I’m reluctant to write a bad review given the problems the hospitality sector has at present but our Father’s Day lunch caused me to change my mind.
It started when the FOH staff couldn’t work the computerised booking system and had to find the handwritten...paper copy.
Order taking was slow, haphazard but cheerful.
The menu was a pre-publishe limited 2/3 course fixed price affair.
Entrees eventually arrived and ranged from meh to acceptable. After a long wait, dessert was brought to the table … but we hadn’t had our main courses. These were finally served 90 minutes after our arrival. 3 steaks, all ordered m/r were in varying stages of cooking. The veal cotoletta,that had morphed into beef cotoletta between booking and arrival, was tough and dry. Maybe the poor beast died of natural causes!
Drinks service was slow, table clearing was haphazard, change of cutlery between courses consisted of a handful of cutler and a pile of paper napkins being dumped in the middle of the table.
For an occasion when the place was booked out, with a restricted menu and hence no surprises for the establishment, the delivery was woeful.
Despite their obvious inexperience, the staff were uniformly cheerful and wished us all a happy Father’s Day. It could have been much happier.More