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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
USD 7 - USD 18
CUISINES
Contemporary
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (525)
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522 results
Traveller rating
371
118
16
11
6
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Time of year
LanguageEnglish
Traveller rating
371
118
16
11
6
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Reviewed 2 days ago via mobile

Staff were attentive and professional. Excellent adherence to COVID requirements. Food was hearty and delicious. Coffee is wonderful.

Date of visit: January 2022
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Reviewed 4 days ago via mobile

For my early morning sit down coffee, cafe was quiet & the service was efficient, not friendly. As the day went along the cafe got busy & the service got slower. I started ordering on skip, giving more than 30 minutes notice & the take...away order still wasn’t ready. It’s nice but after seeing the same people 3 times per day, 5 days a week, I still wasn’t a recognised regular. I had eat in lunch once & the waiter was friendly & attentive, food was good but quite expensive .More

Date of visit: January 2022
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Reviewed 4 weeks ago via mobile

Extremely disappointed and quite upset after making a booking for outside table. We all presented our covid proof of vaccination certificates to one employee only to be denied by “Michelle” that our daughter (just turned 16 the day before) who was FULLY VACCINATED nearly approximately...one month prior was refused as the government issued paperwork was not satisfactory?? We were camping in the high country for the last 5 days and looking forward to a nice strong coffee and freshly cooked breakfast only to be told to get take aways and that we could sit elsewhere off the premises! I mean seriously!!? Getting told this crap about the owner getting get a $10,000 fine if she stayed mind you, with her issued certificate (however not set to her my gov/centrelink as we are awaiting centrelink to link her certification to the mygov app. Use common sense Mansfield coffee merchant! When presented with only facts and proving all are fully vaccinated to be seating OUTSIDE to have this happen was not only embarrassing but also leaving a terrible experience to end our trip away for the first time in a very long time. NO judge in their right mind would enforce any such fine when proof is presented! You need to show some compassion and maybe re assess the way your staff conduct their selves. Making light and in a jokingly disrespectful manner telling us to leave is just not on. Staff not even wearing their face masks correctly so it’s a double standard to following the chief health officers rules if you ask me. Really disappointed and hope you lift your game for not only your local clients but also the visitors and holiday makers that look forward to enjoying the coffee and food you have on offer!More

Date of visit: December 2021
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Reviewed 19 November 2021

Honestly, dire! Talk about a place resting on it's laurels! This morning we ventured to the Coffee Merchant for our first breakfast on a rare joint day off since covid started (we are Mansfield locals). My partner and I both ordered the classic chilli scrambled...eggs which we remember were great from 2 years back. But wow this place has changed. Food, poor, look at the picture, is this honestly considered toasted? We queried this and it took 10 minutes to get a replacement, by which time my partner had eaten her eggs / whatever left was cold. Coffee, well we never had our coffee. We ordered it at the start of the meal and for the start and it arrived at the end! The waitress asked, if we wanted to start with a coffee so we expected it (like most normal people do) towards the start... So yep, we cancelled. Service, rushed. There was no relaxation at all. It felt like we were rushed in, rushed out. I know hospitality is hard, I've been there, but for 40$ we were not treated very well. The staff tried to make things right but to no avail. We won't be going back.More

Date of visit: November 2021
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Mathew P, Owner at Mansfield Coffee Merchant, responded to this reviewResponded 19 November 2021

Hello Thanks for taking the time to review and I’m sorry that your experience wasn’t up to it’s usual standard. I feel dissapointed that you felt this is the way to give constructive feeedback thru a public forum for what you have said is a...More

Reviewed 6 July 2021 via mobile

Taking advantage of suggestions from the "roadtrip for good" website, we ventured from Melbourne to Bright, stopping in Mansfield for morning tea. Mansfield Coffee Merchants is a busy cafe, we had to wait around half an hour for a table. Staff were friendly and when...it was out time, they were prompt to seat us and take orders. Coffee and other drinks were excellent, while we didn't eat here the food menu looked quite elaborate with quite a few nice looking options. Next time I'm in town, I'll stop here again.More

Date of visit: July 2021
Helpful?1  
Reviewed 17 May 2021 via mobile

Great coffee and food at affordable prices. Friendly staff, and a beautiful fireplace. The chai is also fantastic! Definitely worth a visit

Date of visit: May 2021
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Reviewed 16 May 2021

This is clearly the choice of the locals. I’m not big on coffee but that seemed what everyone was there for, the food was decent as well. I had a nice juice as well. The staff are really on the ball here.

Date of visit: May 2021
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Reviewed 7 May 2021

Lovely place, good service and atmosphere, had the beef cheeks ragu with gnocchi, the gnocchi were lovely and soft and the beef cheeks just melted. My husband had capricciosa pizza which was cooked in a wood oven, it was a good size and was delicious....The meals were reasonably priced.More

Date of visit: May 2021
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Reviewed 28 April 2021

had breakfast there after a hot air balloon flight..coffee was excellent, brekkie was brilliant and to complete the package the staff were tops..funny..courteous but relaxed..they made the brekkie event..well done.

Date of visit: April 2021
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Reviewed 26 April 2021

This place has a great atmosphere and is always buzzing, get in early or get in line and wait. Great coffee and the in house sourdough bread was delicious.

Date of visit: April 2021
Helpful?1  
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Frequently Asked Questions about Mansfield Coffee Merchant

Mansfield Coffee Merchant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5