I've eaten at quite a few Hard Rocks. This busy had good service, food was good despite being busy and packed. I would recommend tap or bottle beer. Hard alcohol drinks are very light pours, even the waitress commented on it.
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Our server Kit was great and really our whole experience was exceptional. The food was tasty and the desert (we had cannolis) was amazing!!!!! Highly recommend a visit to the Hard Rock in Philly.
Jess Thank you very much for the awesome feedback. I will let Kit know and thank her!
Great service and burger for a Hard Rock. Been to plenty of them and this one wasn't much different but fit the bill for a dinner with colleagues.
Really appreciate the kind words, thank you very much
I've eaten at several other Hard Rock Cafes...NYC, Washington DC, Las Vegas, Orlando, Honolulu, Miami, Anchorage, Guam; and I have to say that this is by far the worst Hard Rock experience I've had. Our server was absent-minded, and got flustered over the smallest imperfections...More
I am very sorry for your experience here in my cafe. I am extremely upset at the level of service you received. I am looking into this to find out what happened, who was your server, and to fix it immediately. I can' apologize enough
Typical atmosphere, music (loud enough to hear it but you can still talk with your companions), nice guitars on the walls (from Led Zepelin or Kiss). Food was standard, not cheap, but not too expensive.
Thank you for your feedback. We are constantly taking the information from our guests and trying to improve your experience. Have a great weekend
I love Hard Rock Cafe. I love the atmosphere in these eateries and the food isn't bad either. Anytime I go on vacation I try to find one to stop at for a meal. This is the fourth one I've been too and it didn't...More
Thank you Tabatha for your feedback. We really appreciate you stopping in. Please ask any place you go in the city if they have any parking deals or validation. We actually have a $10 parking deal with the garage on the corner of 11th and...More
The internal decor is great being filled with rock memorabilia and appropriate sound tracks. The menu was not so exciting though and didn't show very much originality of any great differences from fare available at loads of other places. The food was OK but nothing...More
Thank you for stopping by. I will pass your comments to our corporate office
This Hard Rock Cafe is one of the chain's experimental restaurants which means that the kitchen here tries new recipes to judge responses from customers. I tried the Hard Rock version on the Philly Cheesesteak sandwich and it was delicious. One thing I noticed is...More
Thank you very much for your feedback and wonderful comments
We always go to Hard Rock with our family in each city once Portions are big and meat is very good Sauces are just too strong and salad should be with olive oil instead of maionese sauce vinagrette Bruschetta is not with cheese that's a...More
Thank you for your feedback. We appreciate it
I stopped here on a quick whirlwind tour of Philly. The big rotating guitar outside is fabulous. I sat at the bar and ordered a cocktail and flatbread. Both were great. The service was great. They have some great Elvis and Metal memorabilia including Metallica....More
Thank you very much for the outstanding feedback. I will thank my team! Have a great day