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The Milk Shake Factory

1705 E Carson St, Pittsburgh, PA 15203-1772
+1 412-488-1808
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  • Excellent58%
  • Very good29%
  • Average11%
  • Poor1%
  • Terrible1%
Travellers talk about
“ice cream” (15 reviews)
“sundae” (6 reviews)
Open Now
11:00 am - 10:00 pm Hours
1705 E Carson St, Pittsburgh, PA 15203-1772
All Details
Write a ReviewReviews (96)
Traveller rating
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1 - 10 of 92 reviews

Reviewed 2 weeks ago via mobile

We found this place on the internet and it was delicious. My daughter loved her salted caramel shake. The south side neighborhood where it was located was cool as well, but parking is difficult. Check it out if you are in the neighborhood.

Thank kqbj
Reviewed 8 January 2018 via mobile

This is a great downtown place for milkshakes, chocolate or hot chocolate. Loved everything we tried.

Thank Catlvrpa
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Reviewed 7 January 2018

I love coming to this place when I have a sweet tooth. I did notice when they renovated a couple years ago that they now have less store-made candy than in the past and a bigger selection of packaged candy, but they still have a...More

Thank Chris P
Reviewed 22 November 2017

Milkshakes, chocolate and ice cream heaven. So many different milkshakes and fun flavors. Fun atmosphere.

Thank sembrey
Reviewed 28 October 2017

I tried milkshake all over the place and this place has far the best milkshake and chocolate. They had chocolate covered bacon and it was surprisingly good. The milkshake - we got dry ice and fudge and both have good quality milk and chocolate! I...More

Thank DKSM201412
Reviewed 25 October 2017

I enjoyed the Brownie Fudge Milk Shake that I had, but the service there could be way better. The place is clean, with some tables and chairs to seat. Not sure if I would come back there, more because of the environment than regarding the...More

Thank KeillaMilby
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 26 October 2017

Thank you for taking the time to leave us a review. Please feel free to send us a message through our website at themilkshakefactory.com/contact to let us know what we could have done better to improve your experience. We are glad that you enjoyed your...More

Reviewed 1 October 2017

The shakes were good, although a little pricey for a milkshake. However, that is what you expect when you go to a place like this. I got the fried ice cream shake and it was phenomenal! Son got cookies and cream and hubby got strawberries...More

Thank Tonya
TheMilkShakeFactory, Manager at The Milk Shake Factory, responded to this reviewResponded 26 October 2017

We're really happy that your experience was mostly satisfactory! We take all of our reviews very seriously so thank you for offering your feedback—we'll be sure to address this with our staff.

Reviewed 24 September 2017

Shakes were tasty but a bit pricey for what they were, especially after being in Mitchell's in Cleveland a couple days earlier.

Thank r4rab
Reviewed 24 September 2017 via mobile

So I guess I should preface this by saying I'm not a huge sweets person and I'm allergic to chocolate. So every time I go I get a vanilla malted milkshake, so pretty boring. It is always really good. My wife really likes their chocolate...More

Thank Christopher J
Reviewed 17 August 2017

I got a chocolate shake and my son got a salted caramel. It would be better if they offered multiple sizes. I've had better shakes are regular restaurants.

Thank Klutaz
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Questions & Answers
25 July 2015|
Response from GoBoilers96 | Reviewed this property |
I had toffee coffe, my son had chocolate Oreo. Special was Cookie Monster; cookie dough, vanilla ice cream, sprinkles, chocolate chip cookies on top. My best guess is there are 50 different favors listed but you could mix... More
Fatima D
28 December 2014|
Response from Condocat |
Do you sell gift cards? Would like to give as Christmas gifts.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
USD 10
Restaurant features
Takeout, Seating, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Child-friendly, Kids
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 1705 E Carson St, Pittsburgh, PA 15203-1772
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh
  • Phone Number: +1 412-488-1808
  • E-mail
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