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The Chop House - Charleston

Certificate of Excellence
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1003 Charleston Town Ctr, Charleston, WV 25389-0004
+1 888-456-3463
Website
Today
17:00 - 21:00
Closed now
See all hours
Hours:
Sun 17:00 - 21:00
Mon - Thu 17:00 - 22:00
Fri - Sat 17:00 - 23:00
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130 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Austin, Texas
Level Contributor
91 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 1 week ago

Ordered the $49 beef wellington but it came with nothing else. So chose the $9 baked potato loaded. No mention on menu or by my server that there was an unbelievable upcharge of $4 for putting bacon bits and cheese on top of the potato! This sent a loud and clear message on customer concern and ensured that I would... More 

Helpful?
Thank Wayne T
Charleston, West Virginia
Level Contributor
90 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

The chop is good and the servers are very good but it is overpriced and it will take a while. Don't be in a hurry. We do business dinners there and it's enjoyable. Worth trying once if you are looking for an upscale meal.

Helpful?
Thank CROWV
Ohio
Level Contributor
43 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Went 1/24 on our actual anni. We are both from Charleston. We both had the salads, sirloin, and chocolate decadence I believe. The bread was good. Atmosphere was nice although very noisy and at first were seated by the kitchen doorway. Nope. Asked to move. The host was friendly and knew it was our anniversary. The martini I had was... More 

Helpful?
Thank Materialgrl
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 January 2017 via mobile

Absolutely top notch food. The steak and seafood are both highly recommended. The service is as good as is the food. While price is relative, most may consider it a little more on the expensive side. However, we feel the overall experience is worth it.

Helpful?
Thank 1-Mountaineer-1
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463 More 

Aurora, Ohio
Level Contributor
90 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 31 December 2016 via mobile

We've been coming here for years on our winter drive south and it never disappoints. Expensive, yes, but the food and service are exemplary and worth it. A wonderfully relaxing first night on the road. Maitre d' Terri is great!

Helpful?
Thank Chandler E
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463 More 

Richmond, Virginia
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 25 December 2016

Nice atmosphere and good for a solo female diner. Helpful but unobtrusive wait person. Liked ordering with a tablet as good information. Had good but over priced vodka martinis. Did not rush me through the meal. Restaurant had few customers. The menu is incredibly overpriced for the environs. I live in Richmond, Va. where we now have many creative and... More 

Helpful?
1 Thank nxtstge
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for your comments. We truly appreciate the feedback. We do hope to see you again in the future. Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463 More 

Lexington, Kentucky
Level Contributor
133 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 23 December 2016 via mobile

I was a bit concerned based on some recent negative reviews. But we had an outstanding business dinner. Steak was prepared perfectly and group sides were all very good. Especially liked the mushrooms and asparagus with Parmesan. French onion soup was a cheesy delight as well. Yes, it is very, very expensive. Probably close to double the cost of anything... More 

Helpful?
Thank BackInLex
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We truly do appreciate your feedback and hope you dine with us in the future! Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463 More 

Wooster, Ohio, United States
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 December 2016

This was one of the best dining experiences I have ever had. From the time we walked through the door we were greeted warmly. The service was exceptional and the food... Oh my goodness it was all outstanding.

Helpful?
Thank Linda S
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the great review. I’m so happy to hear that you enjoyed your dining experience at The Chop House. We hope to see you again soon! Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463 More 

Charleston, West Virginia, USA
Level Contributor
160 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 9 December 2016

Food was good and it is the only high end steak house around. There are excellent steaks available at several other restaurants in Charleston. Food was good. Vegetable side dishes were well done. Service was quite good. Glad they have gotten away from some of their detailed info on their seafood provider in Boston. The bar was jammed and quite... More 

Helpful?
1 Thank Kenneth K
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for your comments. Your feedback will help us identify where we can improve. Best Regards, Lisa Hunt Assistant Manager Guest Services Mainstreet Ventures Inc. lisa@msventures.net (888)456-3463 More 

Ohio City, Ohio
Level Contributor
67 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 7 December 2016 via mobile

Stopped in solo for a bite while next door at the marriott. This night staff or food did not live up to expectations. Started with shrimp cocktail appraiser. Menu says 5 shrimp at 17.95. It was delivered with only 4. I'm thinking at least three people looked at this plate and they short me a shrimp . It was placed... More 

Helpful?
1 Thank S C
MSVRestaurants, Guest Relations Manager at The Chop House - Charleston, responded to this review

Hello, Thank you for the feedback. I am disappointed to hear about your poor experience at The Chop House. I have forwarded your review to our General Manager, Glen Pyle, and we would really like to speak with you personally. If possible, please contact Glen at (304)344-3954. If you prefer to provide your contact information I would be happy to... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
USD 30 - USD 80
Cuisine
American, Steakhouse
Meals
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Parking Available, Valet Parking
Dining Style
Fine Dining
Good for
Groups, Special Occasion Dining, Business meetings, Romantic
Open Hours
Sunday
17:00 - 21:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 1003 Charleston Town Ctr, Charleston, WV 25389-0004
  • Location: United States  >  West Virginia (WV)  >  Charleston
  • Phone Number: +1 888-456-3463
Description
Lovers of life's finer pleasures make The Chop House in Charleston Town Center a frequent destination. It is a dining experience of exceptional refinement & refreshment. Offering the stars of the American chop house tradition, USDA Prime Beef, classic Veal Chop, Roasted Rack of Venison, luscious Colorado Rib Lamb Chop, , Fresh Lobster, Ports, Cognac, Single Malt Scotch, Fine Hand Rolled Cigars & more, all served with distinctive style in a strong, luxurious setting of comfortable leather & beautiful wood. click here for special events and promotions information http://msventures.com/thechophouse_web/pages/chop_char.html

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?