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Five Guys

$$ - $$$
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13249 City Square Dr, Jacksonville, FL 32218-7237
+1 904-751-9711
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103 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 100: English reviews
Ponte Vedra Beach, Florida
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 6 October 2012

burgers were like hockey pucks. said they can only cook them one way and in my opinion, it was the wrong way!!

Thank Doug M
Jacksonville, Florida
1 review
5 of 5 bubbles Reviewed 27 September 2012

i love their food. Espesecialy the burgers so juicy. HUM i just made MY mouth water. i have to say more so GO AND EAT THEIR RIGHT NOW.

Thank Abby M
New York
Level Contributor
161 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed 18 September 2012

Pros: The staff was very friendly. The restaurant was very clean. Before entering the restaurant, my husband and I realized that there was a limited menu. Hot dogs, burgers and fries. However, we were expecting a stellar experience, food wise. What we got was food on par with Wendy's.....I considered our venture to Five Guys to be a very expensive... More 

Thank welltraveled2008
Level Contributor
116 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 15 September 2012

Yes, there are burgers and fries. So how can this be better than others? I think it is the care they take in making your order and the friendly outgoing staff. The burgers are large, so you may want to share with someone.

1 Thank TXLATraveler
Keystone Heights, Florida
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 12 September 2012

I was expecting something better as the dozens of self-appreciating signs on the wall would have you to believe. It's just a greasy burger and fries. Seriously, look at the picture.

Thank Laura W
Level Contributor
73 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 20 August 2012

Fresh burgers and fries cooked in (I think) peanut oil. Great food at a decent price, but my body can't take this more than once a year. Highly recommend, just don't tell your doctor.

Thank RussAndersonUS
Jacksonville, Florida
Level Contributor
70 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 14 August 2012

Most people seem to think of this place as reasonable, but that isn't always the case. It is a little more than expected. But the food and atmosphere are good and we generally enjoy eating here.

Thank Chelonian1
Jacksonville, Florida
Level Contributor
63 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 8 August 2012

Always friendly at every location, the Jacksonville town center is my favorite. Save time and order online so your order will be waiting for you.

Thank emmypar
Denver, Colorado
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 July 2012

I love 5guys simple menu good burgers and fries and they always greet you at the door

Thank G S
Glassboro, New Jersey
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 July 2012

My family and I recently stayed in Jacksonville, FL and we ate at Five Guys and the burgers were out of this world! Most importantly the service was outstanding! All you could do was smile and feel so happy there. The staff were so friendly and I have never seen a group of people work so well together! It was... More 

Thank Sandra B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
American, Fast food
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 13249 City Square Dr, Jacksonville, FL 32218-7237
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-751-9711

Questions & Answers

Questions? Get answers from Five Guys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?