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Panera Bread

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2000 Mallory Ln, Ste 110, Franklin, TN 37067-8209
+1 615-771-4046
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37 Reviews from our TripAdvisor Community

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Showing 37: English reviews
Nashville, Tennessee
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Good selection of food - from salads to Bagels and Sandwiches. My wife particularly like the Broccoli Cheddar Soup with half a sandwich. The stop making decaf in the afternoons - don't people want decaf in the afternoons and evenings?

Helpful?
Thank TennKi
Level Contributor
3 reviews
Reviewed 3 weeks ago via mobile

I've never seen a more unhappy staff, and that attitude spills into the work they are doing. No smiles, no thank yous, glaring stares. Apparently communication breakdowns are a common occurrence. The soup I ordered was unavailable, but I wasn't told until after paying and waiting for my food. The guy in the kitchen yelled my name and said "We... More 

Helpful?
Thank Shelane F
Vancouver
Level Contributor
202 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 30 March 2017

We only came here because we were on a tour which stopped for lunch and we didn't want any of the other choices of restaurants in the strip mall. Turkey Apple Cheddar sandwich - okay Caesar salad - okay Tomato soup - salty butter croissant - okay Beet Citrus salad - was 3/4 kale, only 1/4 quinoa, citrus and beets.... More 

Helpful?
Thank Julie D
Franklin
Level Contributor
294 reviews
204 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
Reviewed 5 March 2017 via mobile

How does this place draw a crowd? The bread is what Europeans make fun of, mostly because it's awful. No chew, bite or joy. The soups are preserved with salt and the salad comes from a bag.

Helpful?
Thank Danainfranklin
Amelia Island, Florida
Level Contributor
131 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
Reviewed 18 February 2017

went for lunch--2 people. it was busy and only 2 cashiers taking orders. we ordered 2 you pick 2 meals, 1 iced tea and 1 cookie. the total was $26.00!! honestly, $26.00 for lunch which was 1 cup of soup, 1 turkey sandwich, 1 small salad, 1 iced tea and 1 chocolate chip cookie. and a surly cashier when questioned... More 

Helpful?
Thank margaritasat5
Pittsburgh, Pennsylvania
Level Contributor
51 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 15 January 2017 via mobile

This Panera bread was incredibly busy with no really trying to speed anything along. They do have the self serving kiosks which are just confusing especially when other locations do not use them. There was really no place to sit that was cleaned off. And when we pushed two tables together it seemed as though it was a problem for... More 

Helpful?
Thank Jennifer S
Franklin, Tennessee
Level Contributor
103 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 2 January 2017 via mobile

Always know what you'll get. Can count on consistency. Now deliver your food to the tables which makes it easier when with kids.

Helpful?
Thank JohnG36
North Carolina
Level Contributor
336 reviews
162 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
Reviewed 2 January 2017

Like all Panera stores this one is efficient and the food is fresh and tasty. This is the first one where they brought the food to your table. Nice touch.

Helpful?
Thank retiree2
Lewisburg, Tennessee
Level Contributor
29 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 24 December 2016

My wife talked me into going there because she had been there before with friends and really liked it. Well to say the least I thought it was awful and would have just as soon ate a piece of cardboard as what I got that night. One of the three worst dining experiences of my life. Bread was hard as... More 

Helpful?
Thank cujo53
Level Contributor
109 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
Reviewed 15 December 2016 via mobile

I don't understand how hard it is to correctly fill out an order. Then I check the back the dude behind the counter to busy to bother acts disgusted that I would even check the bag. Well I guess I didn't check it well enough. Thanks a lot. Don't go.

Helpful?
Thank John N

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Cafe, Soups
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 2000 Mallory Ln, Ste 110, Franklin, TN 37067-8209
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: +1 615-771-4046

Questions & Answers

Questions? Get answers from Panera Bread staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?