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Chili's Grill & Bar

$$ - $$$
American, Southwestern, Bar, Mexican, Pub
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1921 N Eastman Rd, Kingsport, TN 37660-4616
+1 423-246-4173
Website
Today
11:00 - 22:00
Open now
See all hours
Hours:
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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58 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Kingsport, Tennessee
Level Contributor
70 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Chili's for me is one of those places I don't frequent much. Not because of the food or service but there is a limited selection of what I eat there. If you like Tex Mex or corn in everything this will be your place to eat. Great wait staff, and the food I do eat is great.

Helpful?
Thank Melissa B
Church Hill, Tennessee
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 weeks ago via mobile

A 20 minute wait turned into 50 minutes. Table was dirty! Drinks got screwed up 3 times and still didn't get what we ordered. After waiting around an hour on our food learned our waitress hadn't bothered to turn in our order. 2 hour trip no food bad drinks dirty table. The music was so loud we had to yell... More 

Helpful?
Thank traveler2499
Johnson City, Tennessee
Level Contributor
109 reviews
100 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

I'll have to say we have eaten at this Chili's several times and this is the worst review I've ever given it. The place was not that busy, luckily we got an appetizer and between the four of us we went through three orders of chips and salsa and Guac. After an hour I stopped our waiter and said where's... More 

Helpful?
Thank Houndstooth423
Level Contributor
7 reviews
7 restaurant reviews
3 of 5 bubbles Reviewed 6 February 2017 via mobile

The food was excellent and we got what we ordered, but the service was terrible. The chips/salsa/queso was supposed to be endless but our food arrived before the waiter to request a refill. Drinks sat empty for about 10 minutes. Again the food was very good though.

Helpful?
Thank Margaret S
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 February 2017 via mobile

Perfect for lunch or dinner. The 3 for 10$ is awesome with a hot desert. Staff is responsive especially KEN at the bar. For cold days we do the all you can eat soup salad and chumps. Beats the heck out of a hamburger! A small waiting time if you go after church.

Helpful?
Thank Bill Q
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Thank you for taking the time to send us this feedback. We're happy to hear you enjoyed your visit. We will share this feedback with the manager and we hope you'll come back and see us! More 

Tn
Level Contributor
134 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 21 January 2017 via mobile

Had been awhile since we had eaten at Chili's. They have a new menu. We got the fried cherry peppers very tasty and spicy too. The shrimp tacos were so-so, little too messy. the cheese enchiladas very good and I add the roasted street corn. simply delicious. our server, Jamie is always friendly and helpful.

Helpful?
Thank tnvisitor
Level Contributor
5 reviews
5 restaurant reviews
5 of 5 bubbles Reviewed 18 January 2017

The wait staff and kitchen workers are the best! Both my daughter and I have dietary restrictions (she can't have dairy and I have to restrict carbs). We each told the waiter our needs, and he spoke with the kitchen staff. I was able to swap out items for a low carb meal and the chef made certain no butter... More 

Helpful?
Thank Brenda C
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Hi Brenda, thank you so much for taking the time to send us this feedback. We're happy to hear you enjoy visiting our Kingsport Chili's. We will share this feedback with the manager and look forward to your next visit! More 

Johnson City, TN
Level Contributor
64 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 10 January 2017 via mobile

After 2 bad trips in row, we won't be back for a third. I don't know what has happened to the service at this one. Previous visit, service was slow and our food took longer than usual to come out, and my order was incorrect (due to server not being able to hear me over the earpiece blaring in her... More 

Helpful?
Thank RhiannonsMom
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you... More 

Inman, South Carolina
Level Contributor
203 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 4 January 2017

I stopped here on a Monday night for dinner solo while in town for business. I was seated quickly. My server arrived after a small wait to get my drink order and where I also ordered the queso and chips for an app. He brought out my drink and then a basket of chips with no queso but left before... More 

Helpful?
Thank MrJim911
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you... More 

Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 24 December 2016

We ate here being in town for a funeral. We both ordered chicken tenders meal and the chicken was dry and scrawny in size which probably led to the drying out. Over all experience was just underwhelming.

Helpful?
Thank JAMES M

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Southwestern, Bar, Mexican, Pub
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Wheelchair Accessible
Good for
Child-friendly, Bar Scene, Groups
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 1921 N Eastman Rd, Kingsport, TN 37660-4616
  • Location: United States  >  Tennessee (TN)  >  Kingsport
  • Phone Number: +1 423-246-4173

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?