Amazing Grace

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#31 of 147 Restaurants in Cranbourne$$ - $$$, Bar, Australian, Vegetarian friendly

+61 3 5996 1309+ Add website

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Hours

Sun

11:00 am - 11:00 pm

Wed

11:00 am - 11:00 pm

Thu

11:00 am - 11:00 pm

Fri

11:00 am - 11:00 pm

Sat

11:00 am - 11:00 pm

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What is Travellers’ Choice?

Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Ratings and reviews

3.5

88 reviews

#31 of 147 Restaurants in Cranbourne

RATINGS

Food

Service

Value

Details

Someone from this business manages this listing.

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PRICE RANGE

$8.00 – $35.00

CUISINES

Bar, Australian

Special Diets

Vegetarian friendly

meals, features

Location and contact

150-156 South Gippsland Hwy, Cranbourne, City of Casey, Victoria 3977 Australia

+61 3 5996 1309

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Can a gluten free person get a good meal at this restaurant?

Yes

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Details

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About

The Amazing Grace offers multiple dining experiences through our diverse extensive menu and multiple dining areas. From family dining, romantic dinners, group functions and cheeky late-night cocktails and live music while you eat. As well our great restaurant, we’re also the most unqiue Cranbourne pub and wine bar. Browse through our large menu and book a table now through our easy online booking system.

PRICE RANGE

$8.00 – $35.00

CUISINES

Bar, Australian

Special Diets

Vegetarian friendly

Meals

Lunch, Dinner, After-hours, Drinks

FEATURES

Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Live Music

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3.5

88 reviews

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Average

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Terrible

Gary B

Melbourne23 contributions

What is Amazing?

Feb 2020 • none

Visitedon a Sunday evening hence main building was closed and no live music. The area where we were seated was ok & we were greeted & quickly seated. The starter of gummy shark Ceviche was very pleasant altough not presented in the authentic way. Mains were a let down...Mine 3 flatty tails on a bed of shoestring chips & coleslaw.....no Tartare served until I asked. The other main on backstraps was no longer available so girlfriend went for the pork belly. A side of Mac cheese as no other accompanyments come with the meat. Ordered a House BBQ sauce that also failed to turn up until I asked yet again. I would classify it as pub grub with little finesse. Not a great recommendation on this visit.

Written 2 February 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CatFitz_London

27 contributions

Could be better

Feb 2020 • couples

We dropped in for lunch - the building is beautiful and the staff helpful. Unfortunately there were lots of flies in the main seating area which was unpleasant and needs to be looked at. We got a ploughmans platter and the pickles, meat and bread were all fine but we were served two tiny pieces of cheese on it. Why? If they'd run out take it off the menu. If that's a standard portion size, it was laughable. Overall a bit of a shame because it could be a good alternative to eating in the shopping centre opposite.

Written 16 February 2020

bronwynraeck

Cowes44 contributions

Sooooo close to "Amazing".

July 2023 • couples

First time for us and it's worth the trip. A few hiccups to iron out e.g. We had a confirmed reservation for midday, but when we got there the massive gate was locked, so after waiting 10 minutes we phoned them and someone came to let us in. Stunning aesthetics, very impressed. Extensive menu, however no table service - have to order by QR code or go up to the bar. Wasn't busy so only one waitress and she was lovely, but didn't see her much. The food was outstanding, but the desserts weren't available because they hadn't had time to make them - W.T. ??? Hilarious. What they did do to compensate (and we recommended they do this permanently,) was to bring us a share plate of bitesize slices which were delicious. Do go, it's wonderful - really.

Written 27 July 2023

James

Cranbourne6 contributions

Amazing Fail

Jan 2020 • family

It’s about time Cranbourne had a place like this. The renovations are fab and the whole scenery had a great feel to it. They were extremely accomodating in finding us a table last minute. However, I am extremely disappointed as I could not swap potato’s for fries for my steak. Never had this problem in any restaurant let alone having a steak with potatoes and not fries.. I then ordered the burger (which comes with fries) which came slightly cold and with fries which were not much different to McDonalds. As mentioned, such a shame as it could be so much better!!

Written 3 January 2020

iwouldntlie

92 contributions

Terrible gnocchi and terrible management attitude!

Mar 2020 • friends

Nice coffee and nice waitress. But we ordered the gnocchi, it arrived barely warm and the smokey smell was overpowering (and not mentioned on the dish description) we didn’t even eat half, we told the waitress and she said that they’d had that complaint before as she took it away. She came back and offered a complimentary coffee. When we went up to pay we questioned if we were being charged for the gnocchi and where told we would have to pay for it! She reminded us that we did get a free coffee!! Yes we did get a free coffee in lieu of the $26 gnocchi! Treat your diners better if you expect them to return.

Written 12 March 2020

amy d

Melbourne415 contributions

Hit and miss

Jan 2020 • family

Have been here a few times and honestly consistency lets them down. Last time we were there service was slow, like there was 5 tables full (1 was a big group I’ll admit) and it still took 25 mins to get our drinks. Fish and Chips wasn’t nice. It was soggy and smelled kinda funky, as if it was close to going off but hadn’t yet. Brisket was delicious but came out cold and there had been a long wait for it as the big group had also ordered lots of it. The waitress didn’t ask what sauce we wanted with it so when the baskets came out it was just random sauces that none of us wanted and we had to chase her down to get bbq. The pepper sauce one of us asked for on the side of the meal, they didn’t bring it out and we asked for it again. Then It finally showed up at the end of the meal and it was overly salty and tasted foul. All 5 of us tried it and thought the same. The corn was nice, the cocktails were good, the onion rings were crisp and tasty. Mac and cheese was a tad bland but then again, isn’t it always? The poor waitress that dealt with us was copping a lot of complaints from our table but she handled it very well. Unfortunately this last experience might be the reason we don’t go back there now

Written 11 February 2020

SAL

1 contribution

VERY, VERY DISAPOINTED

Mar 2021 • none

My partner and I with a group of friends went to Amazing Grace Restaurant in Cranbourne. None of us had been there before and were looking forward to celebrating the birthday of one in our group. We were directed to a table upstairs. We were surprised that there was no waiter service and we had to order via a phone application from a barcode on the table. I do not have a smart phone. My partner asked a passing waitress for a menu which arrived with instructions from the waitress that staff do not take orders and that anyone wishing to order ‘manually’ had to go down stairs to the counter. I went down stairs, placed my order and was given a receipt by Khuong. I queried why there was a surcharge for a debit card payment (not disclosed on the menu) and that some of the prices on the receipt were higher than on the menu. Khuong told me that the menu was old and it was somehow my fault. I quote what he said to me: “All I can do is give you a refund and you can go somewhere else”. I was shocked that a member of staff would speak to a customer like that and have no regard for his employer. He offered to call the manager, which I accepted. Well, I defiantly jumped out of the pan into the fire! The manageress arrived. I asked if we could step away from the counter. I introduced myself with no response from her. I had to ask for her name and she replied ‘May’. I explained my concerns and was met with the same reaction that I had received from Khuong. She said that the bar code ordering system was to “make it easier for the customers”. Where have I heard that before? Oh yes, banks, telephone companies, petrol stations and even fast food establishments just to name a few. We all know that the real reason is to cut back on staff costs and to simply have the customers do the work and take their money without providing any service. May showed that she had no customer training and clearly put the establishment and the proprietor in a bad light. All she could have said to me was something like: ‘I take your points on board and will definitely pass them on to the proprietor.’ She seemed to think that taking money out of my bank account without my knowledge or consent was acceptable. She also seemed to think that blatantly misrepresenting the menu prices was acceptable too. I wonder what Consumer Affairs would think of this practice. Being a local resident, I want to support local businesses, especially after the covid19 lock down. There were many empty tables and this was a Saturday evening! Well, others can decide for themselves. Summary: Service: 0/10 (There was none) Food: 5/10 (This was the opinion of most in my group) Staff: 0/10 (The two mentioned above–very rude; others looked very unhappy) Toilets: 3/10 (Not clean) Website: 3/10 (Could not find any mention regarding no waiter ordering or smart phone ordering. No mention of a surcharge on the menu)

Written 8 March 2021

jazzycammy

Marrickville4 contributions

Really disappointing food for the prices

Jan 2022 • none

The food at the Amazing Grace pub is not good. I'm a bit of a foodie and the food here is very slapped together. The truffle mushroom gnocchi sounded great on paper but was so underwhelming I only ate half of it. And it cost around $26!!!! Seriously? I don't mind paying $26 for quality food but this was a joke. My partner ordered dumplings that were barely even hot along with an $18 bean salad that was pretty horrible. And then, after spending over $55 dollars we decided to buy some hot chips for $10!!!! Seriously, who charges $10 for a bowl of chips with heinz tomato sauce? We were dumb enough to fall for it. Anyway, the staff are lovely, the building itself is really great and the drinks were nice enough. But the chef(s) need a changeover, big time.

Written 25 January 2022

Cassandra H

Frankston2 contributions

Let's say the opposite of amazing

Dec 2021 • couples

To start, staff were friendly however the saganaki arrived cold and rubbery. Left us underwhelmed to say the least. Thanks ok ....the meat is usually amazing......well to our surprise the brisket was tough and I could not carve through it with the butter knife provided. And to top it off the ribs were dry and chips arrived 20 min later after prompted. Do better. Thanks.

