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Hard Rock Cafe

1113 Market St # 31, Philadelphia, PA 19107-2980
+1 215-238-1000
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Overview
  • Excellent25%
  • Very good41%
  • Average23%
  • Poor8%
  • Terrible3%
Travellers talk about
“burgers” (41 reviews)
“cobb salad” (8 reviews)
“fries” (15 reviews)
Open Now
11:00 am - 11:00 pmAll hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1113 Market St # 31, Philadelphia, PA 19107-2980
All Details
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Reviews (684)
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1 - 10 of 541 reviews

Reviewed yesterday via mobile

I've eaten at quite a few Hard Rocks. This busy had good service, food was good despite being busy and packed. I would recommend tap or bottle beer. Hard alcohol drinks are very light pours, even the waitress commented on it.

Thank BBlkburn
Reviewed 1 week ago via mobile

Our server Kit was great and really our whole experience was exceptional. The food was tasty and the desert (we had cannolis) was amazing!!!!! Highly recommend a visit to the Hard Rock in Philly.

Thank Jess T
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Jess Thank you very much for the awesome feedback. I will let Kit know and thank her!

Reviewed 1 week ago via mobile

Great service and burger for a Hard Rock. Been to plenty of them and this one wasn't much different but fit the bill for a dinner with colleagues.

Thank Debster992
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Really appreciate the kind words, thank you very much

Reviewed 2 weeks ago via mobile

I've eaten at several other Hard Rock Cafes...NYC, Washington DC, Las Vegas, Orlando, Honolulu, Miami, Anchorage, Guam; and I have to say that this is by far the worst Hard Rock experience I've had. Our server was absent-minded, and got flustered over the smallest imperfections...More

Thank jlipp5240
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

I am very sorry for your experience here in my cafe. I am extremely upset at the level of service you received. I am looking into this to find out what happened, who was your server, and to fix it immediately. I can' apologize enough

Reviewed 3 weeks ago

Typical atmosphere, music (loud enough to hear it but you can still talk with your companions), nice guitars on the walls (from Led Zepelin or Kiss). Food was standard, not cheap, but not too expensive.

Thank vihe2013
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. We are constantly taking the information from our guests and trying to improve your experience. Have a great weekend

Reviewed 3 weeks ago via mobile

I love Hard Rock Cafe. I love the atmosphere in these eateries and the food isn't bad either. Anytime I go on vacation I try to find one to stop at for a meal. This is the fourth one I've been too and it didn't...More

Thank Tabatha R
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thank you Tabatha for your feedback. We really appreciate you stopping in. Please ask any place you go in the city if they have any parking deals or validation. We actually have a $10 parking deal with the garage on the corner of 11th and...More

Reviewed 4 weeks ago

The internal decor is great being filled with rock memorabilia and appropriate sound tracks. The menu was not so exciting though and didn't show very much originality of any great differences from fare available at loads of other places. The food was OK but nothing...More

Thank Silver70s
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thank you for stopping by. I will pass your comments to our corporate office

Reviewed 4 weeks ago via mobile

This Hard Rock Cafe is one of the chain's experimental restaurants which means that the kitchen here tries new recipes to judge responses from customers. I tried the Hard Rock version on the Philly Cheesesteak sandwich and it was delicious. One thing I noticed is...More

Thank DDay1959
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thank you very much for your feedback and wonderful comments

A TripAdvisor Member
6827
Reviewed 4 weeks ago via mobile

We always go to Hard Rock with our family in each city once Portions are big and meat is very good Sauces are just too strong and salad should be with olive oil instead of maionese sauce vinagrette Bruschetta is not with cheese that's a...More

Thank A TripAdvisor Member
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thank you for your feedback. We appreciate it

Reviewed 13 September 2017 via mobile

I stopped here on a quick whirlwind tour of Philly. The big rotating guitar outside is fabulous. I sat at the bar and ordered a cocktail and flatbread. Both were great. The service was great. They have some great Elvis and Metal memorabilia including Metallica....More

Thank Draculas_Bride666
Michael C, General Manager at Hard Rock Cafe, responded to this reviewResponded 14 September 2017

Thank you very much for the outstanding feedback. I will thank my team! Have a great day

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Ask a question
Questions & Answers
luritaw01
16 April 2015|
Answer
Response from Michael C | Property representative |
Our entrees range in price from $11 for a salad or a burger all the way to $25 or $29 for steaks and ribs
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Reservations
Good for
Bar Scene, Groups, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 1113 Market St # 31, Philadelphia, PA 19107-2980
  • Location: United States  >  Pennsylvania (PA)  >  Philadelphia>  > City Center East
  • Neighbourhood: City Center East
  • Phone Number: +1 215-238-1000
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