We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
+1 865-429-2360
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent45%
  • Very good27%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
“chicken” (22 reviews)
“fries” (12 reviews)
“cobb salad” (3 reviews)
Open Now
11:00 - 22:00All hours
American, Fast food
698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
All Details
Write a Review
Reviews (108)
Traveller rating
Traveller type
Time of year

1 - 10 of 108 reviews

Reviewed 3 days ago via mobile

I am a local and eat at this Zaxbys quite often. I don't like to write negative reviews but I feel it is necessary when you call to complain, only to find out the person you're complaining about is the manager and doesn't even know...More

Thank Leah F
Reviewed 1 week ago

Love Zaxby's chicken. They have new special "Five Flavorful Favorites" by about $6. Delicious. Wish they still regularly offered the fried pickles. Sometimes they have off menu but not this location.

Thank Traveler1795
Reviewed 11 June 2017 via mobile

Every time I have eaten here the place has been crazy packed! They are grossly understaffed. The food is good but the aggravation of 15+ min waits does not make it worth it.

Thank Pam M
Reviewed 10 June 2017 via mobile

Cobb salad was good as always. Servers were attentive and polite. One thing wrong was that the chips were over cooked.

Thank Mrs P
Reviewed 30 May 2017

I ordered a four piece chicken finger meal, the chicken fingers are small but the food when fresh is amazing, great cole slaw!

Thank Crystal F
Reviewed 11 May 2017 via mobile

I was on my way home so I stopped to order dinner used the drive through I am local and eat there regularly. The toast was the best out of the meal of the 4 piece chicken finger plate , the chicken was hard n...More

Thank chevyfun
Reviewed 23 March 2017

it was my first time eating at a zaxby's and overall i was impressed. however, i bought a brownie that after i had already taken a bite noticed on the wrapper it was outdated.

Thank econolodge477
Reviewed 11 March 2017

The food was very tasty and served hot. The staff was friendly and very accommodating for special requests.

Thank yonorm
Reviewed 1 February 2017

Went to pick up a box of strips to feed some hungry boys lunch. It was crowded but the line moved quickly. The best surprise was the hot chips. I did not know Zaz had them as a menu item. Excellent chips

Thank Shawnwwjd
Reviewed 2 January 2017 via mobile

We don't have a Zaxby's within a couple of hours from us, so it's a real treat for us when we're out of town. We went through the drive thru and the service was fast and friendly and the food was tasty. We will be...More

Thank Amy S
Nearby Restaurants
Thai Basil
315 reviews
.46 km away
El Paso Mexican Restaurant
435 reviews
.37 km away
The Diner
683 reviews
.34 km away
Golden Corral
477 reviews
.56 km away
Nearby Attractions
Dolly Parton Statue
270 reviews
1.57 km away
Floyd Garrett's Muscle Car Museum
238 reviews
.98 km away
Tennessee Legend Distillery - Winfield Dunn Parkway
18 reviews
.91 km away
Sevier County Courthouse
24 reviews
1.57 km away
Questions & Answers
Get quick answers from Zaxby's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Parking Available
Good for
Kids, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 698 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Sevierville
  • Phone Number: +1 865-429-2360
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing