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Bertie's at Ruthin Castle

Castle Street, Ruthin LL15 2NU, Wales
+44 1824 702664
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  • Excellent53%
  • Very good25%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“cheese board” (9 reviews)
“cakes” (20 reviews)
Restaurant Hours
British, Vegetarian Friendly, Vegan Options, Gluten Free Options
Castle Street, Ruthin LL15 2NU, Wales
All Details
Write a ReviewReviews (486)
Traveller rating
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1 - 10 of 486 reviews

Reviewed 1 week ago via mobile

Hate restaurants that charge for every extra dish... veg .. potatoes... ! £4.50 The servings are tiny and took an hour to arrive . Very disappointed.

Date of visit: December 2018
Thank DorsetSusiew
Reviewed 1 week ago via mobile

An extremely poor meal that did not live up to its expectations. It took 1 hour 25 mins for the 2 courses to arrive. Plus the meal it’s self was the smallest portions I’ve ever seen. One baby carrot cut in half to go with...More

Date of visit: December 2018
Thank Laura_Anne-Hopkins
Reviewed 2 weeks ago via mobile

We stayed at Ruthin castle for 2 nights stay, the hotel is nr pretty little town of Ruthin. The staff are very friendly, & helpful, our room was on second floor, we couldn't use the lift as it's very old fashioned, if someone forgets to...More

Date of visit: November 2018
Thank 979ashokj
Reviewed 3 weeks ago via mobile

Waited 8 minutes to be seated despite signalling to staff to try and get their attention they just looked straight at us and then away. Restaurant only half full but again we waited nearly 10 minutes for menus. I ordered a glass of wine that...More

Date of visit: November 2018
Thank Picklebun
Reviewed 31 October 2018

We had two breakfasts and evening meals the restaurant is very nice and the evening meals are very good however the portions are very small. The first days breakfast was very good, the second was good but very busy and food ran out at some...More

Date of visit: October 2018
Thank Ruth N
Reviewed 30 October 2018

Had the terrine starter, which I thought was rather tastless, it came with sourdough. I asked for some butter - to be told by the waiter 'but it is soughdough'- so? Anyway some arrived. Can't say that we would rush back.

Date of visit: October 2018
1  Thank Brewersfriend
Reviewed 27 October 2018 via mobile

Having spent the week at Bodysgallon spa, Roch Castle and more recently Berties the food was as good and half the price - great chef let down by forgetful and disengaged service - shame - sure they will fix it though :)

Date of visit: October 2018
Thank Marley3012
Reviewed 22 October 2018 via mobile

Had the three course menue and the food was brilliant. Nice space in the castle. The staff were very helpful and overall the service was very good.

Date of visit: October 2018
Thank billyb273
Reviewed 22 October 2018

We stayed here for two nights and were delighted with the experience. Good food, prepared to order = not fast food! Excellent friendly staff.

Date of visit: October 2018
Thank timidtom
Reviewed 11 October 2018

Stayed at the Castle just one night and had our evening meal and breakfast in Berties - A truly wonderful experience with first class food and attentive staff. Highly recommended.

Date of visit: October 2018
Thank eononly
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Questions & Answers
Mike B
18 December 2016|
AnswerShow all 5 answers
Response from walesawayagain | Reviewed this property |
We were there on a Sunday afternoon and people were dressed "smart casual". Hope that helps.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 29 - USD 95
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Parking Available
Good for
Romantic, Local cuisine, Child-friendly, Business meetings, Special Occasion Dining, Groups
Location and Contact Information
  • Address: Castle Street, Ruthin LL15 2NU, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  North Wales  >  Denbighshire  >  Ruthin
  • Phone Number: +44 1824 702664
Award-winning dining within historic castle setting complete with chandeliers. Romantic and memorable at realistic prices. Library bar with open fire. Acres of beautiful gardens.
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