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Logan's Roadhouse

115 Retail Commons Pkwy, 304-264-1500, Martinsburg, WV 25403-6174
+1 304-264-1500
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Overview
  • Excellent27%
  • Very good38%
  • Average23%
  • Poor5%
  • Terrible7%
Travellers talk about
“steak” (52 reviews)
“ribs” (9 reviews)
“yeast rolls” (3 reviews)
Open Now
11:00 am - 11:00 pmAll hours
CUISINES
American, Steakhouse, Bar, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
115 Retail Commons Pkwy, 304-264-1500, Martinsburg, WV 25403-6174
All Details
Write a ReviewReviews (138)
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1 - 10 of 138 reviews

Reviewed 17 December 2017 via mobile

We came in for some drinks and appetizers. The bartenders are always pleasant people and we enjoy it here.

Thank Chris A
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 18 December 2017

Thanks for the feedback. Can you let us know what we could do to get a 5-star review next time around? Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed 26 November 2017 via mobile

Ate lunch here and the place was not busy at all. Took forever to get food. Over an hour for sandwiches and they were burnt. They even forgot one of our sides. This is the 2nd time we have been here, the 1st was not...More

1  Thank Nathan W
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 26 November 2017

We're sorry to hear that, Nathan. Please know that we take your feedback seriously and we will be checking in with the store. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed 7 November 2017 via mobile

I sat at the bar and got my ribeye to go. The beer was cold and the peanuts are free. The steak was cooked as requested and didn’t take long to arrive.

Thank steve1975
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 8 November 2017

Thank you for taking the time to review your experience, Steve. We hope to see you again soon! :)

Reviewed 24 October 2017

Never had an issue with service at the tables. But, the bartenders here are so friendly and attentive. If you can grab a spot at the bar, I would definitely recommend it. Good food and love their rolls!

Thank CarolineWV
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 24 October 2017

Thank you for this review. We really appreciate your feedback.

Reviewed 8 October 2017 via mobile

I would not advise this place. Horrible service, Martinsburg offered many other great places. Sadly this isn’t one.

Thank Charlotte L
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 8 October 2017

We're sorry to hear we fell short of a great dining experience. Please know that we take your feedback seriously and we will be checking in with the store. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed 3 October 2017 via mobile

So, we haven't had good experience at this Logan's.... cold food, bad service, etc., but we got nice coupons in the mail so we gave it one more try. When we walk in there is a man in a red shirt at the table and...More

Thank WVUfan88
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 4 October 2017

We're sorry to hear about your disappointing experience. Please know that we take your feedback seriously and we will be checking in with the store. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed 28 September 2017 via mobile

With half a dozen empty tables visible, we were told it would be 35-45 minutes before they would have a table for two. Probably the 4th visit, still waiting for a good experience.

Thank Judy B
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 28 September 2017

We are sorry to hear that. Please know that we take your feedback seriously and will be checking in with the store. Could you please give us a call at 1-844-6LOGANS so that we can follow up with your concerns? Thank you!

Reviewed 22 September 2017

Had a bad experience at this location. The waitress was not knowledgeable about the menu, brought out our steaks and then told us no more baked potatoes. The service was very slow.

Thank 131toniaf
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 23 September 2017

We appreciate you taking the time to review your experience. If you'd like us to follow up with your concerns, please give us a call at 1-844-6LOGANS. Thank you.

Reviewed 16 September 2017

I went for dinner here with 6 of my co workers. I recommend making a reservation when you have a large group. They sat us right away upon arrival. Our waitress handed out the menus and promptly took our drink orders. Good selection of beer....More

Thank revy2005
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 16 September 2017

Thanks for taking the time to leave us a review. We appreciate your feedback.

Reviewed 29 August 2017 via mobile

We've been to Logan's before including this one and it's typically very good. We depend on the reliability of getting a good meal and good service at Logan's. They currently have a 1/2 burger, fries and beer for $10 and a $8.99 dinner menu from...More

Thank Tina W
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 30 August 2017

We are happy to hear that, Tina. Thank you for sharing your feedback. We hope to serve you again soon!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 115 Retail Commons Pkwy, 304-264-1500, Martinsburg, WV 25403-6174
  • Location: United States  >  West Virginia (WV)  >  Martinsburg
  • Phone Number: +1 304-264-1500
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