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1225 S Jackson St, Jacksonville, TX 75766-3019
+1 903-589-0202
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  • Excellent36%
  • Very good30%
  • Average26%
  • Poor5%
  • Terrible3%
Travellers talk about
“chili” (7 reviews)
“pasta” (2 reviews)
“burger” (3 reviews)
Open Now
American, Southwestern, Mexican
$$ - $$$
1225 S Jackson St, Jacksonville, TX 75766-3019
All Details
Write a ReviewReviews (56)
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1 - 10 of 56 reviews

Reviewed 3 December 2017 via mobile

Ate here with a friend and I’ve eaten at a lot of Chili’s and this ones food didn’t taste as good. The service definitely lacked.

Thank Amber H
Reviewed 27 October 2017

Typical Chili's - lots of different food options and drinks. We had a delightful waitress, Samatha, who took great care of us. There was a problem with my colleague's glass of wine, and she swooped in and took care of it. Like all Chili's, there's...More

Thank Carl S
Reviewed 25 October 2017

Great lunch menu for a great price! Lunch was tasty, salad crisp and fresh, chicken moist and flavorful, and the pasta perfect!! Servers friendly and knowledgeable. Will eat here again after lunch runs.

Thank Wickidbutterfly
Reviewed 23 May 2017 via mobile

We stopped here for a break while traveling. We weren't very hungry, so my husband had a loaded bake potato soup and then we ate molten lava cake for dessert. Waitress kept our waters filled. Made for a nice break from the road. The bathrooms...More

Thank YenkoOshima
Reviewed 9 May 2017 via mobile

I took my family out tonight and was surprised by a hostess that was missing then uncooked food then my replacement was cold and partly frozen so not worth the $80 for 3 people very disappointed and will not be returning.

Thank Longhornaidrep
Reviewed 6 February 2017 via mobile

No wait on a Saturday at 6 pm although place was packed. Servers were attentive and kept my tea glass full. Had the Caribbean salad with shrimp which is always yummy.

Thank Jennifer H
Reviewed 22 December 2016

We were tired and hungry at choose Chili's for the convenience. After we selected what we wanted our server, Tyson, suggested the 2 for $22 with the same entries for less money + and appetizer. Nice deal and the food was good and was delivered...More

Thank Don76513
Reviewed 5 December 2016 via mobile

We arrived at a little before noon on Sat. I was beginning to wonder what was going on. The place began to fill shortly thereafter. The service was very quick and we have no complaints with that. The food was typical of Chilis and was...More

Thank 614dwayneh
Reviewed 20 November 2016 via mobile

We got to Chili's and there was a party of 2 already in line. My party waited to be seated. There was a party of 4 that arrived after us. When the host came back to seat us, he went for the party that arrived...More

Thank Christina L
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this reviewResponded 24 November 2016

Christina, we apologize for the bad experience at our Jacksonville Chili's. We want to make this right. Our Area Director is aware of this, and working with restaurant management on a resolution. Please email us at social@chilis.com the following information so we can share your...More

Reviewed 10 October 2016

We eat at local Chili's quite often and rarely are disappointed in the food & service. This occasion was no different. The host showed us to a table immediately and was very friendly and helpful. Our waitress was very attentive and our food was good....More

Thank Mary M
Management response:Responded 13 October 2016

Hi Mary, thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon!

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Restaurant Details

Rating summary
  • Food
  • Value
American, Southwestern, Mexican
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Groups, Kids
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 1225 S Jackson St, Jacksonville, TX 75766-3019
  • Location: United States  >  Texas (TX)  >  Jacksonville
  • Phone Number: +1 903-589-0202
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