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The Cheesecake Factory

Certificate of Excellence
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21076 Dulles Town Cir, Sterling, VA 20166-2416
+1 703-444-9002
Website
Today
11:30 - 23:00
Open now
See all hours
Hours:
Sun 10:00 - 22:00
Mon - Thu 11:30 - 23:00
Fri - Sat 11:30 - 00:00
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232 Reviews from our TripAdvisor Community

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Showing 219: English reviews
1 review
Reviewed 1 week ago

Worst customer service of all time. They will constantly screw your order up and then say they didn't and passive aggressively accuse you of lying (maybe if you LOOK like someone who isn't trustworthy, if you know what I'm saying). Over priced under quality food..come here if you want $16 burnt burgers soaked in grease and your order messed up,... More 

Helpful?
Thank Int E
Level Contributor
26 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

good restaurant,very cosy atmosphere ,always we love the good foods,courteous personnel, amazing desserts

Helpful?
Thank Miguel M
San Francisco
Level Contributor
39 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

Was there May 10 for lunch at noon. Almost empty, which suited us as we wanted an efficient business lunch. Service friendly, but almost no one paid real attention, or was responsive, even thought they 'stuck to the script' and said all the nice, polite things to us, and with a smile. Had pot stickers appetizer. Asked food delivery person... More 

Helpful?
Thank OnTheRoadAgain405
A TripAdvisor Member
Reviewed 15 April 2017 via mobile

Picked up a to go order. Bertha was one of the friendliest, most helpful servers we've come across in awhile. Manager, treat her well!

Helpful?
Thank A TripAdvisor Member
Toronto, Canada
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 12 April 2017

There was a lot of Italian food as in pasta and pizza on the menu. Since the name suggests a dessert, there was a lot to choose from other than the main cheesecake selection. I was with the impression that this was a place that would just be serving desserts. But all was good as the pizza we ordered turned... More 

Helpful?
Thank Hazeleyes_vdm
Level Contributor
110 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 10 April 2017 via mobile

Cheesecake Factory has an expansive menu that reads like a novel. The food is always good with something for everyone. The great thing is that dessert is better than dinner with as many choices to choose from.

Helpful?
Thank pospy
Richmond
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 April 2017 via mobile

Very bad service I was very disappointed with food not even worth the money shrimp tasted very bad as so as angel hair pasta

Helpful?
Thank Ayman A
Purcellville, Virginia
Level Contributor
28 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 2 April 2017 via mobile

The title of my review pretty much describes my experience. It's a chain, and you expect the experience to be rather consistent. The food was good and the prices were ~eh; but the service was the worst I've ever had a Cheesecake Factory.

Helpful?
Thank Spencer R
Leesburg, Virginia
Level Contributor
113 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 24 March 2017 via mobile

We used to visit Cheesecake Factory for every birthday dinner in our family. We now visit when we visit the mall. Sometimes we simply stop for a cup of coffee or a glass of wine with a dessert, but I prefer to get a meal. My favorite is the Pasta Jambalaya, but I love many of Theo menu items. My... More 

Helpful?
Thank Frank K
Reston, Virginia
Level Contributor
347 reviews
238 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
Reviewed 19 March 2017 via mobile

We went for lunch on a Saturday. We were promptly seated at a booth (yeah!). Service was very good. The food portions were pretty big. We could've made a meal of the appetizers and dessert. We enjoyed the summer rolls and the delicious Cuban rolls. Entrees were Steak Diane and Chicken Madeira. No complaints with either. We were full so... More 

Helpful?
Thank SPKinVA

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 15 - USD 25
Cuisine
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Brunch, Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Groups, Child-friendly, Bar Scene
Open Hours
Sunday
10:00 - 22:00
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 00:00
Saturday
11:30 - 00:00
Location and Contact Information
  • Address: 21076 Dulles Town Cir, Sterling, VA 20166-2416
  • Location: United States  >  Virginia (VA)  >  Loudoun County  >  Sterling
  • Phone Number: +1 703-444-9002

Questions & Answers

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?