I really don’t like to give poor reviews but for a restaurant to get 4/5 stars and outstanding reviews, is a restaurant you look forward to going to and look forward to eating their top quality food. I should have known from the moment we...walked in, this won’t end well.
We made a booking for dinner and upon arrival we were placed outside on a cold summer night, with a heater facing only one way. With kids this was a no go. Finally a table was made up for us inside. You’ll think calling to make a booking this would be an option to sit in or out, this was not the case. I’m not going to dwell on this as at the time it wasn’t a huge deal but I should have seen the warning signs. Finally once we sat we were told there was no calamari (Saturday night, no calamari?!) and we had to go to the bar and order ( didn’t know I was at a pub!). We ordered our food and drinks, we finished our drinks and waited... and waited... and waited. A total of 45 minutes till our food came out, and I should mention 4 out of 8 meals were kids. So we had lots of moaning from the kids. If we hadn’t paid prior, we would have walked out and gone to the local pizza or fish shop.
Before I get to the food, service was good by most we got served by (received a little attitude when asked for Parmesan cheese and how long our food will be) and Decor was average. Nothing special.
The food we ordered had a combination of dishes, from steak, fish & chips, hotpot prawns and spaghetti marinara. Kids liked their steaks, good portion sizes and good value for money.
The fish & chips was average, nothing to brag and I was told the same about the steak.
The prawn hotpot was delicious I was told just need more bread as was very saucy and would be good to soak that extra sauce.
The spaghetti marinara had all the flavours, delicious to look at but the pasta was not cooked and all clunked together. This was a huge disappointment as I have NEVER received pasta like this ever!!! This was a very amateur thing to do!! I was extremely disappointed and refused to eat it or accept it given I paid $34 for this dish. So while the waitress spoke to the chef, i was asked what do I want to do. My reply, I have waited 45 minutes for food and I’m starving. I would like what I ordered. Instead I was offered my money back or a marinara hotpot. I guess they don’t know how to cook pasta. So the hotpot it was. So while I sat and waited for dinner watching my family eat theirs, i looked around and noticed many anxiously waiting for their meals for a very long time.
The hotpot finally came I can see exactly what my friend meant with lots of sauce and not enough bread. It was a not bad dish but I’ll won’t order it again. Wait, will I go again?? No, definitely not.
If I was to go to the local hotel, I think my dining experience would have better, at least they know how to cook pasta!
Tip: if you are looking to enjoy your wine with your food, Order your wine after you receive the food otherwise you’ll drink the whole bottle before the food arrives!More