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Panera Bread

Certificate of Excellence
$$ - $$$
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9960 Brook Rd, Glen Allen, VA 23059-6501
+1 804-264-6868
06:30 - 21:00
Open now
See all hours
Sun 07:30 - 20:00
Mon - Sat 06:30 - 21:00
More Info
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44 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 44: English reviews
Dunnellon, Florida
Level Contributor
14 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 1 week ago

I travel a lot for work and have, in the past, found that Panera provided a decent sandwich or some soup when there were limited options available. Sadly, menu choices are not that good any more and prices have gone up to where the price-value equation leads to me not going. Worst of all, they now have a screen on... More 

Thank Rhodie352
Cockeysville Hunt Valley, Maryland
Level Contributor
79 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
1 of 5 bubbles Reviewed 3 January 2017

Visited Café 0770 yesterday (1/2/17) and ordered a You Pick 2 with a cup of Turkey Chili and a French Baguette. Calling it Turkey chili is really a misnomer since it was a cup of tasteless, watered down brown colored soup with turkey and vegetables floating on the surface. In addition, the French baguette that was served could have been... More 

Thank mike_kwiatkowski
Tampa, Florida
Level Contributor
108 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 13 September 2016

I wondered why there weren't any people in the Panera Bread both in the late afternoon (read dinner time) and in the early morning when I was there recently, but it only took a very short time to figure out why. The food was not good and the people working there did not seem to want to help anyone. I... More 

Thank Lori T
South Haven, Michigan, United States
Level Contributor
214 reviews
131 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 17 June 2016

Traveling, stopped for a snack and coffee. First time I used the kiosk to order. Very neat and easy. A couple of folks in line. Ordered my snack and had my coffee and iced tea right away. Good seating, clean and food good as always. What I expect.

Thank Jeffrey D
central pennsylvania
Level Contributor
287 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 268 helpful votes
4 of 5 bubbles Reviewed 4 June 2016 via mobile

Black Bean soup with a Greek salad, you pick two. Can pay $1.00 more and get a big bowl of soup. Baked chips,chips, apples or good bread as a side. No more pepperonici (?) in the Grrek salad; I love the marinated red onions instead. Always good. This Panera brings your meal to your table and I like the serve... More 

Thank pennstatetraveler
Level Contributor
41 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 25 May 2016

Service was poor, food was cold I ordered a panini grilled. They had only one cashier taking orders. Waited 15 minutes to place our order. Service was slow seemed to be chitchat about other things.

Thank DogCBR5
Level Contributor
59 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 13 April 2016 via mobile

Had a nice lunch today. The woman at the front was very nice and friendly. The restaurant was jammed packed, so finding a clean table was impossible. Had to clean the table myself. They are trying some new service features. 1.) order from your table using the smart phone or tablet. Give table number and food comes directly to you.... More 

Thank Thomas N
Richmond, Virginia
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 25 March 2016

I traveled to the Panera Bread a the 9960 Brook Road location in Richmond this afternoon for lunch. Panera had changed their methodology for food intake orders and while still offering Cashiers (there were only two taking orders from customers and a very long line awaiting service), I utilized the "fast track" kiosk to enter my pick two order which... More 

Thank Rob R
central pennsylvania
Level Contributor
287 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 268 helpful votes
4 of 5 bubbles Reviewed 22 March 2016 via mobile

This Panera even brings your food to your table. The you pick two lunch is always good. You can pay $1 more and get a bowl of soup instead of a cup. You can even get two soups. Another $1 and you can choose any pastry; I think this kicks in when you order a beverage with lunch.

Thank pennstatetraveler
New York
Level Contributor
94 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 20 March 2016 via mobile

Panera bread never really appealed to me despite the rave reviews my friends gave it. We stopped in for lunch despite the line out the door on Saturday afternoon and were surprisingly served quickly and the soup and chicken/kale salad was quite good. Was so impressed I ordered online the next day for breakfast and it was waiting the second... More 

Thank barymic

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Glen Allen, VA

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    4 of 5 bubbles
American, Soups, Cafe
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Open Hours
07:30 - 20:00
06:30 - 21:00
06:30 - 21:00
06:30 - 21:00
06:30 - 21:00
06:30 - 21:00
06:30 - 21:00
Location and Contact Information
  • Address: 9960 Brook Rd, Glen Allen, VA 23059-6501
  • Location: United States  >  Virginia (VA)  >  Glen Allen
  • Phone Number: +1 804-264-6868

Questions & Answers

Questions? Get answers from Panera Bread staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?