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The Cheesecake Factory

640 W Dekalb Pike, King of Prussia, PA 19406
+1 610-337-2200
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Overview
  • Excellent46%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“cheesecake” (33 reviews)
“jambalaya” (3 reviews)
“salmon” (2 reviews)
Open Now
Hours
CUISINES
American, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
640 W Dekalb Pike, King of Prussia, PA 19406
All Details
Write a ReviewReviews (85)
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1 - 10 of 82 reviews

Reviewed 1 week ago

I’ve been complaining that on this trip US service at restaurants has not been particularly good. This was surprising given what I heard from others. However here the service from Kyle was wonderful and the food equally good. I will definitely come back here on...More

Thank amohanty90
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 days ago

Thank you for your review, we're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 6 June 2018

I’ve been to numerous locations in PA, MD, and VA, and they are usually excellent in both food and service. The food at this location was incredible, but the service this time was extremely slow. It was Mother’s Day, so I’ll give them a break,...More

Thank orioles833
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 June 2018

Thank you for your feedback! We really appreciate it. We're sorry to hear that you were not fully satisfied with our service during this visit. Next time, if there is anything that can be done to improve your experience please let our managers know so...More

Reviewed 6 June 2018

We had a party of 7. Our waitress was not the friendliest. Our food came out 1 by 1. I was the last to be served my meal and others were almost done eating. Expected more from the Cheesecake Factory.More

Thank Lori T
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 June 2018

Hi Lori, We are so sorry for the service that you received from us. We would have felt the same way as you did about this visit. Our service should have been much better and all of this could have been avoided if our team...More

Reviewed 28 March 2018 via mobile

This is my go-to dish. Always perfect always satisfied! Tried something new this time too - Avacado rolls! Wow! Can’t forget the cheesecake!

Thank Yesterdawn
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 March 2018

Thank you so much for this review, Yesterdawn. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

Reviewed 5 March 2018

Good food but expect to have a very long wait like 2 to 3 hours. Cheesecakes also good, but not sure worth the wait and pricey, of course.

Thank Dar K
Reviewed 4 March 2018 via mobile

Absolutely the best. Always order the Thai lettuce wraps. Fir 2. Never have been disappointed. I could go there 2 x a week and order the same thing. Also the salmon and fried rice is also to die for. Coffee is always hot and delicious....More

Thank Edna K
Reviewed 2 December 2017

There is always a wait to get in, but the food is good. As you would expect, the desserts are excellent.

Thank Elizabeth G
Reviewed 29 September 2017 via mobile

Had dinner here during a recent business trip. As usual, the service was great, food was good and the Dulce De Leche cheesecake was delicious. Will be back if in this area again.

Thank Travel2914
Reviewed 21 September 2017 via mobile

Traveling around for work.......you can be assured of quality, consistency, and steady menu. Never disappointed with the Cheesecake Factory. Having food allergies as well they do seem to be concerned and so far so good. Like I stated......from state to state it's always a great...More

Thank Eric B
Reviewed 31 August 2017

Stopped in for dessert only, since every time we eat here, we are too full for dessert! Good coffee and tea. We loved our cheesecake choices Ala mode. Our waiter was attentive and efficient.

Thank gwenrich8
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Special Occasion Dining, Groups, Kids
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
12:00 am - 12:30 am
11:00 am - 12:30 am
Saturday
10:00 am - 12:00 am
Location and Contact Information
  • Address: 640 W Dekalb Pike, King of Prussia, PA 19406
  • Location: United States  >  Pennsylvania (PA)  >  King of Prussia
  • Phone Number: +1 610-337-2200
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