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Z & Y Restaurant

655 Jackson St, San Francisco, CA 94133-5009
+1 415-981-8988
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Overview
  • Excellent47%
  • Very good31%
  • Average12%
  • Poor5%
  • Terrible5%
Travellers talk about
Closed Now
All hours
CUISINES
Chinese, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
655 Jackson St, San Francisco, CA 94133-5009
All Details
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Reviews (329)
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1 - 10 of 282 reviews

Reviewed 1 week ago via mobile

I don't even know how the food is but the service is horrible. We were seated right away. After 20 minutes we stopped a young lady to see if she was our server. She looked over her shoulder, gave us a dirty look and went...More

Thank Sandie M
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

Hello there. We take the quality of our food and service very seriously, and we would love to hear more from you about this experience so we can use it to improve, since what you have described is very abnormal for us to hear about...More

Reviewed 1 week ago via mobile

I visited this restaurant for lunch. If you go there for lunch, be prepared to wait unless you have a reservation. Also, if dining solo, you are given the option to share a table which is what I did. My wait time was less than...More

Thank Mary Ann M
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

Thank you for dining with us, & for providing some feedback! We hope to serve you again sometime very soon :)

Reviewed 2 weeks ago via mobile

We were recommended to visit this place and I don't think I'd return. The wait was long for what it is, and the servers basically ignored us once seated. The scallion pancakes would be greatly improved with some sort of dipping sauce, make sure to...More

Thank Eric K
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

Thank you for dining with us! We are a very small restaurant, and we get very busy as you can see, and we very much appreciate you waiting, and having a meal at Z&Y!

Reviewed 2 weeks ago

we had made a reservation for dinner which was good as there was a queue for tables. overall food was ok but nothing special. i found the duck to be a tittle dry too

Thank cgab2013
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

Thank you for dining with us and leaving a review! We hope you will come and try some more of our delicious menu items sometime very soon!

Reviewed 2 weeks ago via mobile

We stumbled on this restaurant on a Wednesday evening around 8 PM. There was a long line and we waited about 30 minutes to get a table. The wait may have been shorter if we had opted to share a table with other people. The...More

Thank gaggarw
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

Thank you for giving us a try, and for leaving a review! We are very happy to hear that you enjoyed our food and we look forward to welcoming you back again sometime soon. We have a large menu full of amazing dishes, and if...More

Reviewed 4 weeks ago via mobile

We ordered explosive chicken, basil eggplant, spicy noodles and Peking duck. Everything but the duck was too salty and nothing special. The duck seemed like it was reheated from the day before and explosive chicken was 3 parts chilis 1 part chicken... won't be returning....More

Thank Ndstern
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

We are sad to hear that our food was not to your liking, but we do realize that we can not please every single person. We want to thank you for trying our restaurant, and if you ever decide to try us again, please ask...More

Reviewed 4 weeks ago

I had to wait 20 minutes for a shared table even though it was 1:30 PM (Sunday). But the wait was worth it as the food was as good as I thought it should be. As an added bonus, my waiter spoke English well. I...More

Thank LoveAllKindsOfTravel
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

Thank you for dining with us and providing a review! We are happy to hear you enjoyed our food and we hope you will join us again next time you visit San Francisco :)

Reviewed 4 weeks ago via mobile

We had a dinner there. The foods were good but the services were terrible. Firstly, the waiting list management process was not efficient. Then there was no ownership from service standpoint once we were seated. 4-5 waiters and waitresses served us randomly. Toward the end,...More

Thank Xiaojin G
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

Hello! Thank you for dining with us, and we appreciate you taking the time to write a review. We are happy to hear you enjoyed the food, and we want you to know that we take the quality of our service very seriously here. Could...More

Reviewed 4 weeks ago via mobile

Two different higher end hotel concierges recommended this restaurant. Wow! Waited outside in the cold, night breeze for over an hour, no real waiting area. Food was bland, all items had the exact same flavor, none. Very disappointed.More

1  Thank peteymo
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

We are sad to hear that our food was not to your liking. We have countless amazing dishes that people from all over the world recommend because they love them, and if you ever decide to dine with us again, please don't hesitate to ask...More

Reviewed 12 August 2017 via mobile

This place is very popular and very very delicious. It's small and busy but worth it. Sometimes the waiters don't "see" you if they're too busy but they are very nice. I get the same thing every time: Explosive chicken Spicy green beans Scallion pancakes...More

Thank Molly U
Sean C, General Manager at Z & Y Restaurant, responded to this reviewResponded 1 week ago

Thank you for dining with us! We are happy to read that you enjoyed our food and we look forward to the pleasure of serving you again, sometime soon!

Nearby
Chinatown
As the oldest in North America, San Francisco's
Chinatown is an exotic experience. A unique
neighbourhood decorated with colourful shops, historic
streetlights, hanging lanterns, and pagoda roofs
awaits behind the stone-carved dragon gates. Feast on
dim sum at the tea houses, or meet the locals who
gather at historic Portsmouth Square to play chess or
practice Tai Chi. Fish markets, produce stands,
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Reservations
Dining Style
Casual Dining
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
11:00 - 21:30
Monday
11:00 - 21:30
Tuesday
11:00 - 21:30
Wednesday
11:00 - 21:30
Thursday
11:00 - 21:30
Friday
11:00 - 22:30
Saturday
11:00 - 22:30
Location and Contact Information
  • Address: 655 Jackson St, San Francisco, CA 94133-5009
  • Location: United States  >  California (CA)  >  San Francisco>  > Chinatown
  • Neighbourhood: Chinatown
  • Phone Number: +1 415-981-8988
Description
Z & Y Restaurant is one of the best chinese restaurants in San Francisco Chinatown serving Szechuan and Northern Chinese cuisine. Meet Chef Han who has grown in reputation by preparing food for some of the most distinguished men and women of the world. Some have been presidents, vice presidents, and foreign ministers of the people's republic of China.
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