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Hard Rock Cafe

601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
+1 410-347-7625
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Overview
  • Excellent21%
  • Very good38%
  • Average25%
  • Poor9%
  • Terrible7%
Travellers talk about
“ribs” (10 reviews)
“salmon” (6 reviews)
“inner harbor” (76 reviews)
Open Now
11:00 - 22:30All hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
All Details
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Reviews (678)
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1 - 10 of 607 reviews

Reviewed 2 days ago

We stopped in for dinner at the Hard Rock after visiting the National Aquarium. Our server (Aleshia) was absolutely delightful and made our evening even more enjoyable with her great personality and careful attention. Our wait time for a table was far less than the...More

Thank keekzilla
Reviewed 3 days ago via mobile

Very disappointed by this Hard Rock. Went yesterday with the family, as a habit we have anywhere in the world we go. And I have to say this was the very worst we have tried. The waitress was the only positive part of it, she...More

Thank mikamar17
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Good evening mikamar17, I am so sorry that you did not enjoy your recent experience in my Café. I truly appreciate your feedback and would welcome the change to discuss your visit with you. If you would reach out to me at Baltimore.GM@hardrock.com, I would...More

Reviewed 3 days ago via mobile

Worst service I've ever had! The server Eric was horrible, almost as if he was drunk. Came to our table one time during our visit. Never again!More

Thank Annie D
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Good afternoon Annie, Thank you so much for visiting us and for your feedback. I sincerely apologize that you did not have the experience that is the Hard Rock standard. I will review your comments with our team and will have a more pointed coaching...More

Reviewed 6 days ago via mobile

Service was good. Part of a plastic bad in the nachos. Kids hamburger was burned. Crab cake on a roll was just Ok. Manager removed two items from the bill but should have tried another restaurant.

Thank Bob W
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Hi Bob, We appreciate your business and your feedback and are sorry that you were not impressed with your recent visit. We hope in the future you will give us another chance to show you a complete Rock Star experience. Best, Sarah General Manager

Reviewed 6 days ago

we went for a late lunch there were loads of tables spare but they still didn't seat us- i thought that if we ever got a table it would be dinner time before we were served- no thank you we leftMore

Thank Sim835
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Good morning Sim, I apologize that you and your party were inconvenienced this week due to a large party reservation. We do try and make accommodations for all of our guests and we are sorry that we fell short when you visited us. We hope...More

Reviewed 1 week ago via mobile

This was my first time eating at a Hard Rock Cafe really didn't know what to expect. Friendly staff work here, smiles all over, heads bobbing to the music. Cool interior lots of memorabilia.The food was good and plentiful. Our waitress was good and friendly...More

Thank ques
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thanks so much for coming to see us, we are so glad that your first visit was a great one!! Hope to see you again soon.

Reviewed 2 weeks ago via mobile

Stopped in for dinner on a Sat night. It's located at the inner harbor in between Barnes & Noble and Phillips Seafood. Easy 10 minute walk from our hotel. We had a 7pm reservation & were seated promptly. Food, service and atmosphere were all good....More

Thank Kristi B
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thanks Kristi! We are so glad that you enjoyed your time with us! Hope to see you again on your next trip to Baltimore.

Reviewed 2 weeks ago via mobile

We went here last night and it turned out to be kereoke night. Some people were having a really great time! I had fajitas and my friend had chicken flatbread. The total price was around $40.00 which is not bad for the inner harbor. The...More

Thank ColoradoTraveler2go
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you very much for your feedback, we really appreciate it! We are glad that you enjoyed your time with us. Karaoke is the first Thursday of every month, if you are back in town in August we hope you will join us again!

Reviewed 3 weeks ago

The hard rock cafe has an amazing interior as well as a great location, with a beautiful view of the harbor, a great place to have dinner and walk around and explore. inside are many items that`ll keep you rubbernecking the entire meal. great food...More

Thank Tyler G
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Good morning Tyler! Thanks so much for your feedback and great review. We are so glad that you enjoyed your time with us and hope that you will be back to visit soon! Best, Sarah General Manager

Reviewed 3 weeks ago

We ate here before going into the National Aquarium. We got to the restaurant at 1230 and expected a huge wait, but was told only 35 minutes and only ended up waiting 15. Our server was prompt, friendly, and the food came out relatively quickly...More

Thank c0den1nja42
HRCBalt_GM, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Good morning c0den1nja42! Thanks so much for coming to see us and for the great review, we really appreciate it! We hope to see you and your family again soon! Best, Sarah General Manager

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Ask a question
Questions & Answers
barbara b
14 May 2016|
AnswerShow all 7 answers
Response from Tracy R | Reviewed this property |
Pubic parking on the streets, a few lots near Hard Rock and there is a couple of public garages within a block or two. There are a lot of shops to look at and things to do on your way. You will not be bored. 😃
1
Vote
Wgalot
13 November 2015|
Answer
Response from HRCBalt_GM | Property representative |
Hi Wgalot! Thanks so much for reaching out. We do offer a gluten free bun, so ay burger or sandwich could be served on that and eliminate the gluten. Any of the burgers on that bun and without cheese would meet her dietary... More
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 21 - USD 30
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly, Bar Scene, Special Occasion Dining
Open Hours
Sunday
11:00 - 22:30
Monday
11:00 - 22:30
Tuesday
11:00 - 22:30
Wednesday
11:00 - 22:30
Thursday
11:00 - 22:30
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 601 E Pratt St, Ste 2, Baltimore, MD 21202-3114
  • Location: United States  >  Maryland (MD)  >  Baltimore>  > Inner Harbor
  • Neighbourhood: Inner Harbor
  • Phone Number: +1 410-347-7625
  • E-mail
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