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Shula's 347 Grill - Roanoke

2801 Hershberger Rd NW, Roanoke, VA 24017-1941
+1 540-366-5220
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Overview
  • Excellent40%
  • Very good30%
  • Average15%
  • Poor7%
  • Terrible8%
Travellers talk about
“steak” (77 reviews)
“creme brulee” (5 reviews)
Open Now
All hours
CUISINES
American, Steakhouse, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2801 Hershberger Rd NW, Roanoke, VA 24017-1941
All Details
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1 - 10 of 267 reviews

Reviewed 3 days ago via mobile

TA needs a good rating because Shula is better than average.i think they lose a step being attached to a hotel because it doesn't have the ambiance of the steakhouse it is. Service is correct. My NY Strip was very good. But they were out...More

Thank Spiegs1968
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded yesterday

Thank you for taking the time to provide feedback regarding your experience with us. We are pleased that you enjoyed our Premium Black Angus Beef, Shula Cut New York Strip. Moving forward, we will be sharing this feedback with our entire team to ensure guest...More

Reviewed 1 week ago via mobile

I ate here on two occasions during a recent business trip to Roanoke. It is located near the Courtyard Marriott and they offered free shuttle service. Both of my meals were good and the service friendly. It doesn’t quite have the ambiance of other Shula’s...More

Thank BlueMarlinDave
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 1 week ago

Dave, Thank you for taking the time to provide feedback regarding your experience with us at our Roanoke location. As we are one of the 5 Concepts of Shula's, We are pleased to know that you enjoyed our service as well as your meal. Moving...More

Reviewed 2 weeks ago

Shula's is located in the Roanoke Sheraton. Atmosphere is pleasant. Service is efficient. Food is good, but not outstanding. Better than the average hotel restaurant.More

Thank patraveller2007
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 1 week ago

Thank you for providing us with feedback pertaining to your experience with us. We are pleased to know that you enjoyed our service, atmosphere, and food. Moving forward, We plan to use this feedback in order to better exceed your expectations upon your next arrival....More

Reviewed 3 weeks ago

Shula's has a good reputation Nationally , but must have skipped the Roanoke restaurant. The food ordered was below par for the price. Ordered the Shrimp cocktail that was rubbery and my Associate had ordered the crab cakes which was full of filling and very...More

Thank chriswC4336PV
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to provide us with feedback regarding your experience with us here at Shula's 347 Grill Roanoke. We are displeased to hear your visit was not to your expectations. However, we would like for you to know that we do...More

Reviewed 9 November 2017 via mobile

Food was excellent Jen & Daniel took really good care of us. We ordered filet mignon "rare" & a burger cooked medium rare. Everything was cooked to perfection. Service was excellent. Couldn't ask for better service. Would definitely come back here again. Service is definitely...More

Thank kareno839
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 4 weeks ago

Thank you so much for taking the time to provide our location with a perfect rating and such kind words! We strive for guest satisfaction, and we are more than pleased to know you were both able to enjoy your Shula's experience. We look forward...More

Reviewed 8 November 2017

Dinner last month was a disappointment for a few of us. The shrimp BBQ came in a sauce that was very picante and the shrimps were very rubbery to boot. Their burgers still are fantastic but when dessert came we found the carrot cake bland...More

Thank kwaichang
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 10 November 2017

Thank you for providing us with feedback regarding your experience while dining with us. We are disappointed to know that we were unable to meet your expectations. Moving forward however, we have addressed these issues with our entire team to ensure this does not happen...More

Reviewed 29 October 2017 via mobile

A steakhouse without Steak? That’s what I found at Shula’s at 7 PM on a Thursday evening. The waiter did not have a good explanation and without the steak there were very few entrees left on the menu. I decided to order 2 appetizers and...More

Thank Don M
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 1 November 2017

Don M. Thank you for taking the time to provide us with feedback regarding your experience. We are very disappointed that our always fresh, never frozen, Shula Cut steak was unavailable for you. We had gone through a high volume occupancy and unfortunately we ended...More

Reviewed 27 October 2017 via mobile

My husband and I stay at The Sheraton Convention Center and always have dinner at Shula’s. When you cannot Order a drink you want nor a steak in a restaurant because your Food Truck didn’t come is not acceptable. Today is Thursday. They ran out...More

Thank Jan J
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 1 November 2017

Jan J. Thank you for providing us with your feedback regarding your experience with us at Shula's 347 Grill, Roanoke. Due to being at a high volume occupancy the previous evenings, and since our Shula Cut steaks are always fresh never frozen, Yes, the rare...More

Reviewed 12 October 2017

I found the service, and food to be top notch. WE had a group of 8 and we got our food on time, what we ordered and enjoyed about 8 appetizers. Nice clean and relaxing an top quality.More

Thank Chuck W
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 14 October 2017

Thank you so much for taking the time to provide us with an excellent rating, and kind words regarding your experience at Shula's. We are very pleased to know that you and your party were able to enjoy a wonderful evening with us. Feel free...More

Reviewed 7 October 2017 via mobile

We were seated fairly quickly, service was nice, and the food came out quick. However, our Brussels came out cold and undercooked, which was a let down. Everything else was okay I would say. I think the price point should be lowered a bit.More

Thank Amber L
Kris W, General Manager at Shula's 347 Grill - Roanoke, responded to this reviewResponded 8 October 2017

Thank you for taking the time to provide us with feedback regarding your experience. We apologize about the temperature of your side item, that is not our standard whatsoever and it has been addressed with our entire staff to ensure it will not happen again....More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 11 - USD 50
Cuisine
Meals
Dinner, Lunch
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Highchairs Available
Dining Style
Casual Elegant
Good for
Groups, Child-friendly, Business meetings, Special Occasion Dining, Bar Scene
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 2801 Hershberger Rd NW, Roanoke, VA 24017-1941
    (Ordway & Frontage)
  • Location: United States  >  Virginia (VA)  >  Roanoke
  • Phone Number: +1 540-366-5220
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