantly in the store with in the last 2-3 visits spanning over 2 weeks. It seems to be a body Oder of some sort and it discourages me from wanting to do business there. I am a person who sympathizes with... More 

Helpful?
1 Thank Klea B
Level Contributor
41 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 14 August 2016 via mobile

The product here, as typical with this franchise, gets a great review. The employee attitude and respect for customers gets huge thumbs down. In particular, during our visit, we drove out of our way, stood in line, paid $10 for ice cream, and our 8 year old needed to use the rest room. After watching several people go in and... More 

Helpful?
Thank Scott R
Union City, Georgia
Level Contributor
50 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 14 August 2016 via mobile

We had been outside for a family reunion. It was a nice delicious cold treat after being in the heat for a couple hours. Chocolate Devotion is a must try.

Helpful?
Thank Vickilynn111
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 6 June 2016

I have been to various Cold Stone locations throughout the country and love their ice cream (my faves are cake batter, coffee, banana) and have always had wonderful friendly service. Since moving to Savannah, we have come to this cold stone location a few times and each time we leave upset by the rude service of the staff. This last... More 

Helpful?
Thank Casey916
Butler, Pennsylvania
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 February 2016

It's Cold Stone. I don't expect anything less. They are good and you can make any type of ice cream mixxture you can come up with. My favorite is seeing them mix it all up for you right on the spot. However, the employees were a bit rude. The female was great! She was attentive and quick. The gentleman however..... More 

Helpful?
Thank Courtney B
Level Contributor
329 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 9 January 2016 via mobile

This location is hidden away in the corner of the 12 Oaks Center on the South Side off Abercorn. The ice cream is very good and they mix it on the spot with whatever concoction of ingredients you can come up with from chocolate to Oreos to sprinkles. This is as good as it gets for frozen desserts in the... More 

Helpful?
Thank HazardBob
Glen Allen, Virginia
Level Contributor
32 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 2 January 2016

We went in for an after dinner dessert. The staff was very friendly and quick, but they were out of both cookie dough and brownies pieces for the ice cream. This was not a deal breaker, but definitely worth the mention.

Helpful?
Thank MissTeach123
Kingsland, Georgia
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 11 July 2015

Customer service was wonderful with no wait time. Nice outside eating area. Absolutely perfect!!!! Right across the street from the Hilton...

Helpful?
Thank DaveCoastToCoast
Georgia
Level Contributor
149 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 9 April 2015 via mobile

Our family came here to celebrate racing the Skidaway Island Half Marathon! This is a very clean establishment, and the staff is very friendly. I loved that they made my German Chocolate ice cream when I ordered, and it was delicious!

Helpful?
Thank janetjordan
Level Contributor
169 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 1 March 2015 via mobile

The store was OK but not exceptionally clean but the staff was friendly. A wide selection to chose from prepared right in front of you. The ice cream was good but pricy for the portion size.

Helpful?
Thank Khammesf

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
USD 20
Restaurant features
Seating, Takeout
Good for
Child-friendly
Location and Contact Information
  • Address: 5500 Abercorn St Ste 20, Savannah, GA 31405-6917
  • Location: United States  >  Georgia (GA)  >  Georgia Coast  >  Savannah
  • Phone Number: +1 912-692-0035

Questions & Answers

Questions? Get answers from Cold Stone Creamery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?