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Outback Steakhouse

Certificate of Excellence
$$ - $$$
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547 Arena Hub Plz, Wilkes-Barre, PA 18702-6840
+1 570-823-7731
11:00 - 21:30
Open now
All hours
Sun 11:00 - 21:00
Mon - Thu 11:00 - 21:30
Fri - Sat 11:00 - 22:00
More Info
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87 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 87: English reviews
Pittston, Pennsylvania
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed yesterday NEW

this is the place we go when we cant decide. food is always good and the staff is always friendly. we never have to wait long for a table

Thank twobrosls
Level Contributor
80 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

First time we ve been since the place was remodeled. Very nice deco. The food was outstanding! Our server was great. We were in and out in under 45 min!

Thank Kristi K
1 review
4 of 5 bubbles Reviewed 19 September 2016

This is my regular haunt when in the area on business. As I pulled up a noticed that the exterior was undergoing extensive remodeling. Thankfully, the interior is as expected. My server Doug was an unexpected surprise. Always attentive but never hovering. My steak was cooked perfectly to order. All in all a pleasant break from a hectic few days.... More 

Thank Tom G
Smicksburg, Pennsylvania
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 2 August 2016

The place was not busy at all and we waited a good 20 minutes just for our waitress to come get our drink order. Never came back to see if we needed refills. Yes they ask us how everything was as they were passing by but you could tell it was only out of repetition because I asked for something... More 

Thank kgood01
Greensboro, North Carolina
Level Contributor
825 reviews
508 restaurant reviews
common_n_restaurant_reviews_1bd8 191 helpful votes
3 of 5 bubbles Reviewed 29 July 2016

Just a couple of small issues with food preparation, but other than that, wasn't good, wasn't bad.....just kind of "there." Food just ok, service just ok, atmosphere just ok, cleanliness just ok.

Thank rryan313131
Wilkes-Barre, Pennsylvania
Level Contributor
96 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 13 July 2016

Meal was timed right with appetizers. Food was hot and delicious. Wait staff was friendly and paid attention to details. Nice variety of courses to choose from.

Thank Angie s
Richmond, Virginia
Level Contributor
83 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 6 July 2016

The kitchen kept sending out over cooked foods and wrong items, no excuse The server had a hard time finding change when I paid in cash it took 20 minutes to cash a $50.

Thank Li S
Carlisle, Pennsylvania
Level Contributor
81 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 25 June 2016 via mobile

Went at 3:30 so only a few people but service was still very slow. Appetizer (onion petals) were hard, cold and thrown on a small plate. Steak (sirloin) was full of gristle and stringy. It also was not seasoned. Broccoli was hard and the entire stem left on. Mashed potatoes had absolutely no flavor and were not hot. Presentation was... More 

Thank Stephanie S
OutbackGuestServices, Guest Relations Manager at Outback Steakhouse, responded to this review

Hi Stephanie, Guest satisfaction is our utmost importance, and your visit should not have ended like that. Please take a moment to email us at news@outback.com with the subject "Tripadvisor Review - Store 3923" so we can follow up with you. Thank you! Brittany Outback Steakhouse More 

Walnutport, Pennsylvania
Level Contributor
59 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 23 June 2016

Right by VA Hospital before or after hospital visit server was very friendly,quiok and professional. App was avacado and crab mix excellent...entry was as to be expected for Outback, Steak had some grissel. Otherwise good stop when your rushed and hungry

Thank Cijpaa
Shickshinny, Pennsylvania
Level Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 June 2016

The food is always great,the quality, taste and service is always consistent. I have never a bad meal here. My favorite is the steak and lobster special, I never miss it when they run it. The staff is always very attentive , but not too attentive. great specials and deserts!

Thank PattyB552016

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
USD 31 - USD 40
American, Steakhouse
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly
Open Hours
11:00 - 21:00
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 21:30
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 547 Arena Hub Plz, Wilkes-Barre, PA 18702-6840
  • Location: United States  >  Pennsylvania (PA)  >  Pocono Mountains Region  >  Luzerne County  >  Wilkes-Barre
  • Phone Number: +1 570-823-7731

Questions & Answers

Questions? Get answers from Outback Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?