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Steak 'n Shake

5020 Overton Ridge Blvd, Fort Worth, TX 76132-1918
+1 817-370-7057
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  • Excellent19%
  • Very good11%
  • Average23%
  • Poor26%
  • Terrible19%
3 weeks ago
“Really wanted a steak but there are only burgers”
1 week ago
“The service was terrible.”
Restaurant Hours
American, Fast food
5020 Overton Ridge Blvd, Fort Worth, TX 76132-1918
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Reviews (26)
Traveller rating
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1 - 10 of 26 reviews

Reviewed 1 week ago via mobile

Our waiter was super nice and everything but he kept forgetting about my son and I. He never brought napkins to my table asked him twice never brought them. I had ask a different waiter and he brought me some right away. I never got...More

Thank Heather O
Reviewed 3 weeks ago

I was sure I'll find a steak at the place but it offers only burgers. Can't say they are bad but the title of the place real sounds confusing. I understood that it's famous for the shakes that are done at place. Didn't try.

Thank Ilya P
A TripAdvisor Member
Reviewed 4 weeks ago via mobile

I am not one that writes poor reviews, but what I witnessed having dinner here last night needs to be said. When we arrived there only a few customers at the tables. Most of the tables had dirty plates on them. The lady that sat...More

1  Thank A TripAdvisor Member
Reviewed 4 weeks ago

Are you serious? Am I on a hidden camera show? Absolutely the worst service imaginable at this location. The woman who works early mornings acts like she cannot understand English or does not have a command of English. She cannot or chooses not to understand...More

1  Thank MiteMsispe
Reviewed 16 February 2016 via mobile

It took us almost an hour and a half to get our orders and they didn't include my daughters order. The food was fine but not worth the wait.

2  Thank Roberta Y
Reviewed 3 December 2015

We were in Steak and Shake on Overton Ridge in Fort Worth, Texas on December 2, 2015. We were seated. We waited 17 minutes, no one came to take our order. Two parties came in after us, they received their drink orders. We ended up...More

2  Thank Kimberly A
Reviewed 1 September 2015 via mobile

I lovvve steak n shake. And when i come hete I tolerate the bad management and slow service. But today, in order to avoid all that, I ordered and paid online, it was supposed to be ready in 15 minutes. I get there 5 min....More

2  Thank WompWomp28
Reviewed 20 July 2015

An hour and a half. The service was terrible and our waitstaff didn't seem to care. She chuckled when we complained. I don't know where the manager was. Tables weren't cleared. I enjoy their 50's grill atmosphere and menu. Yet not sure I will go...More

2  Thank Linda K
Reviewed 18 May 2015

We read the not-so-glowing reviews, but came anyway because my husband wanted to try it. Most of the complaints centered around poor store maintenance and the sad lack of service. We walked in and were taken to a table quick enough. I called the employee...More

Thank SooSooSees
Reviewed 20 April 2015

My Wife and two kiddos decided to give this place another chance. This place is widely known for slow service, but hey my four year son likes this place so we took a chance. This chance was short lived, as soon as we walked in...More

3  Thank Art B
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating
Good for
Location and Contact Information
  • Address: 5020 Overton Ridge Blvd, Fort Worth, TX 76132-1918
  • Location: United States  >  Texas (TX)  >  Fort Worth
  • Phone Number: +1 817-370-7057
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.