We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cheddar's Scratch Kitchen

12280 Jefferson Ave, Newport News, VA 23602-6969
+1 757-249-4000
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent42%
  • Very good33%
  • Average16%
  • Poor5%
  • Terrible4%
Travellers talk about
“cookie monster” (10 reviews)
“chicken tenders” (18 reviews)
“monte cristo” (6 reviews)
Closes in 25 min
11:00 am - 11:00 pm Hours
American, Bar, Fusion, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
12280 Jefferson Ave, Newport News, VA 23602-6969
All Details
Write a ReviewReviews (374)
Traveller rating
Traveller type
Time of year

1 - 10 of 371 reviews

Reviewed 4 days ago

SERVICE - EXCELLENT: All of the employees with whom we interacted were stellar, including the bartender, the hostess, the busser/server who cleaned off our table, a runner/server who brought our food, but especially our server, Amber, for whom there's no rating high enough, best we've...More

Thank jboynsteph
Reviewed 6 days ago via mobile

The food and service is consistant at this chain restraunt. There are a variety of items to choose from. There is steak, chicken, mexican, and italian fare too.

Thank UPSdude
Reviewed 1 week ago via mobile

I have eaten at a couple other locations and this one doesn’t disappoint. Server was very promp and extremely courteous. I really enjoyed her recommendations of a combo meal when I couldn’t decide between two entries. I always love the hand breaded chicken fingers

Thank ontheroadkev
Reviewed 3 weeks ago via mobile

The restaurant was very busy but service was prompt. The food was inexpensive and delicious. Our server was friendly and fast. Can't wait to go back.

Thank Dana M
Reviewed 4 weeks ago

Last minute decision to visit for dinner with friends and was pleasantly surprised with the atmosphere and quality of the food for the price. enjoyed our meals and will definitely dine here again.

Thank Paul S
Reviewed 4 weeks ago via mobile

My wife loves Cheddar’s Scratch Kitchen and the closest one is 40 miles away. A party of 12, we were seated immediately on a Sunday at 6. Very attentive service by our waiter, Dante. Everyone enjoyed what they ordered and the tab came to $225...More

Thank DouMau
Reviewed 4 weeks ago via mobile

I really enjoy their food, never had a bad food experience. Last night, they were extremely slow. Our waitress Hanna was a joy and very helpful. The only reason I did not give 5 stars was because in the men's room, was because the bathroom...More

Thank steve6668
Reviewed 10 September 2018

Our server was wonderful and so was the food. I wanted to go somewhere else but I am grateful that my diner companion wanted to come here.

Thank Oranutan1
Reviewed 9 September 2018

The menu is enormous, the portions are large (although the burger was a lot smaller than expected) and the staff is friendly. This is conveniently located outside the mall and the place is huge so there should be no problem with seating (although I'm sure...More

Thank Catzmother
Reviewed 30 August 2018

Place is noisy but had great vegetable plate & chicken fingers. Much prefer patio for cool afternoon dining. Service was good & steady pace- never felt rushed.

Thank Bamboo708
Nearby HotelsSee all 40 hotels in Newport News
Hampton Inn & Suites Newport News (Oyster Point)
688 reviews
.16 km away
Microtel Inn & Suites by Wyndham Newport News Airport
510 reviews
.28 km away
Comfort Inn Hotel Newport News
221 reviews
.31 km away
Best Western Plus Newport News Inn & Suites
450 reviews
.38 km away
Nearby Restaurants
Red Robin Gourmet Burgers
128 reviews
.21 km away
The Melting Pot
50 reviews
.18 km away
30 reviews
.32 km away
Nearby Attractions
Virginia Living Museum
682 reviews
5.11 km away
Hampton Roads Iceplex
13 reviews
2.87 km away
SPCA Petting Zoo
13 reviews
4.72 km away
Vintner's Cellar of Yorktown
8 reviews
3.70 km away
Ask a question
Questions & Answers
4 June 2016|
AnswerShow all 2 answers
Response from VaCruz | Reviewed this property |
I did not take note of their ability to host a large group such as yours. It is very busy though and can be noisy - may not be ideal for an 80th Birthday Party unless you're looking for a high energy venue.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 10 - USD 20
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Special Occasion Dining, Local cuisine, Bar Scene, Kids, Groups
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 12280 Jefferson Ave, Newport News, VA 23602-6969
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-249-4000
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing