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Steak 'n Shake

578 E Interstate 30, Rockwall, TX 75087-5462
+1 972-722-5818
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  • Excellent20%
  • Very good36%
  • Average12%
  • Poor7%
  • Terrible25%
1 Apr 2017
“Good food, but no one knows what is going on”
10 Jan 2017
“bad service and food”
Restaurant Hours
578 E Interstate 30, Rockwall, TX 75087-5462
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Reviews (40)
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1 - 10 of 40 reviews

Reviewed 2 April 2017 via mobile

We walked in and waited over 10 minutes to be seated, with maybe 3/4 of the restaurant empty. Finally someone from the register yelled for someone to seat us. The girl taking our order could answer none of our questions about the menu. Glasses were...More

Thank dgriff7681
Reviewed 11 January 2017

The service here is terrible and the food is not great. I have tried it a couple times hoping it would be better. It isn't better.

Thank Marnidtr
Reviewed 1 September 2016 via mobile

We were greeted friendly and seated. Young man took our order and 30-minutes later when I inquired about it with him, he checked on it and said it would be out in 10-15 minutes. Then I saw the cook drop the burgers on the grill....More

1  Thank AnthonyLaneRawlings
Reviewed 13 May 2016

Grew up eating at their restaurants in Illinois and was very happy they came to Rockwall. Food is still very delicious, service needs a lot of improvement.

Thank Misty613
Reviewed 20 March 2016 via mobile

Came here for dinner. Atmosphere is OK, prices are reasonable-- but the service was terrible. We will not go back here. We waited an hour for our food and never got it-- nor did others around us get thiers.

1  Thank G Y
Reviewed 8 March 2016 via mobile

Steak and Shake, a restaurant chain that provides good food for families at reasonable prices. Also well-known for their great shakes. I have been to this location several times and have had similar experiences each time. The burgers and fries are generally good; the milk...More

1  Thank Teachgz
Reviewed 16 December 2015 via mobile

We walked in and there were only a few patrons in there. It was about 8 pm on a Tuesday and not crowded. We waited by the sign at the front for way too long to be seated. Waiters and other staff members kept walking...More

1  Thank FirstRedHibiscus
Reviewed 26 November 2015

A good hamburger at a low price. Shakes are delicious. I've been a fan for more than 50 years and I still enoy then every time.

Thank Norman B
Reviewed 5 November 2015 via mobile

We grew accustomed to S&S in the St Louis area. How fortunate for this one on our way to Lubbock. My usual Frisco melt and cup of chili were very good. Hubby enjoyed his $4.00 special foot long hot dog with their thin crispy fries....More

Thank Badgelady
Reviewed 1 September 2015

I agree! I ate there last night. Stood at the front, waiting to be seated a few minutes before being acknowledged, and the a young lady showed me to a booth. After that everything was fine, placed my order, received my food. The food was...More

1  Thank Tommy S
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 578 E Interstate 30, Rockwall, TX 75087-5462
  • Location: United States  >  Texas (TX)  >  Rockwall
  • Phone Number: +1 972-722-5818
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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