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Chili's Grill & Bar

$$ - $$$American, ,
13891 Old St Augustine Rd, Jacksonville, FL 32258
+1 904-880-0100
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  • Excellent19%
  • Very good30%
  • Average16%
  • Poor16%
  • Terrible19%
2 weeks ago
23 Dec 2016
Restaurant Hours
American, Southwestern, Bar, Mexican, Pub
$$ - $$$
13891 Old St Augustine Rd, Jacksonville, FL 32258
All Details
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Reviews (36)
Traveller rating
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1 - 10 of 33 reviews

Reviewed 2 weeks ago

I found the food specials to be good. Our server was good. The food was classic Chili's. I would choose another spot locally. I found it to be very average and noisy.

Thank tedact
Reviewed 10 September 2017 via mobile

The restaurant actually had a 20 to 30 minute wait so we decided to sit in the bar area. The waitress it seemed was a bit overwhelmed. It took her a long time to get us drinks, including refills. We ordered nachos with salsa and...More

Thank Josh C
Reviewed 30 July 2017 via mobile

Read some negative reviews so I wanted to share our good experience. We ate at the bar with Paulette serving us. She was great, always made sure we had what we needed. The food was the BEST we ever had at a Chilis. We got...More

Thank Cathy G
Reviewed 4 July 2017

We just finished eating there, and it was terrible service. Our waiter wanted nothing to do with us. There were 2 other families that complained as well in the adjoining booths, a little girl with condition needed to eat in the booth next to us....More

Thank Jean B
Reviewed 22 June 2017

I've visited this Chili's approx 5 times in 2 years. The first time was an awful experience as they ran out of high chairs and I was stuck with a baby in a booth. Each time after that I left the kids at home and...More

Thank Ellyanne
Reviewed 26 January 2017

The food is always good , Staff and Management are very friendly. It is affordable and you have plenty to choose from.

Thank pontoon2016
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 31 January 2017

Thank you so much for taking the time to send us this feedback. We're happy to hear you enjoy visiting our Bartram Crossing Chili's. We will share this feedback with the manager and look forward to your next visit!

Reviewed 24 December 2016 via mobile

We go to this restaurant often. We were seated as soon as we arrived. Our food came quickly. However, the pricing has changed.

Thank StAuggie12
Reviewed 24 December 2016

I can remember a time Chills used to be the greatest but it's just mediocre these days. The service is okay the food is okay but their drinks are always on point and the deserts are pretty tasty. Definitely a spot that I will revisit...More

Thank Karena_Jax01
Reviewed 18 October 2016

Out of towners, stopped here for dinner. Sat in bar area to see football games. They had many TVs with different games on, which my husband was happy for. Food was very good. I had avocado chicken on pretzel bun which was delicious. Husband had...More

Thank P8951GGkarenp
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 20 October 2016

Thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon!

Reviewed 22 September 2016

We went here on a Monday. My wife looked online and it said that it was kids night. We ended up sitting at one of the bar tables and ordered chips and salsa. We were told chips and salsa were no longer free in the...More

Thank Josh C
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Restaurant Details

Rating summary
  • Food
  • Value
American, Southwestern, Bar, Mexican, Pub
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Serves Alcohol
Good for
Child-friendly, Groups
Location and Contact Information
  • Address: 13891 Old St Augustine Rd, Jacksonville, FL 32258
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-880-0100
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