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Emack & Bolio's

$$ - $$$
Upper West Side
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389 Amsterdam Ave, New York City, NY 10024
+1 212-362-2747
13:00 - 23:30
Closed now
See all hours
Mon 13:00 - 11:30
Tue - Sun 13:00 - 23:30
More Info
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28 Reviews from our TripAdvisor Community

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Time of year
Showing 28: English reviews
Level Contributor
157 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 160 helpful votes
2 of 5 bubbles Reviewed 30 October 2016

The ice cream here is so grossly over priced it should be a crime, but it seems to have a certain target group and is kosher.

Thank DJKTraveler
San Francisco, California
Level Contributor
43 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 15 September 2016

The flavors are inventive, tastes are excellent. Portions are commensurate with richness of the ice cream. Layout leads to confusion about who is in line and who is being helped, where to wait? Otherwise found staff to be friendly, helpful, and generous with their time and care for each customer.

Thank SeasonedBizTraveler
Bronx, New York
Level Contributor
166 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed 19 July 2016

Was a fan before as I went a bunch of times to the Upper East Side (3rd Avenue?) location. We stopped by this location after a trip to the nearby Children's Museum. The staff there was friendly, patient and helpful. There is a lot to choose from including some interesting combinations. You'll have a tough time deciding what to get.... More 

Thank Jemlnlx
Bullard, Texas
Level Contributor
22 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 June 2016 via mobile

They have a crazy selection of cones. Wonderful homemade ice cream. The staff is friendly and helpful. It's obviously popular as there are always plenty of people at the shop.

Thank Travelinman2015
Atlanta, Georgia
Level Contributor
81 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 29 May 2016 via mobile

Family and I made our first time visit here at this quaint ice cream parlor! It is very small inside, so know what you want and quickly put your order in! They have variety of homemade cereal, encrusted cones, regular cones, assorted sugar cones, variety of over the top ice cream, sorbet flavors, ice cream cakes and drinks. Perfect for... More 

Thank Trippinsista
Livingston, New Jersey
Level Contributor
276 reviews
221 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 24 April 2016 via mobile

First, the ice cream choices are extensive. Salted caramel chocolate pretzel, peanut butter Oreo, tripping on expression,coffee Oreo low fat yogurt, and the list goes on. But the cones are another story entirely. Selection is wide and includes a large variety with cereal around the top of the cone. I'm a purist liking cones with chocolate sprinkles rimming the top... More 

Thank AmyC723
Allen, Texas
Level Contributor
124 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 20 July 2015 via mobile

Stopped in this afternoon after walking around the park and had the Cookie Monster ice cream, a mix of cookie dough and Oreos. It was pretty good. The store front is tiny and you order like you do at the bar but it was worth the minor hassle. Will visit again.

Thank Wesley C
Level Contributor
141 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 19 July 2015

Yummy scrum, this place is a real sweet spot on the famed Upper West Side of Manhattan. Not a chain, just a real delicious neighborhood place with fresh ingredients, creative flavors and a good vibe. MMMM mmmm good on a hot summer night.

Thank bookpublisher
Level Contributor
88 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 14 July 2015

Coming from Wisconsin, we are a little bit of an ice cream snob and this place just doesn't have what it really takes when it comes to good ice cream. It is over priced and I had the Coffee Oreo and it tasted like it was freezer burned. The other flavor that was tried was just ok too. I guess... More 

Thank smilenyc
New York City, New York
Level Contributor
30 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 12 July 2015

I think this place is very over-rated, despite the long lines. The ice cream is good, but certainly not the best available. The shop is very tiny and crowded and the wait staff is neither particularly helpful nor friendly. Next time I'll take a pass.

Thank Madelynn H

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 20
Restaurant features
Good for
Open Hours
13:00 - 23:30
13:00 - 11:30
13:00 - 23:30
13:00 - 23:30
13:00 - 23:30
13:00 - 23:30
13:00 - 23:30
Location and Contact Information
  • Address: 389 Amsterdam Ave, New York City, NY 10024
  • Location: United States  >  New York (NY)  >  New York City>  > Upper West Side
  • Neighbourhood: Upper West Side
  • Phone Number: +1 212-362-2747

Questions & Answers

Questions? Get answers from Emack & Bolio's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood