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The Cheesecake Factory

Certificate of Excellence
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10260 Midtown Pkwy, Jacksonville, FL 32246-7408
+1 904-998-9511
11:00 - 00:30
Open now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
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664 Reviews from our TripAdvisor Community

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Showing 623: English reviews
Jacksonville, Florida
Level Contributor
56 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW via mobile

A nice evening with my wife. She loves the avocado rolls and I decided to get the crab dip this time. Service was good and fast. My wife was partial to the cosmopolitan for some reason.

Thank DJJJp
Tidton GA
Level Contributor
41 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW via mobile

If you just like the reliability of a Chain restaurant this is it. The food is good quality. The service is decent. We have been here a few times. Because who doesn't love cheesecake? But it's noisy and crowded. It's your average Cheesecake Factory.

Thank Lglique
Jacksonville, Florida
Level Contributor
38 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW

I visited the Cheesecake Factory last week and had their chicken salad. It was excellent. Subsequently, I happened to speak with one of their cooks, and learned they make everything from scratch. I know people talk about making from scratch, but they make their own mayonnaise and mustard. No wonder the chicken salad was sooo goood!! And while I did... More 

Thank DinkinsGrange
Jacksonville Beach, Florida
Level Contributor
285 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
Reviewed 5 days ago NEW

This last visit to the Cheesecake Factory had 3 out of 4 forks on our table with food stuck to them. The time before - a few weeks ago - 1 out of 4 forks had food stuck to it. The one fork had such a large amount of food stuck to it that we asked our waitress how the... More 

Thank TheGoBird
San Antonio, Texas
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

My friend and I had two of the lunch specials, one was a lettuce wrap and it was outstanding and the other was the steak medallions and they also were delicious. We shared the Godiva chocolate cheesecake and also took two cheesecake slices home to our spouses. The cheesecake is always superb, and the meals are just as great!

Thank spiwakj
Jacksonville, Florida
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

I have always loved to visit a cheesecake factory Love the ambience and their menu- you can literally order anything from the menu and trust me you would not regret Last weekend ordered the Santa Fe chicken salad (Marinated Chicken, Fresh Corn, Black Beans, Tortilla Strips, Tomato and Romaine with a Spicy Peanut-Cilantro Vinaigrette)- and immediately fell in love with... More 

Thank SharmaSharad
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

She Had the meat loaf, I had the carne asada medallions both were good ecept both came with 2 starches. Hers with mashed potatoes and corn, mine with rice and corn. NO VEGGIES. Great service, nice atmosphere. Will go back again and again.

Thank wetriedit
Clinton, Tennessee
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Love it. My daughter got the Hersheys cheesecake and it curbed her appetite for chocolate for days. I had the strawberry. Amazing. Great service.

Thank angelapitts92
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This place has the best cheesecakes ever. they have so many varities of cheesecakes and their portion size is very generous too.

Thank Darling19
Santa Rosa Beach, Florida
Level Contributor
69 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

My family and I are fans of the Cheesecake Factory troupe of restaurants and have been to several in different cities peppered throughout our great nation. This one was subpar in nearly every category. For the positives- wait time was quite good, lovely hostess, clean table. For the negatives-- lukewarm server, an hour wait to receive entrees, and bad food.... More 

Thank Kelly S

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Italian, American, Vegetarian Friendly, Vegan Options, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Bar Scene, Kids, Child-friendly
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 10260 Midtown Pkwy, Jacksonville, FL 32246-7408
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-998-9511

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
3 questions
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Charleston, South Carolina
3 months ago
Charleston, South Carolina
3 months ago
Fort Myers, Florida
9 months ago

See all questions (3)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?