We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Max & Erma's

$$ - $$$
American, Bar, Pub
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
44844 Autopilot Drive, Dulles International Airport, Dulles, VA
+1 703-572-6471
05:00 - 21:00
Open now
See all hours
Sun - Sat 05:00 - 21:00
More Info
Add Photo Write a Review

33 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 32: English reviews
Peabody, MA
Level Contributor
102 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 20 January 2017

This cookie cutter restaurant was sub par with mediocre service and extreme over pricing. OK, nobody expects a great meal at an airport, particularly from a cookie cutter chain outlet. Change the signage and this could instantly be an Applebees or any number of other airport food in a box outlets. The menu on the concourse sounded delicious and mouth... More 

Thank projectorfixer
Ocean Isle Beach, North Carolina
Level Contributor
381 reviews
270 restaurant reviews
common_n_restaurant_reviews_1bd8 102 helpful votes
Reviewed 12 December 2016

A business associate of mine and I had lunch at Max & Erma's. I had a Reuben and my friend had a burger and a milkshake. The server was very friendly and did a nice job, but the food was just okay at best. Wish I had eaten at 5 Guys instead...it was right across the way.

Thank Dave G
Glasgow, United Kingdom
Level Contributor
186 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
Reviewed 4 December 2016 via mobile

Went in here before flying home to the uk. Ordered two sharing plates of chicken quesadilla and nachos. Big portions of ok, slightly oily tasting food. The service we got was a bit strange, the waitress only asked me any questions and totally ignoring my wife. Not sure if we would use again

Thank johnw046
Level Contributor
226 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 26 November 2016 via mobile

Good choice when flying Virgin America out of Dulles. Near the gates numbering in the 60's. Nice breakfast choices with friendly staff. This is a seated restaurant...no buffet. Eggs seem to be real, not powdered. Whole wheat seeded toast was really good. Breakfast potatoes are not greasy. Hubby liked his French toast.

Thank Sherry S
Level Contributor
50 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 20 August 2016 via mobile

Was greeted and seated for lunch and given a menu. The waiter had 3 busy tables. He spent his time chatting to a coworker and avoiding us. After 15 minutes we left. Rudest place ever!

Thank Deborah I
Bakersfield, California
Level Contributor
255 reviews
157 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
Reviewed 7 August 2016 via mobile

Nice spot, good food, great customer service, comfy seating, televisions, plugs for the phone ... What's not to like when you are sitting in an airport The taps carry local brews and the food is good. Good stop!

Thank zkrscasa
Level Contributor
12 reviews
3 restaurant reviews
Reviewed 6 July 2016 via mobile

What a absolute disappointment. Best.looking of all the food in terminal A & B. Asked for the food to be temperature hot for my pregnant wife and entire order was a disaster. My chips cold and burger with things I did not order. My wife's pasta cold and everything luke warm. After sending it back came out a second time... More 

Thank Joe S
Level Contributor
52 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 16 June 2016 via mobile

The burger was very large and cooked to a perfect medium. Seating was great for an airport restaurant. Service was quick. If you have a multi hour layover check this joint out

Thank bluengold2007
Denver, CO
Level Contributor
105 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 31 May 2016

We get there, with plenty of extra time thanks to the media and all their hype about the TSA long lines and all, so we decide to eat at a restaurant at Dulles. We're seated right away, but have to wait about 5-10 minutes before our waitress comes by and brings us a water and a beer. I had the... More 

Thank Mondo5280
Colorado Springs, Colorado
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 25 May 2016

Look, no one expects gourmet food or great ambiance at an airport -- really, my expectations aren't very high, but this location was so poor in both aspects that I'm writing my first negative review. I went mid-day, at a very slow time -- just a few customers at the bar and a few couples at tables. I was greeted... More 

Thank MollyB123

Travellers who viewed Max & Erma's also viewed

Dulles, Loudoun County
Dulles, Loudoun County
Dulles, Loudoun County

Been to Max & Erma's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
American, Bar, Pub
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Open Hours
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
05:00 - 21:00
Location and Contact Information
  • Address: 44844 Autopilot Drive, Dulles International Airport, Dulles, VA
  • Location: United States  >  Virginia (VA)  >  Loudoun County  >  Dulles
  • Phone Number: +1 703-572-6471
  • This restaurant is at Dulles Intl Airport (after security)

Questions & Answers

Questions? Get answers from Max & Erma's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?