We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe

2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
+1 865-430-7625
Website
Certificate of Excellence
All photos (339)
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent42%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“burger” (202 reviews)
“fajitas” (22 reviews)
“salad” (40 reviews)
Open Now
11:00 am - 11:00 pm Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
All Details
Write a ReviewReviews (1,760)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 1,734 reviews

Reviewed 2 days ago via mobile

The food was wonderful, but what is with all the chains and ropes? Service was decent. Selection of food was good. Disappointed in the lack of memorabilia.More

Date of visit: December 2018
Thank jagwa1981
NandiI6, General Manager at Hard Rock Cafe, responded to this reviewResponded today

Hi! Thanks for the review, I am glad you got a chance to visit! The chains, ropes and microphones descending from the ceiling were meant to mimic backstage at a concert venue or theater. Our memorabilia collection is probably not as broad as other Cafes,...More

Restaurant's Favourite
Reviewed 14 July 2018 via mobile

We, a fam of 4, stopped by here late Thursday evening in mid-July. As soon as we walked in we were able to get a great table near the stage area. The memorabilia was incredible and our waitress encouraged us to get up and walk...More

Date of visit: July 2018
Thank kylovebug
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 17 July 2018

Hi! Thank you so much for the review! I will certainly share it with Eden. I am so glad you enjoyed your visit with us and hope that you picked out a favorite piece of memorabilia! Please come back and see us again soon, Nandi

Reviewed 6 days ago

We have been to Pigeon Forge many,many times, but had not tried Hard Rock. Then a few weeks ago we decided to give it a try. I was really happy that we did. The service and food was top notch. I had the “southwest chicken...More

Date of visit: November 2018
Thank hagerhill
NandiI6, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

HI! Thank you so much for your review! I am glad that you enjoyed your visit with us! The SW flatbread is one of my personal favorites! Please let us know when you will be returning-we'll make a reservation for you! Have a great Holiday...More

Reviewed 1 week ago via mobile

For the most part, this place is your run of the mill American style food. The beer cheese is phenomenal however

Date of visit: December 2018
Thank nkraft93
NandiI6, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hello, Thanks for posting a review. Your are right the beer cheeses is phenomenal-its goes great with the guinness burger and the guinness fries. Hope you have a chance to give us another try! Best, Nandi

Reviewed 2 weeks ago via mobile

The atmosphere was cool and the food wasn’t bad but in the end we paid close to 70 dollars for two entrees and an appetizer of food the legit came out of freezer bags. You can do a lot better than this in this town....More

Date of visit: November 2018
Thank Zak99
NandiI6, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

I am really sorry that your food was underwhelming. We will try to improve based on your comments.You are right, we do have some food items that are prepared by other vendors however 80% of our menu is scratch based and made to order, especially...More

Reviewed 2 weeks ago

The atmosphere is good. The kids enjoyed looking at the showcases hanging in the restaurant and our waiter was very attentive.

Date of visit: November 2018
Thank LightPacker762860
NandiI6, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hi! Thanks for the review! I am glad your kids enjoyed the memorabilia-lots of history in this building! Hope you have a nice holiday and stop in again soon!

Reviewed 4 weeks ago via mobile

Had the best Waldorf Salad ever! Service was friendly and efficient. Given the name, there was no lack of hard rock music to listen to during lunch. So remember the name if you choose this place to eat!

Date of visit: November 2018
Thank Rebecca G
NandiI6, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

So glad you enjoyed your salad and took time give us a review. Hope to see you back soon. Happy Holidays!

Reviewed 4 weeks ago

My group went to The Hard Rock Cafe where we enjoyed a delicious lunch. The wait staff was very pleasant and accurate. The gift shop is small but, had plenty of items. The staff working in here were very nice also.

Date of visit: October 2018
Thank Jayne V
NandiI6, Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thanks so much for the kind words. I am very proud of my team members. Have a great holiday season and come back soon.

Reviewed 4 weeks ago

An enjoyable setting with good food!!! Large portions, good music & not bad prices...definitely recommend!!

Date of visit: November 2018
Thank Barbara M
NandiI6, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thanks for the great review! Hope you have a great week and come back soon.

Reviewed 4 weeks ago

We went to Hard Rock Café because they share the parking lot with Smoky Mountain Opry where we were going to an evening show. Hard Rock Café food is decent, a little pricey for what it is, but it may be comparable with other restaurants...More

Date of visit: November 2018
Thank mullie09
NandiI6, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

We're glad you tried us out and hope to see you back soon.

Nearby
Nearby HotelsSee all 94 hotels in Pigeon Forge
Microtel Inn & Suites by Wyndham Pigeon Forge
1,637 reviews
.22 km away
Pin Oak Parkway Inn
68 reviews
.25 km away
SureStay Hotel by Best Western Pigeon Forge
30 reviews
.35 km away
Hampton Inn & Suites Pigeon Forge On The Parkway
1,177 reviews
.37 km away
Nearby Restaurants
The Apple Valley Creamery
305 reviews
.28 km away
Local Goat New American Restaurant
2,741 reviews
.66 km away
The Apple Barn and Cider Mill
2,068 reviews
.28 km away
Applewood Farmhouse Restaurant
5,116 reviews
.23 km away
Nearby Attractions
Apple Barn Winery
664 reviews
.25 km away
Mountain Valley Winery
1,362 reviews
.69 km away
Titanic Museum Attraction
9,079 reviews
.37 km away
Country Tonite Theatre
2,031 reviews
.91 km away
Ask a question
Questions & Answers
momanderson
14 July 2017|
AnswerShow all 2 answers
Response from PhilipF606 | Reviewed this property |
I am in agreement with Randy. Either check their web site or call them to find out.
0
Votes
katyb498
3 February 2017|
AnswerShow all 4 answers
Response from MarkB180 | Property representative |
We have the patio set up for your dog weather permitting. Hope to see you soon.
1
Vote
Sharon F
25 October 2015|
AnswerShow all 4 answers
Response from VintageGibson | Reviewed this property |
Like all retail restaurants, they exist to make money for the company and a living for the employees. Capitalism works like this- If you want to buy the product at the price they want to sell it, you have a deal. If you... More
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 12 - USD 23
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Special Occasion Dining, Child-friendly, Bar Scene
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am
Location and Contact Information
  • Address: 2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-430-7625
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing