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Chili's Grill & Bar

$$ - $$$American, ,
2505 Broad St, Sumter, SC 29150-1849
+1 803-905-5600
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Overview
  • Excellent18%
  • Very good36%
  • Average16%
  • Poor14%
  • Terrible16%
Travellers talk about
“cake” (2 reviews)
“burger” (2 reviews)
“menu choices” (2 reviews)
Opens in 17 min
Hours
CUISINES
American, Southwestern, Bar, Mexican
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2505 Broad St, Sumter, SC 29150-1849
All Details
Write a ReviewReviews (55)
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1 - 10 of 55 reviews

Reviewed 28 February 2018

Today i revisited this location and was very pleased with how things were this time. The service and the food were excellent. As soon as we walked in the door we were quickly seated. About 2 to 3 minutes after being seated we were greeted...More

Thank Lynessa f
Reviewed 26 January 2018

I was a little bit on the not so hungry side when I got here, the only reason that I was going to this location was to meet classmates. Looking at the menu, I was a little bit reserved with the selections because I am...More

Thank 954elainef
Reviewed 10 November 2017

This is one of our favorite places to dine. Food is always good and service is usually great. A manager always stops by your table and checks on your visit.

Thank David T
Reviewed 7 November 2017

I have been a regular customer here and have enjoyed coming to this restaurant. The waiters have always been great and the food excellent. However this visit I was sadly disappointed. Our waiter was nice but we left hungry . We ordered an appetizer and...More

Thank Lynessa f
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 9 November 2017

We apologize for keeping you waiting, Lynessa, as that is not reflective of the Chili’s standards of service, and you deserve better. We’d like to have upper management address this ASAP, so can you please call 1-800-983-4637 to share details directly with them? We will...More

Reviewed 1 November 2017

Mike the bartender/waiter greeted us and we started out with chips & salas, on the house with a coupon from the Chili's app. I opted for soup and salad, and the salad was delicious! Good size and lots of tomatoes, just like I like it!...More

Thank Floridaskimmer
Reviewed 12 August 2017 via mobile

We popped in for a late lunch. Our food took a considerable amount of time to get to the table. The waiter disappeared so the manager refilled our drinks and cleared our table. As the waiter never returned, we had to get our own boxes...More

Thank trexxxy
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 15 August 2017

While we’re happy you enjoyed your lunch, we apologize for the delay on service, because both factors are what make the Chili’s experience great. Help us keep things working smoothly by emailing social@chilis.com with feedback directly for management to review. We look forward to giving...More

Reviewed 20 July 2017 via mobile

No one was pleasant. No greeting to welcome you to Chili's, no hello, nothing. I have eaten at this Chili's numerous times and have never had an issue until July 14th. Went to have lunch after the lunch crowd and it was not busy at...More

Thank SJMLD
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 26 July 2017

As you know, we constantly strive to provide excellent food and service to all guests – no matter the time of day. We apologize for the slow service, and would appreciate additional feedback to help us ensure it doesn’t happen again. Please email social@chilis.com to...More

Reviewed 15 July 2017 via mobile

My wife and I decided to eat at Chili's in Sumter for a lunch date. We walked in and stood at front to be seated. No one acknowledged we were even there. After standing and waiting for a full 5 minutes I started a timer...More

Thank Sjdara
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 18 July 2017

We apologize for this unfortunate experience, Sjdara, and assure you this is not reflective of the true Chili’s standard of service. Our goal is to make sure every guest is welcomed and served quickly, and it seems we missed that here. Can you please provide...More

Reviewed 12 July 2017 via mobile

Grabbed a call in curb side pick up order. My go to meal is the ribeye! It's always good with broccoli and I have not had a bad meal here when I e selected other items. This particular Chilis is friendly without being a nuisance...More

Thank Alphene H
Reviewed 6 June 2017

We walked in just as they opened and asked to have a table for 12. The waitress was very friendly and accommodating to us all. The place was soon packed and she kept us all well stocked with our beverages, and food. Everyone enjoyed their...More

Thank 1h2obird
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
USD 8 - USD 15
Cuisine
American, Southwestern, Bar, Mexican
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 2505 Broad St, Sumter, SC 29150-1849
  • Location: United States  >  South Carolina (SC)  >  Sumter
  • Phone Number: +1 803-905-5600
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