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1000 Ross Park Mall Drive, Ross Park Mall, Pittsburgh, PA 15237-3875
+1 412-358-9730
11:00 - 00:30
Closed now
See all hours
Sun 10:00 - 23:00
Mon - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
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170 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Pittsburgh, Pennsylvania
Level Contributor
23 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

This was my first time here although I've always wanted to go. I'm sorry I waited so long to go there and can't wait to go back. Everything was great from start to finish. I had the Georgia Peach drink, which was excellent, and for dinner I started with the fried zucchini, combination platter of steak diane and salmon for... More 

Thank nitlionfan
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Food was nice-appetizers,mains,drinks,and cheesecake for desert,and the waiter was quite entertaining,though a little pricey-probably would come back though.

Thank Wolfie2010
Wexford, Pennsylvania
Level Contributor
281 reviews
213 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
Reviewed 18 April 2017

Stopped here for a special occasion dinner on an early Saturday evening. In the book that they give you, that they call "a menu", there is almost too many choices...but ONE of them jumped out at me. The Chicken Parmesan "Pizza Style" entrée. Whoever thought of this, is a "culinary genius"...flattened chicken breasts, that are lightly breaded that make-up the... More 

1 Thank David D
Pittsburgh Pa
Level Contributor
62 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 11 April 2017

Honestly just never going there again.I am a good tipper and nice customer. Speaks of the way the place is run. Server was rude and uncaring which says to me the place is awful.Customers are why you have a job. Slow service and unprofessionally rude server.

Thank GigiBean_12
1 review
Reviewed 9 April 2017 via mobile

Get the crispy pineapple and chicken. It is amazing. The avocado egg rolls are fantastic as well!!!!

Thank Tom H
Level Contributor
76 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 2 April 2017

Very busy afternoon at Cheesecake Factory with a 45 minute wait Not a problem - you can shop whlie you wait. When that many people are waiting to get a seat for lunch that is a good sign. Food is always fresh. Service was amazing. Friendly, good humored Angela! Will go back again and again.

Thank Mary B
Allison Park, Pennsylvania, United States
Level Contributor
206 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 1 April 2017

You expect a bit of a wait at Cheesecake Factory, but I was worried when it took longer for the food to come than we waited for our table. Other nearby seated after us already had their food; our waiter came by and said the manager would be by shortly and apologized for the wait. The manager came with our... More 

Thank Mary Ellen B
Pittsburgh, Pennsylvania
Level Contributor
93 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 20 March 2017 via mobile

Given 50 min wait, waited 1 hr & 10min. Busy restaurant. Extremely overwhelmed servers.Plastic cups, ran out of glasses. No idea who our server as b/c hey kept changing them on us. We tipped several people! Very rushed unrelaxing meal. Bright side? Food was OK. If you must go,go on a slow day because they overwhelm the staff & the... More 

Thank 2012Happy2012
Fairmont WV
Level Contributor
58 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 22 February 2017 via mobile

Very clean restaurant waitress was top notch on her game food was hot and tasty the only dislike I have is when there are plenty of empty tables and they sit people on both sides and then the noise level makes it not so pleasant

Thank Maplebooster
Roanoke, Virginia
Level Contributor
94 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 6 February 2017

I visited on a Wednesday evening, and it was very crowded. Seating was close and hard to get in and out of bench seating without disturbing the diners on each side. The service was slow as they were very busy. The food was really good and the portions large. Everything was served hot, except for the mashed potatoes, and they... More 

Thank Lynn i

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Restaurant Details

Rating summary
  • Food
  • Value
American, Gluten Free Options, Vegetarian Friendly
Lunch, Breakfast, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Outdoor Seating
Good for
Romantic, Business meetings, Special Occasion Dining, Kids, Groups, Child-friendly
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 1000 Ross Park Mall Drive, Ross Park Mall, Pittsburgh, PA 15237-3875
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh
  • Phone Number: +1 412-358-9730

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
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over a year ago
over a year ago

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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?