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Five Guys

$$ - $$$
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13249 City Square Dr, Jacksonville, FL 32218-7237
+1 904-751-9711
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104 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Fernandina Beach, Florida
Level Contributor
101 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 9 June 2016

Always a great burger. Somehow they have mastered the art of a warm patty with cheese with cold, crisp toppings. And the fries, well these are the best. Order the large as everyone in your party will take yours. Only issue was the use of a gift card that confused the new staff. Manager quickly resolved problems.

Helpful?
Thank Zep_58
St. Marys, Georgia
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 April 2016

Love grabbing a burger here! There burgers are the best for a fast food restaurant and always made fresh after you order! You pick your toppings! Always friendly staff with positive attitudes as well!

Helpful?
Thank Brittany R
Jacksonville, Florida
Level Contributor
25 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 26 March 2016 via mobile

Plain and simple, good burgers. Fixed however you want and always delicious. You only need one order of fries for every 2-3 people, there are a ton.

Helpful?
Thank mooreo1076
New York City, New York
Level Contributor
4,863 reviews
1,894 restaurant reviews
common_n_restaurant_reviews_1bd8 632 helpful votes
4 of 5 bubbles Reviewed 24 February 2016 via mobile

It wasn't the cleanest location, but not too bad. Plenty of seating indoors and also outdoors too. Decent service and of course great burgers and the multi soda drink machine.

Helpful?
Thank Bernardo F
Newark, New Jersey
Level Contributor
87 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 7 September 2015

This place has real hamburger and real fries and not that crap they sell at other fast food joints. If you want to lay away some real grub the Five Guys is the joint for you and your crew. When I'm in Jacksonville I always buy a burger and fries here and then wash it down with a 6 pack... More 

Helpful?
Thank Juan G
Jacksonville, Florida
Level Contributor
135 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 18 August 2015 via mobile

I stop in at this location from time to time when I feel like a burger. They have tasty burgers and great fries. The service is really quick most of the time and the restaurant stays pretty clean.

Helpful?
Thank jrd2942
Jacksonville, Florida
Level Contributor
85 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 14 August 2015 via mobile

I love Five Guys Burgers and it is usually on point. I would not go 5 minutes before it closes just like any other restaurant, your fries will be stale and you will be unhappy, just as I was lol

Helpful?
Thank Amber B
Fernandina Beach, Florida
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 1 July 2015

Consistently good. A little noisy and sometimes chilly inside but the burgers and fries are always yummy..

Helpful?
Thank MMWIZZ
Level Contributor
36 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 22 February 2015 via mobile

This place has so much to offer: - Great service! The nicest man I've ever met standing behind the counter. He made my day. - The burgers are amazing. - But the fries are the best! Crispy and juicy at the same time. - Good prices.

Helpful?
Thank Ciliie
Jacksonville, Florida
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 19 February 2015

The burgers are average; the fries are outstanding. What, no milkshakes? Mistake. The staff was friendly and helpful. The decor is rather bland. The food is overpriced for a place that doesn't serve milk shakes. Average to slightly disappointing. There are better burger joints in Jacksonville that actually serve milk shakes.

Helpful?
Thank JaxPhotographer

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Fast food
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: 13249 City Square Dr, Jacksonville, FL 32218-7237
  • Location: United States  >  Florida (FL)  >  Jacksonville
  • Phone Number: +1 904-751-9711

Questions & Answers

Questions? Get answers from Five Guys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?