Written 1 December 2021

Janina Y

1 contribution

Food isn't fresh! Pre-packaged!

Dec 2020 • couples

Great set up and friendly staff. However, i don't appreciate phone ordering, it loses interaction with staff, eliminates your ability to ask questions about dishes and restricts any alterations you need to make in an order. Now for the food quality I was massively let down! When you go to a restaurant you want their chefs talent in cooking, NOT frozen calamari! I know this intensely because that exact calamari i buy from Coles. Massively disappointed I paid 19 bucks for something you can get at a supermarket.

Written 10 December 2020

familytraveler129

Surrey Hills169 contributions

Not that amazing

June 2021 • friends

Meeting with friends on a cold day. The space was nice and appeared to promise so much Seated then We went up to the counter to order our meals which we did and paid for them at that time Only to be told later that two of the meals were not available and ran out on the weekend. Id have thought that two or three days later they would have restocked and they’d be back on the menu. So we reordered. The others dishes were available. I ordered some squid salad as an alternative which was literally a bag of pre packaged coleslaw emptied into a bowl with dressing and five pieces of squid on top. For that i paid about $26 which is outrageous. Very little cooking involved and no presentation so why the high price? The others had burgers which were similarly uninteresting with chips and salad. Noisy staff throw bottles into a bin creating a pub like racket This place could be so great its got good space and could really be a jewel in the Cranbourne crown but sadly it will be left behind if they dont lift their game.

Written 5 July 2021

DLDSA

20 contributions

Reservation Ignored

May 2022 • family

We had a booking for an inside table for 8 people for a birthday celebration at 7 o’clock on a Saturday night and when we arrived, they’d cancelled our booking. Why? Apparently a last minute-booked function which would obviously bring in more $$$ than our family celebration. So we got bumped. To an outside table in the smoking area with everyone puffing away. Didn’t bother contacting us beforehand to explain. Rude! Don’t bother booking here or going here, the same could happen to you and spoil your night, too. From a business who just chases the quick dollars and has no respect or regard for the long term customer. If this is their ethics in running a business, I imagine the food would be sourced and made in the same manner. Glad we found out. An unbelievable stunt to pull on a Saturday night!

Written 14 May 2022

Camper25528460290

Melbourne1 contribution

70th birthday disaster

July 2023 • family

I do not know of any restaurant that has a security guard at the front door. False advertising should be known as a disco instead. Went there for my 70th birthday with family for a quite evening. No way where we going to get that with a raucous Hens party going on . Simulated sex for all to see over dinner. Dinner was ordered all at one time but delivered with more than 35 minutes between the first plate on table and the last. Before dinner we asked staff whether we could be relocated to a quieter area and was told by management that I was rude and arrogant. Will never recommend this disco/restaurant to anyone Just poor decision making by management thinking only of financial gain. Just miserable.

Written 20 July 2023

Lesley S

1 contribution

Terrible Food

Dec 2020 • none

in a group of 9 people nobody enjoyed their food. Everything was too salty, beef brisket was tough, chicken parma was only half a chicken breast, the crumbs were either burnt or soggy. The service girl we had was terrible. At 7pm they had sold out of about 1/3 of the menu.

Written 23 December 2020

kirrily o

1 contribution

Nonexistent service

Sept 2024 • friends

When we arrived for dinner there was no one to greet us and was not an obvious way to go to the restaurant. When we did encounter someone she just pointed in a general direction to the table for us and we had to clarify which table she meant. She did not explain how to order, you could order at the bar or via a QR code. They did bring over some menus but again did not explain how to order. I had to ask about a menu item as I am coeliac and needed to have gluten free. The waitress said it would be ok however I was not convinced and asked her if she could ask the chef to confirm. When she came back she confirmed that it would not be gluten free. I had asked about adding the calamari to the Greek salad so I asked if I could have it with the garlic prawns instead. We ordered at the bar. The music in the restaurant was really loud and I was struggling to hear the conversation with my friends seated across the table from me. The garlic prawns came out first and I said that they were supposed to be in the Greek salad which arrived a minute later. The other meals we ordered were the pork ribs and the flathead tails and the cheesy garlic pizza which arrived a few minutes later. At this point we had to ask for cutlery! Did they expect us to eat with our hands? The food was very tasty and good portions so that saved the meal. The service was virtually nonexistent and the music was way too loud for dinner service. Disappointed as I have been wanting to try this restaurant for the last year and I don’t think we will go back.

Written 13 September 2024

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