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Toby Carvery Moby Dick

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Whalebone Lane North | Chadwell Heath, Romford RM6 6QU, England (Formerly Moby Dick)
+44 844 243 5385
Website
Today
08:00 - 22:00
Open now
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Hours:
Sun - Sat 08:00 - 22:00
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347 Reviews from our TripAdvisor Community

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Showing 347: English reviews
London, United Kingdom
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

Poor customer service and food. Messy buffet system, don't like the atmosphere and the fact that they make it explicit that they serve non-halal food, as if it's going to kill you!

Helpful?
Thank Jackya M
2 reviews
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

It has beautiful and spacious garden next to mini golf field which is a great activity for kids and adults. Fantastic value for money food and great selection of drinks. I was there with my mum on the weekday while waiting for my sister and nephew who were playing mini golf which is across the street. Pub wasn't that busy... More 

Helpful?
Thank Vanja P
Chigwell, United Kingdom
Level Contributor
128 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 159 helpful votes
1 of 5 bubbles Reviewed 5 days ago NEW

We arrived and went to the bar to order drinks. The place was heaving with people, why I do not know? I ordered 3 different ales, each time the young girl behind the ramp said 'naah'. To cut a short story even shorter, we then left. In the meantime my wife had been watching the food on the 'self service'... More 

Helpful?
Thank John O
Manchester, United Kingdom
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW via mobile

The place looks nice inside but it didnt get off to a good start with no ales on tap. The waiter was really nice set our table up and was very chatty and had a laugh with us. We ordered the food and went up only to wait around for someone to carve the meat saw a lad press a... More 

Helpful?
Thank rajladva
London, United Kingdom
Level Contributor
50 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Myself,husband and step daughter decided to eat at this carvery. We had eaten there before and know the food was good. Although they were short of staff we were shown to our seats almost immediately and asked if that was were we wanted to sit. The waitress was pleasant and polite, eager to please. The food was amazing, could not... More 

Helpful?
Thank Cliff J
General Manager A, Manager at Toby Carvery Moby Dick, responded to this review

Hi Cliff, Many Thanks for the favourable review. I am pleased to read that you had a good visit with us. I will be sure to feed back the positive comments to the team. Hope to see you soon. Regards Dave S General Manager More 

UK
Level Contributor
104 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Was staying at the attached premier inn my review is based over two night at eating about same time each night between 5 and 6 busy ish the meats where just ok but potatoes, mash, stuffing all dried out, staff where helpful at all times

Helpful?
Thank MSG66
General Manager A, Manager at Toby Carvery Moby Dick, responded to this review

Hi, Thanks for the feedback. I am pleased to read that the staff were helpful. We will work with the chefs to remedy the dried out food early evening. Regards Dave S General Manager More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Booked here with daughter, grandkids and friends last Friday. Food was Ok (turkey a bit dry though). One of our grandchildren is 3 and has special needs. He has difficulty eating solid food, so did not have a carvery as he tends to eat pureed food and soft things like yoghurt and ice-cream. However, because he had a plate for... More 

Helpful?
Thank John B
General Manager A, Manager at Toby Carvery Moby Dick, responded to this review

Hi John B, Many Thanks for the feedback. Very sorry about the experience with one of our servers regarding your grandson. If you have any issues in future please ask to speak to one of the managers, they will be happy to help. I will remind the team in their obligations towards people with disabilities. Regards Dave S General Manager More 

Essex, United Kingdom
Level Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Great carvery weekends are more expensive but worth the extra few pounds, it is busy, but food is nice hot, fresh and plentiful. Week days is OK for the money but not hot as should be and meat slices thin. Staff are polite, helpful and work very hard under pressure at weekends.

Helpful?
Thank Rachael h
General Manager A, Manager at Toby Carvery Moby Dick, responded to this review

Hi Rachael, I am really pleased that you have taken the time to provide such nice feedback. You have mentioned issues with the food during the week, I will work with the chefs to hopefully sort this out. Regards Dave S General Manager More 

Essex
Level Contributor
33 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Can't go wrong with a roast where you chose the veg & potatoes. The Yorkshire pudding is HUGE. Always a treat coming here.

Helpful?
Thank Jackie_Bill
General Manager A, Manager at Toby Carvery Moby Dick, responded to this review

Thank you, Jackie_bill, for taking time to feedback your thoughts. Your opinion plays an integral part in either improving our customer service or feeding back our guests thoughts about their visits. I will make sure the chefs hear you think their yorkshires are huge. Regards Dave S General Manager More 

London, England, United Kingdom
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Service was good, friendly and attentive. They were happy to rearrange our table for a large booking with no fuss - server very friendly and approachable (older blonde lady, sorry - forgot her name!). All of the food was piping hot, with a choice of 4 meats - everyone was very happy with what they got (and there were some... More 

Helpful?
Thank EthanGates
General Manager A, Manager at Toby Carvery Moby Dick, responded to this review

Thank you, Ethangates, for reaching out to us. I will be sure to let the guys see your feedback, we hope to see you soon. All the best Dave S General Manager More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
British, Pub, Bar, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
Restaurant features
Highchairs Available, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Cheap Eats, Child-friendly, Kids
Open Hours
Sunday
08:00 - 22:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: Whalebone Lane North | Chadwell Heath, Romford RM6 6QU, England (Formerly Moby Dick)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Romford
  • Phone Number: +44 844 243 5385

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Toby Carvery Moby Dick and other visitors
4 questions
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7 months ago
over a year ago
over a year ago

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Questions? Get answers from Toby Carvery Moby Dick staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?