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General Sutter Inn

) #9 of 58 Restaurants in Lititz $$ - $$$ American, ,
14 E Main St, Lititz, PA 17543-1900
+1 717-626-2115
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Overview
  • Excellent46%
  • Very good36%
  • Average10%
  • Poor5%
  • Terrible3%
Travellers talk about
Closed Now
11:00 - 20:00All hours
CUISINES
American, Bar, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 E Main St, Lititz, PA 17543-1900
All Details
Reviews (233)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 233 reviews

Reviewed 4 days ago

Moved to Lititz two years ago and always enjoyed the Inn for lunch and dinner. I use to order the chicken pot pie it was always very tasty but now it is tasteless. Dishes we liked were removed from the menu. The Inn and Pub...More

Reviewed 1 week ago

Service is always a little slow here but the food is very good. If you want a little quieter experience try the linen covered Inn side. If the rain hadn't been coming on the plan was to eat on their beautiful terrace. Tikka Marsala has...More

Reviewed 2 weeks ago via mobile

Looking for food at 10 pm, and learning bulls head pub kitchen just clised, the manager at night desk suggested we order food in and spread out in Seco day lounge room in bulls head. 2 hours. 20 people. Pizza and sandwiches from Roma Pizza...More

Reviewed 2 weeks ago via mobile

Nice hotel; great choice if you want to be in the middle of Lititz but you just don't want a B&B. Nice sized rooms, friendly staff.

Reviewed 3 weeks ago

In over the 4th weekend for the fireworks and found ourselves walking about downtown. The General Sutter looked inviting with its outdoor patio seating. Sean, our sever was great. The high point of the experience. We had cocktails. I had the Barrel Aged Gin Old...More

paul p, Manager at General Sutter Inn, responded to this reviewResponded 2 weeks ago

Dear Brian D, Thank you for taking the time to share your thoughts on Trip Advisor. I'm thrilled to hear that the service was great. All of our servers are very personable and I am happy to hear that you were able to experience such...More

Reviewed 4 weeks ago

My wife and I were looking forward to lunch on the patio on our visit to Lititz. It has been a number of years since we last visited the Inn. We were very disappointed . The waitress recommended the fish and chips. They were by...More

paul p, Manager at General Sutter Inn, responded to this reviewResponded 3 weeks ago

Dear OBXfam, I would firstly like to thank you for your review on TripAdvisor. Without review such as these, we cannot possibly know where or how we can improve as not just a restaurant, but a dining experience. Furthermore, I sincerely thank you for your...More

Reviewed 3 June 2017 via mobile

We had dinner here on a Thursday evening on the patio. It was very nice and the food was decent. The ambiance outside was very pleasant. If you sit too close to the band it's hard to hear your dinner companions speaking. Overall a very...More

paul p, Manager at General Sutter Inn, responded to this reviewResponded 5 June 2017

Dear Mizz704, Thanks for sharing the kind thoughts on TripAdvisor! We always appreciate feedback from our guests (and not from the amplifiers on the patio!) Hopefully you guys stop in and get to sit a bit farther from the band next time you're in to...More

Reviewed 30 May 2017 via mobile

We enjoyed a wonderful evening in the beautifully decorated dining room. Our service was excellent and our dinners were very good. I would recommend the Olio Cooler as a drink choice.More

paul p, Manager at General Sutter Inn, responded to this reviewResponded 5 June 2017

Dear Walkinlove, Thank you for taking the time to review our General Sutter Page here on TripAdvisor! While a review of few words, you managed to say everything I needed to hear. In this industry, its always easier to hope online and say what went...More

Reviewed 28 May 2017 via mobile

Food is very inconsistent at The Sutter / Bulls Head. Kitchen has never rebounded to the quality they had when originally opened. Food comes out from uncooked to fried to a crisp and dry.More

paul p, Manager at General Sutter Inn, responded to this reviewResponded 5 June 2017

Dear Kim S., I apologize again for our inability to provide you and your guests palatable dining options. You had a similar grievance back in September when you reviewed us then. If memory serves, your original complaint was written stating that our food had been...More

Reviewed 19 May 2017

Having not stayed here, but eaten here, I would recommend it for dinner...but don't get expectations too high. We began in the lovely garden, but the Inns' placement next to a busy traffic square precludes any chance of a quiet dinner. The wait staff was...More

paul p, Manager at General Sutter Inn, responded to this reviewResponded 29 May 2017

Dear MusicProf, Thank you for taking the time to review our performance as a Lititz icon. We always appreciate constructive criticisms from all of our guests, and take such input into consideration as how to best grow from our shortcomings. We are pleased that you...More

Nearby
Nearby Restaurants
Tomato Pie Cafe
651 reviews
.12 km away
Bulls Head Public House
432 reviews
.03 km away
Appalachian Brewing Company - Litiz
367 reviews
.52 km away
Greco's Italian Ices and Homemade Ice Cream
110 reviews
.24 km away
Nearby Attractions
Lititz Springs Park
348 reviews
.17 km away
Lititz Historical Foundation
38 reviews
.36 km away
Andy Smith, Artist
9 reviews
.22 km away
Kirsch's Antiques
5 reviews
.24 km away
Questions & Answers
drfeil
4 March 2017
Answer
Response from Mosslady53 | Reviewed this property
Very simply tomatoes, cheese, onion, and seasoning in a pie crust. One of those dishes where everyone has a slight variation in the recipe.
0
Votes
DaveLin327
28 December 2016
Answer Show all 5 answers
Response from Bobbi L | Reviewed this property
I was just at the Pub attached to the Sutter, Monday, December 26, 2016, holiday week, parked about 1 1/2 block away. Hopefully the weather will be good for you.
0
Votes
Classycc99
3 December 2016
Answer Show all 3 answers
Response from saramay | Reviewed this property
We parked on the Main Street about 1 1/2 blocks down. Wasn't bad as warmer weather. Negative is that we had to be back at our car in 2 hours
1
Vote

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Pub
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout
Good for
Groups, Special Occasion Dining, Romantic, Bar Scene, Kids, Business meetings, Child-friendly
Open Hours
Sunday
11:00 - 20:00
Monday
11:00 - 14:30
Tuesday
11:00 - 14:30
17:00 - 21:00
Wednesday
11:00 - 14:30
17:00 - 21:00
Thursday
11:00 - 14:30
17:00 - 21:00
Friday
11:00 - 14:30
17:00 - 21:30
Saturday
11:00 - 21:30
Location and Contact Information
  • Address: 14 E Main St, Lititz, PA 17543-1900
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: +1 717-626-2115
  • E-mail
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