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Chili's Grill & Bar

$$ - $$$
American, Southwestern, Bar, Mexican, Steakhouse, Pub
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1738 N Main St, Shelbyville, TN 37160-2328
+1 931-684-1312
Website
Today
11:00 - 22:00
Open now
See all hours
Hours:
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Bell Buckle, Tennessee
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 11 April 2017

We've given Chili's of Shelbyville a few tries. The service is NEVER good. The quesadillas are terrible - extremely dry. The establishment always seems dirty. There's really nowhere good to eat in Shelbyville except for Legends and they're a bit pricey.

Helpful?
Thank ajhindman
Tennessee
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 23 March 2017

The waitress stated that she could not accept our gift "debit card" because the bartender told her it would not cover our bill and the waitress's 20 percent tip. Are you kidding me? You will not take my debit card because the tip is 20 percent that will not be covered by my gift card? That's ok...I took my gift... More 

Helpful?
Thank TennesseeAng
Spring Hill, Tennessee
Level Contributor
40 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 4 February 2017 via mobile

The above was delicious; however the service was extremely slow. We arrived at 11:00 and the tea was not brewed and service was extremely slow but the food was delicious. Will definitely return next time I have a sore throat.

Helpful?
Thank Volrooster
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 27 December 2016

We did eat here regularly but will find somewhere else. First, I will say they were busy, but we were seated without a wait and there were other open tables. We ordered dinner and it was at least 30 to 40 minutes for it to arrive. Server set our plates down and walked away. My wife got up to ask... More 

Helpful?
2 Thank TNRoadWarrior-58
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you... More 

Nashville
Level Contributor
32 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 26 December 2016

Met a few family members here for a late lunch. We were one of a few tables so the place was not that busy. Our server was extremely attentive and had our order correct. The downside was the items that were fried - southwest rolls, french fries, chicken tenders... were all very greasy and the oil actually tasted kind of... More 

Helpful?
Thank TheLavieris
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We apologize that your recent meal was not as good as it should have been. Your food should always be cooked correctly. We want to make this right. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of... More 

Memphis, Tennessee
Level Contributor
11 reviews
4 restaurant reviews
Reviewed 23 November 2016

We've been Chili's fans for years and always get the 3 appetizer plate. This time we ordered and waited over 20 minutes for it to come out. The place wasn't busy either, especially on a Monday night. When we were served, all of it was very cold, not just by a few minutes and the rings were burned and cold.... More 

Helpful?
Thank L9351OMerinm
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you... More 

Benton, Kentucky
Level Contributor
46 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 30 October 2016 via mobile

Stayed over at a local hotel after a day of kayaking nearby. We were so tired that we ordered to go and ate in our room. Everything was fresh and ready when we arrived to pickup. Were given silverware and plenty of napkins. Great selection - one of our favorites.

Helpful?
Thank travelinfam93
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for sharing. We appreciate you taking the time to provide feedback. We hope to see you again soon! More 

Murfreesboro, Tennessee
Level Contributor
105 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 27 October 2016

We travel to Shelbyville periodically to visit family. There are basically only 3 major "chain restaurants" in town to choose from - Chili's, Ruby Tuesday, and Legend's Steakhouse. The Shelbyville Chili's really is a hit or miss... We have had good dining experiences at this location in the past, and we have had bad dining experiences. I really agree with... More 

Helpful?
Thank MiddleTennessee
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Level Contributor
30 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 20 October 2016 via mobile

The worst meal tonite! We got the drinks about the same time as we got the appetizer, which was a very long time from when we ordered. I ordered the loaded fajitas with grilled chicken & steak. I got all steak no chicken. Also, I received no tortillas, cheese, pick, or sour cream even after asking for it twice. Waitress... More 

Helpful?
Thank Boufer40
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Level Contributor
34 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 18 October 2016

I have never been to a restaurant like this and been told by the waitress that they have run out of some food. We ordered. It took over an hour to get our food. People that were seated after us got there food before us. The people that were seated right before us got their food and check before we... More 

Helpful?
Thank tlwcjp
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. We take your comments seriously. Please reach out to us at GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Southwestern, Bar, Mexican, Steakhouse, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 1738 N Main St, Shelbyville, TN 37160-2328
  • Location: United States  >  Tennessee (TN)  >  Shelbyville
  • Phone Number: +1 931-684-1312

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?