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Cracker Barrel

12357 Hornsby Ln, Newport News, VA 23602-6958
+1 757-249-3020
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  • Excellent24%
  • Very good34%
  • Average22%
  • Poor11%
  • Terrible9%
Travellers talk about
“fried catfish” (2 reviews)
“pancakes” (4 reviews)
Open Now
6:00 am - 10:00 pmAll hours
American, Vegetarian Friendly
$$ - $$$
12357 Hornsby Ln, Newport News, VA 23602-6958
All Details
Write a ReviewReviews (135)
Traveller rating
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1 - 10 of 135 reviews

Reviewed 2 weeks ago via mobile

The restaurant is understaffed, & the management seems to have no idea on how to run a restaurant. We waited for over an hour for our food. Finally asked for a manager. He said they would pack up our food to go, but never offered...More

Thank Rhonda K
Reviewed 4 weeks ago via mobile

I ordered the country fried breakfast. By the time it got out of the kitchen, the grits and sawmill gravy congealed. The meal itself felt like it had been under a warmer. Biscuits arrived by the time I had finished the meal and I had...More

Thank GW370
Reviewed 10 December 2017 via mobile

So sad and disappointed, I wanted to be impressed and satisfied. We have been looking for a good place to have breakfast and lunch. We used to frequent Cracker Barrel a long time ago when we lived in Virginia, and we just moved back so...More

2  Thank HoneyBubbas
Reviewed 9 November 2017

Good customer service. Wasn't packed. The darn Christmas gadget at the front door was nerve-racking. Service was good. My meatloaf came luke-warm. I really like my food HOT! ! Didn't feel like making a big deal. I was already stressed.

Thank Lisa A
Reviewed 21 October 2017

Overcrowded but service was good. Love the gift shop. Easy access & ample parking. Hostess was polite & friendly.

Thank Bamboo708
Reviewed 13 October 2017 via mobile

We were shocked at the meal we got that was below their normal delivery. The service in the dining area was great. It was a slow day but that is no excuse for the barely warm fries and aged lettuce. An experienced server waits to...More

Thank 433normanh
Reviewed 25 September 2017 via mobile

Was so excited to eat here us being from the south but our excitement turned to solemn reverence to the death of what real traditional southern food was to us.. no flavor in the food, grits were soup and just a sad overall experience.. we...More

Thank MrMatt4Food
Reviewed 30 August 2017 via mobile

We eat here alot. It is close, centrally located. Food is good, predictable and fairly good selection if food on the menu. Usually are seated pretty quickly. I have seen long lines waiting 25-30 minutes to be seated. Can be loud. Particularly if they have...More

Thank Susan C
Reviewed 20 August 2017 via mobile

Service was by a one star server. Some attention to detail needed. Never brought the biscuits. First cup of coffee was old hit second cup was fresh. Friendly enough. She did send us home with biscuits and coffee when we pointed out the omissions

Thank Jeff S
Reviewed 9 August 2017 via mobile

Last time we were there we were sorted right away but we never saw a server so we left. Too bad as we enjoyed the great menu

Thank alex l
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 20
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible
Good for
Kids, Child-friendly, Groups
Open Hours
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 10:00 pm
6:00 am - 11:00 pm
6:00 am - 11:00 pm
Location and Contact Information
  • Address: 12357 Hornsby Ln, Newport News, VA 23602-6958
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-249-3020
Half Restaurant. Half Store. All Country
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