We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
11831 Jefferson Ave, Newport News, VA 23606-2505
+1 757-591-8800
10:00 - 21:00
Open now
See all hours
Sun 10:00 - 20:00
Mon - Sat 10:00 - 21:00
More Info
Add Photo Write a Review

14 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 14: English reviews
Yorktown, Virginia
Level Contributor
98 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 5 December 2016

This Schlotzsky's location never seems to be that busy. I like the healthier menu options they have added. It's a great place to stop and get a sandwich if you are in a hurry to pick up a decent lunch.

Thank Maureen721
Beltsville, Maryland
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

Just riding through the area looking for a good lunch spot while on a trip to VA.. Noticed this restaurant and thought I'd give it a try. And YES, they had Reuben sandwich...my fave..YEA. the ordering service was cordial and quick...and the sandwich came quickly n nice and Hot. I had placed a To-Go order but decided to dig-in before... More 

Thank sym4302016
Level Contributor
6 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 14 August 2016

Hadn't been to a Schlotzsky's in years. It was better than we remembered! This location is right in the heart of all sorts of shops so it was perfect for our trip.

Thank Rick234
Williamsburg, Virginia
Level Contributor
87 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 6 August 2016

I was pleasantly surprised that my pastrami sandwich exceeded expectations. Schlotzsky's provided a very good portion of lean pastrami and the right amount of mustard, all on fresh dark rye bread. Service and cleanliness were above average. Good place to go for a sandwich!

Thank dave809
Newport News, VA
Level Contributor
204 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 19 June 2016

Schlotzsky's has unique sandwiches on their own baked breads. I always get the fiesta chicken sandwich with the jalapeno bread. It is so good. They also have an assortment of bottled beer. The small covered outdoor patio is nice on a warm spring day.

Thank KRB21
Williamsburg, Virginia
Level Contributor
236 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 13 November 2015

Having eaten in several Schlotzsky's in various citys, the Newport News location is among the best. The staff is friendly & helpful, the restaurant is clean and the food is ready quickly. The menu is similar to other locations. The soups seem better than other locations and the number of choices is larger. Salads are fresh.

Thank GWR757
Williamsburg, Virginia
Level Contributor
89 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
1 of 5 bubbles Reviewed 15 August 2015 via mobile

A dirty rundown store should have been a clue to turn around and leave, but we stopped bc a fussy child needed a break from the car seat. Staff was rude to the point of almost refusing a second cup for the second value meal ordered, stating my husband had taken it to the table already (when he hadn't ).... More 

Thank nielmala
Yorktown, Virginia
Level Contributor
278 reviews
136 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 27 May 2015

Clean restaurant. Colorful food. Fast turn around for lunch if you're in a hurry. Soups, salads, sandwiches, beverage bar.

Thank Patricia B
Level Contributor
69 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 18 November 2014

The food was great and the staff was really helpful and friendly BUT you pay more for less, not good. Wouldn't think twice in returning if you got more for what you pay.

Thank UNSEEN01
Yorktown, Virginia
Level Contributor
123 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 4 November 2014

For a chain this place is pretty good. It's expensive for a chain but the food is always constant. Good service and consistently good food

Thank LouMacnabb

Travellers who viewed Schlotzsky's also viewed


Been to Schlotzsky's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Fast food, American
Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible
Good for
Cheap Eats
Open Hours
10:00 - 20:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
10:00 - 21:00
Location and Contact Information
  • Address: 11831 Jefferson Ave, Newport News, VA 23606-2505
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-591-8800

Questions & Answers

Questions? Get answers from Schlotzsky's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?