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Crab Shack Seafood Restaurant on the James

$$ - $$$
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7601 River Rd, River Fishing Pier, Newport News, VA 23607-1780
+1 757-245-2722
Website
Today
11:00 - 23:30
Closed now
See all hours
Hours:
Sun - Thu 11:00 - 23:30
Fri - Sat 11:00 - 00:30
More Info
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252 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Ottawa
Level Contributor
494 reviews
323 restaurant reviews
common_n_restaurant_reviews_1bd8 178 helpful votes
3 of 5 bubbles Reviewed 1 week ago NEW via mobile

I had a she crab soup and crab cakes. The salad that came with the crab cakes was very old and might have stayed out ideas for long period. The soup was salty and crab cakes as well. I did not enjoy anything but the company I was with.

Helpful?
Thank Me M
Newport News, Virginia
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

Years ago i was not impressed. But my latest visit was a complete turnaround. Service was good and the food was excellent.The prices where very reasonable.Ill start giving this restaurant another chance.I cant wait for the weather to break to seat outside and enjoy to view. I've lived on the peninsula 50 years and cant find enough good outside dining... More 

Helpful?
Thank waterboy68
blacksburg va or Lewisburg Wv
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Arrived at 730. Had a reasonable wait of 20 mins, as this is a popular spot to dine. Seated at a table that was wiped with a greasy rag-- sticky, old grease. Had to take out hand sanitizer and clean table,as the grease transferred along our sleeves from the table, where we had rested elbows/arms. YUCK. Server arrived 10 mins... More 

Helpful?
Thank jgyaeger
Richmond, Virginia
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Business associate suggested we meet at the Crab Shack for lunch and glad to meet there. Casual atmosphere, nice water views, and great food!

Helpful?
Thank SandiaBlue1912
2 reviews
4 of 5 bubbles Reviewed 2 weeks ago via mobile

One of our favorites. Nice atmosphere and good local seafood. We also enjoy the very happy and well-fed cats on the dock outside.

Helpful?
Thank Roland R
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 3 weeks ago via mobile

On a beautiful day we sat outside to eat and waited and waited for service. Then a different waitress asked if we were being helped and instead of helping she left to get some one. The food was subpar (with oysters including pea crabs.. if you don't know what it is seeing it for the first time WILL shock you);... More 

Helpful?
Thank James L
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago via mobile

I went during NN restaurant week for lunch. The portions were big and food was delicious. I had cheesecake, broiled seafood platter and a salad.

Helpful?
Thank Shanita D
Newport News, Virginia
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 weeks ago

I want to love this place. It has a gorgeous view of the James and the kind of a seafood menu that normally would paralyze me with the inability to choose between many great options. There are not too many seafood places in the area for it to compete with, and I could easily see myself as a regular. I... More 

Helpful?
1 Thank 0102annamaria
Chicago, Illinois
Level Contributor
216 reviews
168 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Family meal in the area we heard this was the place to be and that the sunset was great. The service was great, the crabcake was amazing and the sunset was beautiful.

Helpful?
Thank dixonconsultinginc
Level Contributor
41 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

The she- Crab soup was good, as were the crab cakes. Granddaughters hamburger was burnt to a crisp and reported to waitress. No attempt to rectify the situation, blame it on a change of chefs and burger stayed in grill too long. Whatever, she should have offered some solution.

Helpful?
Thank Jan P

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Seafood
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Bar Scene, Groups, Local cuisine, Special Occasion Dining, View, Kids, Child-friendly
Open Hours
Sunday
11:00 - 23:30
Monday
11:00 - 23:30
Tuesday
11:00 - 23:30
Wednesday
11:00 - 23:30
Thursday
11:00 - 23:30
Friday
11:00 - 00:30
Saturday
11:00 - 00:30
Location and Contact Information
  • Address: 7601 River Rd, River Fishing Pier, Newport News, VA 23607-1780
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-245-2722

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Crab Shack Seafood Restaurant on the James and other visitors
2 questions
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Questions? Get answers from Crab Shack Seafood Restaurant on the James staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?