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Rick's Cheese Steak Shop - CLOSED

12842B Jefferson Ave, Newport News, VA 23608-3031
+1 757-968-5595
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  • Excellent56%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible4%
27 Apr 2017
“Horrible service and food!!!”
29 Sep 2015
“Huge delicious cheese steaks with authentic bread”
Restaurant Hours Closed
American, Steakhouse
12842B Jefferson Ave, Newport News, VA 23608-3031
All Details
Reviews (74)
Traveller rating
Traveller type
Time of year

11 - 20 of 74 reviews

Reviewed 21 May 2015

Finally, we have a great cheesesteak available in Wmsbg. Authentic and delicious! The menu is extensive, but I have been longing for a good cheesesteak, so that's what I've always ordered.

Thank Dinah428
Reviewed 12 March 2015

It's what you always want in a cheesesteak and the sandwiches are huge! And you can't go wrong with a side of cheese fries. Very casual and good customer service.

Thank kdominice
Reviewed 4 March 2015

Not a fancy place. Excellent cheese steak. Instead of going to Phildelphia go to Rick's. So good. Big enough to split.

Thank scarletman1972
Reviewed 2 March 2015

I had horrible customer service and an overall frustrating experience this evening.. I called in and was put on hold for 10 minutes. While on hold, I had my girlfriend call in from a different number, and her call was immediately taken with no problem....More

3  Thank Dom G
Reviewed 1 February 2015

I live in the richneck area of Denbigh and Rick's is the bomb...I usually order the reuben/pastrami sandwich but it look like he has slacked up on the meat...I will continue to go to rick's cheesesteak shop....Customer Service is awesome....Don't go anywhere....

Thank Regina W
Reviewed 21 December 2014

I placed an order over the phone.I asked for the total since it was three people from the shipyard ordering.The girl said she could not give me a total.So I went online to check their prices.I had a total of $31.80. When I got there...More

Thank Denise E
Reviewed 29 November 2014 via mobile

Are you kidding, this is the best cheesesteak I've had south of Philly! They put the right amount of meat and cheese "wit" onions! Hands down a place I need to visit again. Why is 58 miles from me!!!????

Thank Rick S
Reviewed 31 October 2014

I finally made it to Rick's and was not disappointed!!!! I had the Cheese Steak with provolone and bacon with a side of chili cheese fries. Needless to say I did not finish the fries when the massive cheesesteak arrived, and it was the small!!!...More

Thank KJay1965
Reviewed 28 October 2014

WHEN i WENT ONLINE THE MENU TRIED TO SELL ME SOMETHING. SO I call the number and a young lady asks me which rest. I am calling..I asked where was she...she said MERCURY AND MAIN I told her I am calling the one near Randolf...More

Thank Linda R
Reviewed 9 October 2014 via mobile

If you leave Rick's hungry it is your fault. The helpings are significant. Their service could be better, but the food makes up for it.

Thank Mike K
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Restaurant Details

Average prices
USD 5 - USD 10
Open Hours
11:00 - 20:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 12842B Jefferson Ave, Newport News, VA 23608-3031
  • Location: United States  >  Virginia (VA)  >  Newport News
  • Phone Number: +1 757-968-5595
  • E-mail
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